Once scheduled, they call to confirm. On the day of the appointment, they called to let us know they would be arriving in 30 minutes. That 30 minutes notice happened to be the exact time they estimated to be onsite. Stephen did a great job of reviewing the job before he started. I appreciated that he took the extra care and time to protect our hardwoods in our foyer and ensure that the hoses were not rubbing on corners (a previous chain carpet cleaning company damaged our hardwoods and the drywall on the corners). We had a couple of high traffic areas in which he treated with extra solution and care. At no point was there an upsell on additional products (like the chains like to do). He also took extra time to ensure the carpets were as dry as possible (in which many cleaners leave too much water which can lead to mold/mildew). This is the 3rd or fourth time we have used Karpetcare Plus and I wouldn't use anyone else.
Description of Work: Stephen steamed cleaned our indoor carpets and kitchen tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
PATRICIA C.
10/2006
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Fabulous! Perfect job. Little pricey, but the job is beautiful.
Description of Work: Cleaned family room, double stairway, landing, large couch, and 1 over stuffed chair.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$311
05/2006
5.0
carpet cleaners
+ -1 more
I had a good friend refer this company to me and I was glad that I used them. Their price was fair and they didn't take too long to get the carpet cleaned. Our carpet did dry pretty quickly so it wasn't an inconvenience to us at all. They came to our house on time and were very professional.
Description of Work: They cleaned carpet in three of our rooms and also in our hallway.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
KARPETCARE PLUS-STEPHEN BECK is currently rated 5 overall out of 5.
No, KARPETCARE PLUS-STEPHEN BECK does not offer free project estimates.
No, KARPETCARE PLUS-STEPHEN BECK does not offer eco-friendly accreditations.
No, KARPETCARE PLUS-STEPHEN BECK does not offer a senior discount.
No, KARPETCARE PLUS-STEPHEN BECK does not offer emergency services.
No, KARPETCARE PLUS-STEPHEN BECK does not offer warranties.