Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

90 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Services we don't offer

.

Amenities

Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6319 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.8
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 226-250 of 319 reviews

Lakisha S.
12/2024
5.0
drain pipe
  + -1 more
Excellent job
Description of Work: Replace pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Jacob B.
08/2024
5.0
plumbing
  + -1 more
They did a great job!
Description of Work: We needed them to unclog and clean out our main line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Donald W.
09/2017
5.0
plumbing, drain cleaning
  + 0 more
Very good issue is resolved.
Description of Work: Cleared clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Harry T.
09/2017
5.0
plumbing, water heater repair
  + 0 more
Excellent work
Description of Work: Hot water heater leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rashad W.
08/2017
5.0
plumbing
  + -1 more
.
Description of Work: General Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug G.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
Very pleased
Description of Work: Toilet & Drain work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamie W.
07/2017
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN O.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
We have used them repeatedly.
Description of Work: They cleared out a sewage line.
Rating CategoryRating out of 5
Yes, I recommend this pro

3590 Kentucky Trail S.
01/2017
4.0
plumbing
  + -1 more
In and out.
Description of Work: repair leak in Bathtub, repaired/replaced valves

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$429.42

Carla A.
11/2016
5.0
plumbing
  + -1 more
It was all fine.
Description of Work: They hooked up my washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mathew K.
08/2016
5.0
plumbing, drain cleaning
  + 0 more
It went well.
Description of Work: unclog drain outside house

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Ronald A.
08/2016
4.0
plumbing
  + -1 more
didn't use
Description of Work: didn't use

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Kimberly P.
06/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Dianne W.
06/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: Installed toilets

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Marquis N.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Leaking toilet. Simple job/easy fix but expensive.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Theresa K.
04/2016
3.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They used a camera and fished a line through our plumbing out in our backyard to see where the clog was. Quoted a high price to fix the clog and that was it. My husband fixed the clog, but they were too expensive. They were helpful for finding the problem.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Julie K.
04/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kash K.
05/2006
5.0
plumbing, drain cleaning
  + 0 more
I have used Roto Rooter several times in the past and have always been pleased. They are always able to fix any clogs I might have rather quickly. That is all I have ever used them for was drainage problems. They were able to get my tub unclogged with a snake. They did this very quickly, I might add. I am pleased with the pricing and the politeness I receive from them. They are always available to me and I am thankful for that as well.
Description of Work: Roto Rooter unclogged a drain in the bathtub upstairs of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

05/2006
5.0
plumbing, drain cleaning
  + 0 more
Roto Rooter is a great company. When it comes to honestly priced work, I recommend them highly. My kitchen sink was clogged up for a few days and I tried everything to fix it myself. I called Roto Rooter and they used a special snake and had the drain unclogged in a matter of five minutes flat. I was pretty impressed. I have used them one other time for clogs and I am also pleased with that experience. I can say that they are very professional at what they do and I would not have a problem hiring them again.
Description of Work: Roto Rooter unclogged a drain that I had in the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

MARTHA B.
05/2006
5.0
plumbing
  + -1 more
The men did an excellent job replacing the kitchen sink. They had to redo pipes and move the drain. They got very creative in finding a way to move the drain. They were very good. I haven t had any trouble with any of their work. The price was unbeatable. They also insulated all the pipes.
Description of Work: They moved my kitchen sink from one side of the room to the other. They also moved pipes and the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Daman T.
05/2006
5.0
plumbing, drain cleaning
  + 0 more
Roto-Rooter Plumbing & Drain have always given us great service in whatever they did for us. The men were very courteous and we were satisfied with the work performed by them. We have never had any problems with their work or with their products. It was nice that they gave you a set fee if you would reuse their services.
Description of Work: They replaced a seal on the toilet and unclogged our bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dennis T.
05/2006
5.0
plumbing, drain cleaning
  + 0 more
I was impressed with the men who came out to do the job. The job was a bit unusual and more manual than I am sure they are used too. Yet, they did not seem to mind in the least. They had to remove some parts of a tree that was growing into my pipes before snaking them out. I can honestly say it was done with no heartache and I no longer have any clogs.
Description of Work: Rotor Rooter snaked out the piping on my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

05/2006
5.0
plumbing, drain cleaning
  + 0 more
I did try to get the pipe unclogged myself, and I couldnt get it done. They came out and were able to get it unclogged in no time at all. I would definitely recommend them to others.
Description of Work: They ran a snake in my outside plumbing line. There were tree roots in the line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

05/2006
5.0
plumbing
  + -1 more
This was a rather large job, and the plumbing crew did an excellent job of doing as little damage as possible. Most of the pipes were in plain site, but there were a few that were difficult to get at. It was finished in a couple of days, and we can tell the difference simply by the lack of sound coming from below the house. This went just as we would have liked.
Description of Work: Roto Rooter Plumbing Service replaced the piping under our house. They were deteriorating to the point of not being effective.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

LOUIS G.
05/2006
5.0
plumbing, drain cleaning
  + 0 more
This is the first time that I have used Roto Rooter. I was very happy with their service. The technician explained the problem and fixed it (with no parts required). They responded fast, and I will call again if I need plumbing repairs again.
Description of Work: Roto-Rooter checked my vent stacks and drains, and corrected the slow draining problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

2428 Almeda Ave Ste 144, Norfolk, VA 23513

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Excavating

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Roto-Rooter Plumbing & Water Cleanup does not offer free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.
.

Contact information

2428 Almeda Ave Ste 144, Norfolk, VA 23513

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day