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Norfolk Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Norfolk Plumbing is proud to be a locally owned and operated plumbing company since 2001. 32 employees. No subs. No travel charges. Award winning. 24 Hour emergency service. Boiler specialist, gas piping, tankless water heaters, drain cleaning, and more.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

All plumbing installation and repair, gas work, boiler work, radiators, hot water and steam heat repair and service, hot water heaters & drain cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.9210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
1%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 210 reviews

Jeffrey H.
10/2023
5.0
plumbing
  + -1 more
Steven from Norfolk Plumbing came to our house yesterday to install a new kitchen sink faucet and flush the tankless water heater. He was very accommodating and easy to work with. I expect we will have more work for him in the future. I can confidently recommend him to others.
Description of Work: Install faucet and clean water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Steve P.
08/2023
5.0
plumbing
  + -1 more
I requested to have my mother's sewer line cleaned out under the house and out to the city clean out box. After they were done, I was asked to call the city to get them to go from the clean out box to the main in the street. The city thought there was a problem with the lateral coming from my mother's house, so I had Norfolk Plumbing come out and run a camera through the line as requested by the City. Norfolk Plumbing found there was nothing wrong with anything on my mother's side but did find a collapsed line on the city side. Norfolk Plumbing was fair priced and very friendly and professional people to work with. I will use them again and suggested them to everyone I know. They are top notched that can handle a variety of your needs. Steve P.
Description of Work: Clean sewer drain and camera work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Julie P.
01/2022
5.0
plumbing
  + -1 more
It was excellent they came on time they explain everything and highly recommend them.
Description of Work: Plumbing service
Rating CategoryRating out of 5
Yes, I recommend this pro

Dale M.
06/2020
5.0
water heater repair, drain pipe
  + 0 more
This was the first time that I used Norfolk Plumbing, but I was very happy. They were on time, and the fellow was very professional. He wore a mask, which I appreciated. He replaced the garbage disposal and cleaned the combustion chamber of the water heater. As far as I can tell now, the quality of the work was excellent. I only wish that I had thought to use the 10% off of labor coupon.
Description of Work: Replace garbage disposal, repair water heater
Rating CategoryRating out of 5
Yes, I recommend this pro
$275

Lynn B.
08/2019
5.0
plumbing
  + -1 more
Perfectly, was leaking slightly and new ring installed.
Description of Work: Reset toilet, suspected leak at wax ring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rich D.
09/2018
5.0
plumbing
  + -1 more
Terrific! Alex and his partner where on scene when scheduled and performed the work quickly and professionally. An hour later, the drain was clear and back to normal.
Description of Work: Clear Main Drain Clog

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Kimberly A.
02/2018
5.0
plumbing
  + -1 more
Problem fixed very efficiently and quick.
Description of Work: Fix a leaky bathtub faucet that wouldn’t turn off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
11/2017
5.0
plumbing
  + -1 more
Ridge and Miles did a great job. They were prompt and courteous.
Description of Work: Fix toilets and kitchen sink wand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Richard A.
10/2017
5.0
plumbing
  + -1 more
Fantastic! Everything was perfect. Thank you!
Description of Work: Repaired three toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

John M.
10/2017
5.0
plumbing, water heater repair
  + 0 more
Originally they were going to install the tank less hot water heater in the attic where the original hot water heater was located. However the gas line was not large enough for the tank less model. At no additional charge they relocated the tank less hot water heater to the garage.
Description of Work: Replaced standard hot water heater with a tank less model. Ran new gas line to the kitchen. Moved water line for refrigerator ice maker.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan L.
08/2017
5.0
plumbing
  + -1 more
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Description of Work: .................................................................................

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucinda R.
08/2017
5.0
plumbing, drain pipe
  + 0 more
They did a great job, very hard work. Prompt service, responsive to phone calls.
Description of Work: We had the pipe that goes from the house to the street completely replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Vambie W.
07/2017
5.0
plumbing
  + -1 more
They were prompt and they replaced and repaired everything.
Description of Work: Replace valve in toilets, and replaced sprayer at sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan R.
07/2017
5.0
plumbing, water heater repair
  + 0 more
When I discovered water around the base of my hot water heater I immediately called Norfolk Plumbing, It was aroud 10:30am on July 3rd so I didn't expect them to be able to come to my house until after the July 4th holiday. The receptionist asked for the dimensions of my current water heater as well as the make and serial number. She told me that my water heater was still under warranty and that Norfolk Plumbing would contact to manufacturer even though another plumber installed it! To my surprise, Norfolk Plumbing was at my my house aroud 1:30pm that afternoon wih a replacement water heater, Mark and Robert did an outstanding job and I had hot water a few hours later. I've only been billed for labor as Norfolk Plumbing is still working with the manufacturer of my old water heater for the warranty reimbursement. I also had to use Norfolk Plumbing for a water leak under my house a few weeks ago and once again they impressed me with their professionalism, quality of work and reasonable prices.
Description of Work: Leaky water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Susan R.
06/2017
5.0
plumbing
  + -1 more
After I discovered a leak in my crawl space I contacted Norfolk Plumbing. I contacted them around 9:30am and they had a crew at my house a few hours later. Both Mike and Jason were excellent. They identified the source of the leak as a toilet . As this was a special order they came back in a few days when the replacement toilet arrived. The installation was done professionally and I felt that the price was outstanding especially since they had to come to my house twice (to do the diagnosis and again to do the installation). I would definitely use Norfolk Plumbing again and recommend them to my friends.
Description of Work: Leak detection and toilet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Chris H.
04/2017
5.0
plumbing
  + -1 more
They showed up on time and we had one plumber working in the kitchen while his assistant worked in the bathroom. They were polite and professional, and cleaned up after themselves. We were happy with the results.
Description of Work: Replacement of bathtub diverter spout and kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

LEE G.
03/2017
5.0
plumbing, drain cleaning
  + 0 more
My husband put almost an entire roll of paper towels down the toilet. It was nice because they fixed the issue and I didn't have to be there.
Description of Work: They came out to clear a clogged drain.
Rating CategoryRating out of 5
Yes, I recommend this pro

LEE G.
03/2017
5.0
plumbing
  + -1 more
The price is always good with them. I have used them for the last 20 years. They do excellent work and have no problems with them. The plumbers are great.
Description of Work: They removed a tree root from my pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony T.
11/2016
5.0
plumbing
  + -1 more
Excellent, in an out replacing corroded old pipes in less than an hour. I really appreciate their expertise and honesty.
Description of Work: Great work by honest people who really knew what they were doing! I would recommend Norfolk Plumbing to every one of my friends!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Norfolk Plumbing
Thank you so much for your business and the opportunity to serve your plumbing needs ! We greatly appreciate your taking the time to post a review for us . Please call if we can help you in the future . Thanks Jeff

Angela J.
10/2016
4.0
plumbing
  + -1 more
They did a great job. He answered all my questions. He fixed my sink very well. It still works just like he fixed it the day he left. He went beyond just putting in fixtures. He also fixed underneath the pipes and underneath the sink as well. He was very efficient. He was very fast. He fixed everything and made it completely normal. He even inspected other plumbing issues that I had and he told me what to do.
Description of Work: I purchased a big deal for Norfolk Plumbing. They put a new sink in with fixtures.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Norfolk Plumbing
Thank You for your business and your review ! Thanks for using the BIG DEAL to find us and we look forward to serving your plumbing needs in the future ,Thanks Jeff

Martin K.
10/2016
5.0
water heater repair
  + -1 more
With Angies List I was able to quickly narrow down to a few options and got hold of Norfolk Plumbing early the next morning. Obviously they were extremely busy because of so much flood damage and so many potential customers, but they got me on the schedule for later in the day. Not surprisingly, they were later than I'd hoped, but when I called the after hours line they got right back to me, assured me the technician was on his way, and he followed up with call to let me know when he'd be arriving. He was very professional, courteous, and was in and out in no time at all. The price was reasonable (especially with the Angies List 10% off coupon!) and I had a nice warm shower this morning. I'll keep their number handy for the next time I need a plumber!
Description of Work: After a big recent storm, most of Norfolk flooded and I had some water in the basement that caused a problem with my water heater. It's something I probably could have fixed myself, but with all the other problems I was dealing with, I thought it would be easier to seek professional help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Norfolk Plumbing
The hurricane was unbelievable. We took 164 calls similar to yours in a 2 day period . I'm glad we could help out and get that hot shower working for you ! Thanks again for your business and for taking the time to post,jeff

JOHN H.
10/2016
5.0
plumbing
  + -1 more
Excellent service. Crew was very professional. Come with all the materials and went straight to work. Installation went smoothly
Description of Work: Replace drain line in crawl space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim M.
07/2016
5.0
plumbing
  + -1 more
They were great to do business with! Initial phone call was handled very well, they treated me like a real person. I was told that a tech would contact me soon and let me know when they could get here. About an hour and half later they called and said they were on the way. Got here 15 minutes later and had the clog cleared in about a half an hour. Everyone was professional and treated me right. I can highly recommend Norfolk Plumbing. These guys are respectful and very good at what they do!
Description of Work: Cleared a blocked sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Norfolk Plumbing
Thanks so much for your business and review ! jeff

Penny M.
07/2016
5.0
plumbing
  + -1 more
It was the garbage disposal blades, they loosened them and the drain runs fine. I thought it would have been the master drain. The young man was very personable. Everything is running fine. I was thankful for their honesty.
Description of Work: My drain was running slow.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim M.
06/2016
5.0
plumbing
  + -1 more
Excellent service, good people! After much patience and manipulating, the two workers removed a dime from the garbage disposal that was lodged inside the blade. The disposal is now functional. I highly recommend this business and will use them in the future. Thank you
Description of Work: Inspected and tested the nonfunctional garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Contact information

1111 Boissevain Ave, Norfolk, VA 23507

http://norfolkplumbinginc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Drain Pipe Installation,
Sewer Cleaning,
Gas Logs,
Natural Gas Lines,
Fireplaces

FAQ

Norfolk Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Norfolk Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Norfolk Plumbing offers free project estimates.
Yes, Norfolk Plumbing offers eco-friendly accreditations.
No, Norfolk Plumbing does not offer a senior discount.
Yes, Norfolk Plumbing offers emergency services.
Yes, Norfolk Plumbing offers warranties.
Norfolk Plumbing offers the following services: All plumbing installation and repair, gas work, boiler work, radiators, hot water and steam heat repair and service, hot water heaters & drain cleaning.

Contact information

1111 Boissevain Ave, Norfolk, VA 23507

http://norfolkplumbinginc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM