LeafFilter Gutter Protection

Beautifully - they left the area so clean you could not tell anyone had been here.

They contacted me by phone as soon as i put my info on line. Set up an appointment for a salesman to come out the same day.

Wonderful! I would definitely recommend them to anyone.

Great....they were on time...did what they said they would do...were exceptional in the work done... I'm quite happy...the installer was stellar.

Done when promised, cleaned up as he went, so pleasant but professional, it fixed the overflow problem, and gives me peace of mind. Complete pleasure to work with this company

The repair was done acceptably. The cost was ridiculous. I was given a quote for $8/foot of new gutter and $200 for labor. When the technician arrived he said no new gutter was needed (nor was it planned). He spent 45 minutes and adjusted the pitch of the gutter which solved the problem. I have spent over 30 days repeatedly contacting Leaf Filter for a refund for the "cost of new gutter", but repeatedly get a customer service run around. Do not use Leaf Filter

The installers, Ricardo and Ishmael, arrived on time (even though they had an 1-1/2 hr drive). They diligently worked all day to replace our gutters and install the gutter guards. When complete, they cleared away all the debris. I found them to be honest and professional. We LOVE our new gutters and would highly recommend this company.

This is a note that is a bit of a complaint. I requested an estimate for a gutter system for my house. A representative came to demonstrate your product. She did a fine job of showing the product but I had some very real questions that I needed to be addressed related to my GAF roof warranty. When she saw that I was not able to get an suitable answer for my questions from her, she became visibly irritated and dramatically tore up the contract that she started in front of me. I asked her why she was angry and she expressed disappointment at having to fill out the form without getting a buyer. We tried to call her manager who was able to verbally address my concerns. He told her to write into the contract language that would address the warranty concerns and that the manager would email me with something even clearer. What she wrote in the contract was not even close to what was discussed and so I decided to end the transaction. I told her that I would be happy to reconsider once I got the email from her manager and she was able to include what he suggested into the contract. She was once again clearly annoyed but she left. Later she called and asked if she could follow up later in the week as I needed to speak to my roofing warranty company to confirm that I would not lose my warranty. She said that she would call in the afternoon later that week to follow up. I told her that this would be acceptable and to please encourage her manager to send me the email promised. It is now going on 3 weeks and I have not gotten the email or the follow up. Please know that I was genuinely interested in the product and was inclined to purchase the product but that my GAF roof warranty needed to be protected and that I needed to have assurance that it wouldn't be invalidated by the work your company would do. She did not seem to appreciate this concern and just seemed annoyed that I would even want to check. Her behavior once I started asking questions and it seemed like I wasn't going to be able to close the deal that day was less than professional and bordered on rude. Also, it concerns me that the information that I was promised by email has not been forthcoming and it makes me wonder if it was just an empty ploy to get me to purchase. These sales techniques seem dishonest to someone who is genuinely trying to find the best product for his home. I just thought that you should be made aware. No work was done as a result. JMJ Mario

Badly. They came three times and installed diverters which seemed to make the problem worse. We had waterfalls. Our foundation stayed wet for months and amazingly we seem to have escaped having rotten wood. On the fourth call, the manager was supposed to come to examine the problem. He sent someone else who got to our home before I did. He proceeded to clean the tops of the gutter guards that were supposedly self-cleaning. He also told me that they needed to be cleaned a couple of times a year and charged $95. They may work for some houses but they did not work for ours. I have just had the problem gutters with Leaf Filter guards removed and replaced them with new gutters! So far, the problem has been resolved.

We went through the high pressured sales and felt we landed on a somewhat reasonable price, after many negotiations and changes in price. Scheduled the install, guy came out and obviously didn't know what he was doing. After a few hours, he stated that he was over his head and would need to get someone else to come do the install. He left after poorly installing a couple sections and cutting on our metal roofing and gutters. Really bad and costly experience with no follow up from the company. They called four weeks later asking to reschedule but didn't know when they would be able to get back out here! I contacted the company that installed our roof and gutters to repair the damage done. These guys installed a very similar leaf protection system for much cheaper. It's been a year, it's been working great!

Salesman was much less than truthful. He said a Fixer Upper star endorsed LF and showed us a picture which obviously was not the star. He promised a "team of experts" coming up from Alabama. A single local installer showed up and was ill equipped with the wrong ladders. He failed to complete work and had to come back the next day with a "friend" nota LF employee. Next day, single installer and no friend only his wife to watch and call for help if he fell. Installer nailed a board to roof with our permission. Product performs poorly in snowy conditions Screens clog with shingle grit, we'll see how bad they are in spring with pollen The clogged screens freeze in cold weather and water just runs over the dam and onto the surface below, So much for diverting water from the house. Customer service is terrible, empty promises, broken appointments with no explanation. They ignore you and hope you will go away. I've spoken to local office, regional rep, and national office. Terrible results. I WOULD NEVER RECOMMEND THIS PRODUCT OR COMPANY TO ANYONE, NOT EVEN MY WORST ENEMY.

Salesman was much less than truthful. He said a Fixer Upper star endorsed LF and showed us a picture which obviously was not the star. He promised a "team of experts" coming up from Alabama. A single local installer showed up and was ill equipped with the wrong ladders. He failed to complete work and had to come back the next day with a "friend" nota LF employee. Next day, single installer and no friend only his wife to watch and call for help if he fell. Installer nailed a board to roof with our permission. Product performs poorly in snowy conditions Screens clog with shingle grit, we'll see how bad they are in spring with pollen The clogged screens freeze in cold weather and water just runs over the dam and onto the surface below, So much for diverting water from the house. Customer service is terrible, empty promises, broken appointments with no explanation They ignore you and hope you will go away. I've spoken to local office, regional rep, and national office. Terrible results. I WOULD NEVER RECOMMEND THIS PRODUCT OR COMPANY TO ANYONE, NOT EVEN MY WORST ENEMY.

Salesman was much less than truthful. He said a Fixer Upper star endorsed LF and showed us a picture which obviously was not the star. He promised a "team of experts" coming up from Alabama. A single local installer showed up and was ill equipped with the wrong ladders. He failed to complete work and had to come back the next day with a "friend" nota LF employee. Next day, single installer and no friend only his wife to watch and call for help if he fell. Installer nailed a board to roof with our permission. Product performs poorly in snowy conditions Screens clog with shingle grit, we'll see how bad they are in spring with pollen The clogged screens freeze in cold weather and water just runs over the dam and onto the surface below, So much for diverting water from the house. Customer service is terrible, empty promises, broken appointments with no explanation They ignore you and hope you will go away. I've spoken to local office, regional rep, and national office. Terrible results. I WOULD NEVER RECOMMEND THIS PRODUCT OR COMPANY TO ANYONE, NOT EVEN MY WORST ENEMY.

The installers were friendly, thorough, and prompt. The price was a bit higher than I wanted, but the quality of the work makes it worth it.

did very good work on time but will get you for your money WATCH OUT look at everything they will tell you anything to get the sell I will not rehire they left me with a high bill and a high monthly bill and don't care how you have to pay your bill because they got there money you stuck with a high bill then they call back with a sad story like they sorry for it.

Very professional salesman, workers arrived on schedule, very polite and knowledgeable. Worked steadily and without breaks, and double checked their work as they installed and after finishing. Have had several heavy steady rains, with no evidence of leaks or clogging.

Great. Very professional, and great attitudes. Completed on schedule as promised. Would recommend highly.

Excellent - initial appointment was on time as scheduled and imparted the exact amount of data and detail needed to ensure we were doing the right thing. The install went as scheduled and the installer was extremely professional and answered all the dumb questions we had. Everything went as planned and we could not be more satisfied; being MADE IN AMERICA is also a big part of the process.

The process went pretty well, the timing was poor. I had to reschedule because they came early and left after waiting for 2 minutes. I’m still waiting on gutter extensions that they were supposed to put in but it wasn’t on the installers notes. That was 4 months ago, pretty sure that’s not happening.

2 times they failed to show up for installation. Unreliable and poor communication. Very frustrating when one needed to take time off work to do this.

We've had a number of mostly minor problems with the installation of this system, which took two days to finish as a result. All the minor ones were handled very professionally and quick enough, although getting call-backs from the right people usually did not happen without multiple calls to them. In Virginia, apparently, the company is very under-staffed when it comes to Service calls. Still, if we had not had an unusual corner gutter issue on our garage, I would be giving this company a solid B rating. Unfortunately, I now wonder if even a D rating is appropriate. We have a very obvious gutter problem on the corner of our garage where a small corner gutter must handle too much water. The garage is attached to our house, and the 2nd story roof's downspout dumps a lot of extra water into a valley that leads to that corner gutter. It is a very obvious problem, but I still did point it out to the company's salesman, George, as a reason why the expensive LeafFilter system would not work for us. He assured me, however, that the company is very experienced with solving gutter problems and would be able to make it work. In fact, he told me they would "do whatever it takes" to make the system work on our gutter system. Based on strong, multiple assurances about the company's integrity and commitment to customer satisfaction from George, we signed up after about 2 hours of "hard sell" and gave him a deposit. I must say that it has been quite a shock to learn, little by little, that we may have been grossly oversold. While the company has been willing to send two different top installers out to handle this problem over the past weeks, their fixes so far have only made our original problem MUCH worse. What worries me now is they don't seem willing to do more than attach a cheap-looking gutter guard to that corner gutter, since switching to the larger wide gutter on that corner made no improvement at all. These gutter guards are attachments that look like little walls (maybe 3" tall) that stick up along the outside edge of the gutter to prevent water from going over the edge. We used to have them on that corner before LeafFilter was installed, and they worked well enough on an open gutter. The problem now is compounded, however, by how the LeafFilter sits on top of our gutter so that it is no longer open to catch leaves and still handle rain. When huge amounts of rain came down before, most of it stayed in the gutter with the excess "waterfalling" about a foot or so from our house and right behind our landscaping. Now, because of the angle of the roof where it meets the LeafFilter, water is now CATAPULTED off the top of the LeafFilter, landing 4 feet from our home right in the middle of our now-ruined landscaping. Using these gutter guards is usually not recommended by LeafFilter because they form a trap for any sticks and leaves that fall on the roof - here, for many months of the year. In no time at all, a handful of leaves would completely block most of the rain water from entering the LeafFilter on our gutter. As a result, we would OFTEN need go call them to come out to clear leaves out of that part of our gutter. I've been told they have recommended this kind of solution to others who accept it, not realizing the headaches they will have trying to get leaves cleared off their LeafFilter. Maybe, having to handle a lot of these calls is why their Service Dept. is a bit overwhelmed. Not sure, but it makes no sense for them to ever recommend them. The only reason anyone would ever want to spend $3,325 for this system is to eliminate the need to ever call anyone to come out to clear leaves from our gutter! It would completely defeat the purpose of having a LeafFilter system! My question now is, why even mention it as a solution? And, why would they not fully inform their customer of all the Service calls they will need to make over the years? If I had not read some warning to this effect deep within their website, really just saying one should ask why it is not recommended, I probably would have taken them up on this myself. It sounded good and worked for us before, but the LeafFilter that lays across the gutter changes everything. Everything. If it were not for this huge problem, we would LOVE having this system in place. There is great peace of mind in knowing you have a well-designed leaf-guard system in place - if you can afford it - because you should never again have to worry about leaves clogging up your gutters or downspouts. LeafFilter really seems like a GREAT system. It works really well everywhere but on that one garage corner. I just hope the company truly is willing to do whatever it takes to make our system work, everywhere. The problem can be solved. I have consulted with a roofing and gutter expert who is ready to do the work if necessary. Because it is a small job, the cost would be close to $400, which we are not willing to pay. LeafFilter has a man who says he can do what that gutter expert proposed, and I gave him a copy of the proposal along with a drawing. All we want for our money is what we were promised by George, a LeafFilter system that entirely eliminates the problem of leaves interfering with rain flowing through our gutters, and this proposal would give us that. If not, we would like LeafFilter to remove their system from our gutters and return all of our money. We would be happy enough to return to having open gutters again that did not gush water to kill my plantings. I would just return to calling someone to clean leaves from our gutters twice a year, costing $75 each time, or $150 per year. We paid $3,325 for the LeafFilter and would reap such a small savings in upkeep per year, so it would take us 22 years to offset the large, up-front cost of LeafFilter, which would be totally not worth it if we have to call them even once a year for service. It has been only 3 days since the last Service guy was out here, a very professional and empathetic young man. He even offered to come out and fix it on his own time one weekend if the company refused! He is hoping the company will have him take care of it, though, and said it would take a couple of days for someone to get back to me, knowing the problem is urgent to prevent all of my plantings from dying. So, I will update this review in a couple of weeks. By then, it should either be fixed, or the system should be removed - with us being made whole again. This is a real test of this company's integrity because I warned them from the start - and all along the way - that this would likely be a real problem that they would have to fix if they installed their system.

I had an appointment to have gutter guards installed today, 8/10/18 between 8-10am. No one showed up, no one called. After making 4 calls myself to find out what's going on, no one will get back to me. It is now after 2pm. The installation was to be done while I was off work today and home but obviously no one is coming today. Several other reviews state that this company is bad about not returning calls and they are right. I have been told managers have been contacted and will get back to me in 30 minutes, emails have supposedly been sent to managers on my behalf....the company obviously cares nothing about customer service. I have cancelled the installation because I cannot see spending my money with a company with this extremely poor customer service.

Needed my gutters cleaned and Angie's List provided the name of this company as one of 3 contractors. I contacted them for a quote and they wanted to send someone out to give me a quote on a Leaf Guard System. I explained I just wanted my gutters cleaned. They just kept trying to get me to let them come out and give me a quote on a Leaf Guard System. I finally hung up on them. It's clear they only want to sell their system and not actually clean gutters. I don't think Angie"s List should be including them with Contractors that clean gutters. Just be aware if you are just trying to get your gutters cleaned,

LeafFilter North Virginia was excellent in every respect from estimating to job completion.

The salesman declared that the gutter guard would clear pine tag as well as leaves. He was on a "script" and was probably not that familiar with how the product performed. My husband said that brushing off the top of the gutter guard is better than cleaning the gutters, but I did not expect him to have to do that after the installation. The salesman started with a price around $5000 and as I kept saying no he came down to about $2100.