That Cabinet Place

From demo of the old kitchen to the turn key renovation they were awesome and beat other estimates we had received. Highly recommended with first class work all the way. I will be having That Cabinet Place remodel out master bath in the near future.

We were very pleased with this company. They were very responsive to our first inquiry. They listened to our preferences, offered suggestions, and were very prompt in turning around plans. They were under the estimated deadline given, did not go over the estimated price, were on time and courteous. Adam is pleasure to know. Attention to detail was excellent. 2/22/14 Update: As happy as I was with the above service, I have been unable to reach Dan Twiford, owner, by phone to follow-up on an end panel that had to be ordered in November that completed our job 100%. I have also tried to reach him regarding a lien that the countertop company used by TCP has placed on our product. We paid TCP directly and the granite company has filed a lien against our property for payment. I am hoping this can be resolved if TCP can reach out to us. The office number is no longer answered by a TCP employee and is not a wrong number.

We had a great experience with Dan and his wife at That Cabinet Place. They were extremely pleasant, professional and punctual. Our kitchen needs a major remodel with the movement of our washer and dryer and stove. It was a very involved estimate with all the details spelled out. We were unable to go through with the project because of a potential move in our near future and the high end value of this remodel. If you are looking for your dream kitchen, this is the team to get it done!

I called them last summer while I was up in my house in Virginia Beach and looking for someone to do countertop work. When I called he said he was up to his ears in major renovation work, but gave me a wonderful referral. The company he told me about gave me a great timeline to work with, samples, etc. I did have to leave to go to my other home, so I wasn't able to use them, but will be going back to this home in July. I had to call this service provider back to ask for the other company's information and he said he was going to call the place that he referred me to and make sure I get a discount that I would have gotten if I were to have gone with him. I wanted to be sure he got recognition for being so professional! I am very impressed!

I'll provide further insight once we decide what were doing and if we end up allowing Dan and That Cabinet Place to perform our work.

Overall, I am very pleased. Dan Twiford is the owner and did a wonderful job selling us on the product. He was open to contract modifications up front and provided detailed statements when unforseen issues arose to ensure costs were properly documented. I am pleased with the look and quality of the cabinets. The guarantee is very nice as well. Dan's son, Adam, did the cabinet installation and he did a marvelous job. Adam is a perfectionist and his work speaks for itself. He is also a fine young man. It was certainly a pleasure to have him do the work. They only used high quality materials, waiting for the right trim pieces to come in from the manufacturer as opposed to piecing small pieces together. He and the other workmen were always courteous and they cleaned their workspace everyday. The job of installing the tile went to Mike and Oliver. They both did a wonderful job. As the work progressed, they made sure that we were pleased wih the results and worked with us to improve the design/layout of outlets and phone jacks. They handled the electrical/plumbing subcontractor and were open to changes even after the initial fixture installation was done. If we didn't like the way something looked, they quickly resolved the issue. No problems with city inspections. I couldn't be happier. Whenever there were issues, Dan took care of hem right away to our satisfaction. The job took as long as we expected with the exception of the kitchen subfloor, which extended the job one week. At least now I know my island won't end up in the crawl space. They stand by their work and I trust them completely when they said that they will come back and fix any problems that might arise, including cabinet alignments and any material problems.This is a truly professional business and I would whole heartedly recommend them.

After leaving several messages on his machine, after about a week, I finally received a response from Dan Twiford, who came out to look at our kitchen. We wanted old cabs removed and new cabs put together and installed, in addition to removal of a soffit over the old cabs (new cabs would go all the way up to ceiling). He seemed amiable at first, but in the end, I guess it was all just a show; he even played the "I have greatest respect for military and thank you for your service" card. I should have taken a hint in the fact that he didn't spend a lot of time looking at our situation. After less than a minute of looking around, he told us that he'd be interested and willing to do the work or pass it along to his son and left us with a promise to provide details of his estimate in an email. We never received an email nor further communication from him. This is not only unprofessional, but disrespectful; don't make promises you won't keep. I'm pretty sure--like many other contractors in this area--that he designated my job as a back-up plan in case other bigger job offers didn't come through. I can appreciate the fact that most contractors want to make the big bucks on $10-20K projects that involve planning and installing custom cabs & counters. But then at least be up-front with your clients instead of leaving them hanging. Instead, he wasted our time, keeping us waiting for his estimate to arrive, when we could have been looking elsewhere.

Seriously. Look no further than That Cabinet Place for any and all of your kitchen and bathroom renovation needs. Our kitchen was in need of an update (new lights, new countertops, backsplash, under cabinet lighting, etc). We called That Cabinet Place and within a few days had a quote and a plan set. Dan (owner) has great talent working for him. The gentleman that was the mastermind behind our newly ?renovated? kitchen, Mike, is one of the most efficient, pro-active, and engaging contractors my husband and I have ever met. We?ve had worked done on our home in the past, and TCP is by far the best company we have worked with. Not only were their prices fair and reasonable, but they were willing to work with us; in fact, bend over backwards for us, to make sure that the product we received was EXACTLY how we envisioned it. They made it a priority to stay within our allotted budget, and never once suggested or pressured us into any materials or extra work that would of put us over budget (we have had that sort of experience in the past). With our budget, TCP took our vision and literally ran with it. Throughout the planning process, Mike was constantly providing advice and suggesting other ?do-able? options. The craftsmanship and work is impeccable and the attention to detail impressive. I was always able to get a hold of Mike if I had a question about something. The work was completed ahead of schedule and it is absolutely beautiful. We are planning to have our master bathroom renovated and there is no doubt that we will be using That Cabinet Place to design and complete the work.

The tile specialist for That Cabinet Place did an excellent job removing the existing floor and laying the tile. The design was clean, the floor looks outstanding. The work was completed in a timely manner.

From the first time I met Dan the owner, I got the impression he was really listening to what I needed. He did not pressure me into 'extras' and after reviewing my old kitchen, he went back to his business and drew up some plans that he felt would meet my needs and would fall within my budget. Upon reviewing the plans that Dan had drawn, it was evident that he really understood how I used the kitchen and what my families needs were. He did not pressure me into purchasing options that were unneeded. When selecting the counter tops and cabinets, and tile, Dan made sure he showed me products that were in my price range, but were also solid and high quality. When Dan's employees came to work on my kitchen and bath - I was even more impressed. Dan's employees are polite, considerate, and they went out of their way to clean up and make sure my home was 'livable' during construction. I was extremely surprised at the excellent craftsmanship demonstrated by his workers. I didn't just purchase a new kitchen and bathroom - I purchased a new kitchen and bathroom that were really handcrafted for me. The cabinets are beautiful - solid and well made. The tile is also gorgeous and the installation is beautiful - flawless. I had ordered the tile from another vendor, and when Dan's tile specialist went to pick it up, he called me concerned with the quality of the tile. The product that arrived at the vendor was not the same quality product I had ordered. Not only did Dan's tile specialist call me and express concern about the quality of the tile, but he had gone out of his way and went to four additional tile vendors looking for similar tile, in quantities that were available. As a result, the work was completed on time and with quality products. This was above and beyond my expectations. You don't find many companies that put out the quality of work or dedication that Dan and his employees demonstrate. I work full time and people at my work were shocked at how much That Cabinet Place went the extra mile to make sure I was a satisfied customer.

They did an absolutely superb job. The owner Dan Twiford has a vast knowledge about kitchens and knows how to design one and execute installing it. We consider that he has done a perfect job. We are completely 100% satisfied. All of his employees and his subcontractors were very good and pleased us at every turn. They kept all of their promises. I have recommended them to many of my friends in town.

He arrived and I started telling him what we were wanting to do in the kitchen. We are keeping the same design. As I was showing him the appliances we put on order. We get to the chimeny vent, I informed him that there is already a vent in the wall behind the microwave. He was not for sure how it vented out of the house. I showed him what I knew on how it is vented. We get to the dual fuel stove, I explained that we want to go from electric to gas. The current gas line for the water heater is in the garage and we have been told it could be done. At this point, he told me he was going to pass on the job because of the vent or the gas line. We are a two story on a slab and it was going to be difficult. I showed him the vent at the back of the house. My husband came into the conversion at this time, explaining the vent and gas line. We let him know that we were fine with them going into the walls for the gas line. At this time, he told my husband he was going to pass on the job. When my husband asked why, he stated "It is because of the gas line and the vent, I am so busy right now that I am able to pick and choose my jobs" "I currently have a 3 month back log and not for sure of your time frame". I responded that we have waiting 6 months already and he cut me off saying it was best for him not to take the job and there are many other contractors out there that are hungry for work. If I was able to finish my sentence, I was going to say that we have waited 6 months and are willing wait to get what we want. I was really upset. You wouldn't think a class "A" contractor would NOT have a problem with a stove vent or a gas line. He cutt me off a few times, which upset me that I wasn't able to finish a sentence with him. I'm glad business is so well for him that he is able to pick what jobs he wants to do.

A truly fantastic experience from start to finish. If you are considering having countertops installed, or an entire kitchen or bath remodeled, save yourself some time and simply call Dan at That Cabinet Place. We contacted four different well known marble/granite installers in the area prior to hiring Dan. Dan was the only one who came out in person to see the kitchen and take measurements prior to giving us an estimate. This helped to ensure that the price was accurate, as well as allowed him to see what was there to estimate the degree of difficulty in tear out, installation, etc. OF ABSOLUTE IMPORTANCE - That Cabinet Places is the ONLY company we found that truly handled all aspects of new countertop installation to include tear out, haul away the old, install the new, and reattach your wiring and plumbing. The plumbing aspect is critical. When you install new countertops, you will often get a new sink which will be deeper or more anterior than your current one. As such, the garbage disposal, P trap and undersink waste will shift location and may need some serious rearrangement. All other companies DID NOT DO THIS. You were on your own to hire a plumber or do it yourself. However, That Cabinet Place did it all - and did it well. Every person we met from the company was punctual, professional, and were expert in their area. The job was completed ahead of schedule and looks wonderful. We will absolutely use That Cabinet Place again for any future kitchen/bath remodeling. Finally, not only was the work outstanding, but the pricing was also extremely competitive. Call Dan. You will not be disappointed.

It was great on time job, and if you want the best you want these guys. thank so much for something I have always wanted and like I said before not only pretty but make my everyday life easyer

That Cabinet Place did a superb job in replacing the counter tops in our kitchen. From start to finish, they were very professional, worked around our schedule, arrived on time, and cleaned up after the job so that I didn't even know that they had been here! Mike, the tile man, even came up with a design idea that really enhanced and added to the charm and appearance of the kitchen counters!! I had a small problem with the sink that was replaced and Dan and his team replaced it, no questions asked, and in a very timely manner. I would recommend them to anyone without hesitation!

I received a callback the following Monday and scheduled an estimate for Tuesday. On Tuesday morning I received a voicemail with a message that they were cancelling my appointment and were unable to quote the job due to being booked for the next few months.

Overall the job was completed within the time Dan quoted at our consultation. He told us that the job would take four to six weeks and the entire project was finished in four and a half weeks. The initial price quote was for $24,400 but we elected to have some upgrades to include higher grade granite as well as a new door installed in the kitchen to our outdoor seating area. As with any construction work I was worried about additional hidden charges that they would find in our old home that wasn't quoted initially. Dan assured me that anything they found that needed correction he would be fair and work with me to correct the deficiencies. During the remodel it was discovered that the dishwasher had leaked and destroyed the subfloor. Dan fixed the issue for his cost adding nothing more which I appreciated very much. I must say that I was thoroughly impressed with Adam, who installed the cabinets and did the carpentry work, and Mike who worked the floor and backsplash tile. Their work was really exceptional. I had uneven floors in this older home and they did a fantastic job correcting those issues and installed a beautiful product. The final product is a beautiful kitchen which is certainly one of the nicest in this area. Couldn't be happier with the service Dan provided and the attentiveness he had to correct any issues as they arose. The day after the kitchen sink was installed it developed a slow drain. This is something that I expected considering the drain hadn't been used in 4 weeks but he had his plumber at the house within an hour to clear it. Even though the kitchen wasn't completed yet he wanted us to have access to running water in the kitchen. I appreciate that kind of response. I would certainly use Dan Twiford again to do work in my home and would recommend him to anyone who asks or is looking for a kitchen or bath remodel. His quote was at or below other quotes I received for this job. Excellent work!

Dan sounded quite interested in the job he came out and took measures. He was suppose to email me with a price . The only email I received was a week later with him telling me he could not do my job because of two other jobs he had to do. I had no time frame to get this work done in. I think that because I was not remodeling the whole kitchen the job was not bid enough for him. I think he should have been up front with me from the start and not waste my time. ck

Dan was very punctual and professional. He did not do the type of work I needed done but he recommended another company. They were equally as professional, they did a great job on-time and at a fair price. Thanks, Dan

After several quotes from other companies we decided to use " That Cabinet Place" for our kitchen remodel. I'm glad we did. The owner, Dan Twiford did an excellent job from start to finish with this project. From the start Dan was very helpful and experienced. Our first appointment with him, he let us express our views of what we envisioned and then expanded to make them better. Dan was NEVER pushy and always came up with the best solution for the project. He had some awesome ideas that made this project PERFECT. Before we committed with his company, he spent countless hours preparing our designs and never asked for any money. Several companies that I contacted for estimates wanted money up front for design work. He never asked about our budget and we never felt pressured. He offered his experience in planning and design for this project. After the project started, there were several changes that WE made and Dan was happy to make them happen. Adam and Mike worked on our remodel, both are top notch carpenters and had awesome attitudes. They both came to our house each day and ALWAYS had positive attitudes. They would always listen and answer any concerns that we had during the remodel. They had several excellent ideas that we used. They are both very knowledgeable and courteous. They built a dust curtain to separate the work area from rest of the house. Our living area was virtually dust free and undisturbed. They cleaned up the work area EVERYDAY. There was someone working almost everyday on the remodel. Every person who works for Dan is polite and knowledgeable. Dan did a great job scheduling, the job started on time and finished on time without delay. From start to finish, this company did an OUTSTANDING job on our remodel. I definitely would use this company.

We had used Dan before for a bathroom, so we knew that the quality of the work would be high. The job went very smoothly. His people were here every day, often all day, so it wasn't the kind of scenario you hear about where the contractor disappears halfway through the job. I'm sure that Dan isn't the cheapest, but we are willing to pay more for quality and in truth the kitchen cost less than we had anticipated. Dan is a very honest businessman; for instance, I agreed to have the floor put in the family room based on a rough estimate, and when he worked the price out more carefully it was actually $400 less than what I had agreed to pay. When I called about a few odds and ends that need to be dealt with after the work was ostensibly over, someone was here within a hour to fix them. We wouldn't use anyone else for this sort of work.

Outstanding organization. I would highly recommend this company. If you are in the market to find a company that listens to what you want and can work with you through the entire process from design and material selection through permits and contracting, That Cabinet Place is the best choice. Several trades were involved; carpentry, plumbing, electrical, drywall and plastering, tiling and glasswork. Each and every tradesman was professional, polite and left the work area very clean each day. It was a pleasure having these professionals in our home. My wife and I were preparing for our youngest daughter's wedding. The remodeling was scheduled to begin the first week after the wedding. The bath being remodeled was directly over the kitchen. Three weeks before the wedding the kitchen ceiling began to leak! That Cabinet Place came out and repaired the shower tiles that were causing leak. One week prior to the wedding, our A/C (located in attic) backed up and we had another ceiling leak in the front foyer two stories high! Once again, That Cabinet Place, responded with an emergency repair and "saved the day". We are delighted with the finished product and look forward to enjoying the bath for years to come. We are currently planning for further work to be done in our home and That Cabinet Place has secured our loyalty.

This was my second attempt at working with That Cabinet Place. A year before, when my husband and I had just bought our house, I contacted this business to give us an estimate on a remodel of the master bathroom. I went into the shop on several occasions and brought Dan (the owner) drawings and discussed the general design direction. Though he claimed to be interested in the project, he NEVER made an appointment to come to the house to review the room or take any measurements of his own. After repeatedly calling him in an effort to make some progress on the project I finally reached him (he rarely actually returns calls) only to have him tell me that he wasn't interested in the project. Fair enough. Perhaps the design was too much of a custom job and, despite the name of the company, this was not actually their specialty. A year later when we finally were ready to install simple cabinetry and counter tops in our laundry room, I contacted TCP again, giving them the benefit of the doubt. This time Dan was ill and his delay in returning the call was understandable. I did eventually reach him when he was back at work and he came to the house to look at the space and take some measurements. Though he never did call me when he said he would, I continued to call him...every week. He made grand promises, telling me about the fabulous sketches he had done and how excited he was to show them to me. There was always "just one more number" that he was waiting on from a sub-contractor. I told him I would be happy to simply see the sketches and look at the pricing he DID have. He always said, "OK." but I never did see a drawing. After many weeks of calling and no longer actually reaching Dan and never receiving a call back my charity expired. I called a wonderful cabinet maker that I should have started with in the first place. He had built our bathroom vanity for us the year before and it is beautiful. He is so responsive and professional and his work is top-notch and well-priced. Despite countless messages left, I never did hear from Dan at TCP again...although he was supposedly "so excited" to show me his sketches. As my husband says, it's good to know the cabinet business is doing so well in this economy that they can treat potential clients this way. Perhaps we should get into the business too...I am just amazed that TCP remains in operation at all.

Met with owner Dan in Nov 10. Impressed by his show room. Dan measured kitchen, provided estimate and plan. we reviewed and made a few changes. Dan was extremely helpful in the process of exactly defining our desired kitchen and provided excellent advise. Very professional. The contract we signed defined the schedule. Work started Jan 10 2011 right on schedule. After the workers moved our refrigerator to our enclosed patio that we would use as a makeshift kitdchen, the first order of business was to install a polyethelene wall in our family room and a second plastic barrier at the dining room door to keep any dust from demolition within the work space. A great idea. This barrier was kept in place throughout the construction. We noted that the work men, Adam (Dan's son) and Mike were good about cleaning up after themselves throughout the construction. Work took 6 weeks, but there was little down time. They move right along with workers showing up each day. The electrical and plumbing contractor, Jessie Wilson, Dan uses is excellent and eager to do things right. Adam and Mike worked the cabinet installation, trim, floors and tiling. Attention to detail was wonderful. We made a decision to go to granite countertops after we visited the showroom where Dan sends his clients. We were impressed by the careful measurements made by the company to assure a good fit. Few projects go without some issues. One section of granite was not cut to plan and had to be returned. However, the company made good and recut and reinstalled the piece within a week. The project ended right on time 24 Feb 2011. Our home is a 1970 house, the kitchen remodel is so well designed that it is seemlessly integrated and gives the impression that it is part of the original design.

I wish that I could give them an A+. Out experience was fantastic. We met with Dan and talked to him about our budget and our vision for a new kitchen. We wanted to removed the wall between the kitchen and the family room. We also wanted to move the stove, microwave, and fridge to new locations, replace the 40 year-old cabinets and counter-tops, and put in a new floor. We also filled in a door and widened a door. We talked about ways to make our vision realistic within our budget. We decided to do all of the demolition ourselves. Dan took time to come out and give us advice during our demolition. Once we were ready his guys came in and worked dilligently. Adam and Michael are artists! They installed the cabinets perfectly and they look great. They were polite, professional, and cleaned up everyday. They worked quickly and I was amazed at how fast the cabinets went in. The team that did the electrical work and plumbing were also great. They did a great job and were willing to come back to double check when a sears technician made a mistake. The whole process was so smooth. There were a couple of very small hiccups, but Dan quickly fixed everything that came up. I also appreciated that Dan made our kitchen what we wanted it to be. He did not try to talk us into something that he wanted. He listened to our ideas and made the design exactly what we asked for. He would give us his advice when we asked for it. But when we knew what we wanted, he would listen and make it happen. We got everything that we wanted in our kitchen. I am so happy that we went with Dan. I would recommend him without reservations and would do business with him again.