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Getem Termite & Pest Control

Pest Control, Animal Removal, Snow Removal,

About us

Additional DBAs - Getem Manufacturing Co, Getem Services.

Business highlights

103 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial integrated pest management, termite control & snow removal.

Services we don't offer

Lawn service, landscaping & deck cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.533 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
12%
3
6%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 33 reviews

Diana T.
06/2017
5.0
pest control
  + -1 more
Very pleased. Delivered above expectations.
Description of Work: Termite inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly S.
04/2015
5.0
pest control
  + -1 more
Amazing. Every employee who has visited is professional, timely, friendly, very knowledgeable about the types of pests and not afraid to get in that crawl space to prevent, clean, and inspect. The operations supervisor called me to discuss the sanitizer they would use after rat removal and proofing. He had already contacted the manufacturer of the product when all I wanted was the name so I could check it out (kids and dog). He provided so much info I never even bothered looking it up myself AND he called me after the service to see how it went and how we were doing!! I cannot provide a higher review. GETEM is top notch!!!
Description of Work: GETEM provides the quarterly pest control services for the house we rent. They have come out in three what I would call emergency situations when we had an ant infestation, rats, and now carpenter bees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Carol E. K.
03/2015
5.0
pest control
  + -1 more
Excellent experience. Have been using them since 1999.
Description of Work: They were into the crawlspace and inspected for termites. Fixed vent and checked the vapor barrier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Loretta C.
01/2015
4.0
pest control
  + -1 more
Staff providing the actual services were professional, knowledgeable and friendly. I assume the responsibility for not reviewing the contract and thus not understanding the cost for cancelling the contract. Thus I caution everyone to read and discuss the cost of services and determine the cost/benefits of a yearly contract with them and other providers. I did not "shop around" but followed the recommendation of our realtor for extermination services. Life is a live and learn experience and I encourage everyone not to repeat my mistake.
Description of Work: pest control

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Response from Getem Termite & Pest Control
Because we offer free complaint calls with our yearly contract, it is cheaper for our customers to sign a yearly contract, than paying for service every time we come out. A lot of times it takes several visits to get a pest problem under control. We would go out of business pretty quickly if all our customers stopped service after their problem was solved, so we have a 33% early cancellation penalty in our contracts. We are sorry if Mrs. Chapman felt that it wasn't explained properly to her when she signed the contract, but she also initialed that portion of the contract.

JANET M.
12/2014
4.0
pest control
  + -1 more
We've always been happy with them. They were pretty prompt. They did really good. They came in when they said they were.
Description of Work: We had a problem with the bugs. He went under the house to check it out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Dia D.
07/2013
5.0
pest control
  + -1 more
Exceptionally nice service man. Had to call back and they came fast and with a positive attitude. Will definitely use again.
Description of Work: Pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janis C. E.
07/2013
5.0
pest control
  + -1 more
They scheduled the work within days of my calling. They showed up on time and were very professional. I just bought this house and discovered that I had a very bad flying ants/carpenter ants problem and they sprayed around the entire house. The gentleman explained that if I saw any ants after four weeks to call them and they would come spray again - but I have had no other problems at all. I also signed up for annual termite inspections. It was well worth the money spent.
Description of Work: Sprayed for flying ants and performed termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237.5

JOHN R.
06/2012
5.0
pest control
  + -1 more
They are extremely good. They are very good, honest, reliable people. They come out twice a year to check underneath the house. I have been using htem for 30 years. There's no reason to change.
Description of Work: I use Getem for pest control services. They are under contract, so they take care of me year-round.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon K.
06/2012
4.0
pest control
  + -1 more
I have been satisfied with their service. They come out annually for a termite inspection. I've been with them for a long time.
Description of Work: I use Getem Termite & Pest Control for pest control.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Stephen W.
06/2012
5.0
pest control
  + -1 more
They always do a good job. I like them fine. They come in, do their job and go. Nothing special.
Description of Work: We use Getem Termite & Pest Control for our termite inspection about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald H.
04/2012
5.0
pest control
  + -1 more
They do excellent service. I would highly recommend them. I would definitely use them again in the future.
Description of Work: I used Getem Termite & Pest Control for pest control. They did the follow up as far as checking certain traps in the garage and the outside for ants, spiders and anything else I might have a problem with. They came out for a quarterly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Mark S.
04/2012
5.0
pest control
  + -1 more
They come back once a year. They seem like a pretty good outfit. I have got a contract with them.
Description of Work: I used Getem Pest Control for pest control.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JANET M.
03/2012
3.0
pest control
  + -1 more
We had to call them to come back and check the traps. I thought that they would come back and check them automatically. I was not as happy with them as I should have been. They came out quickly to give us an estimate.
Description of Work: They set up a lot of traps for mice at our home.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Eddie R.
09/2011
5.0
pest control
  + -1 more
I was extremely pleased with their professionalism.
Description of Work: Estimator came out to give me an estimate for a termite contract . He was extremely informative and down to the point. No gimmicks. Estimate was comparable with others received. I picked this company based on interaction with estimator, a friend's recommendation, their reputation and most importantly, their no high pressure sales tactics. His crew came out and executed the project smoothly and checked with me before they started and departed my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

DAWN L.
09/2011
2.0
pest control
  + -1 more
I contacted Getem to control the roach problem I inherited with my new place. Since I am deathly afraid of bugs, I was practically hysterical when I called Getem. The receptionist was sympathetic to my plight and managed to get a technician out to my house the same day I called. John the technician arrived on time. He inspected my home and suggested some things I could do in an effort to control the roaches. He was polite, professional and very knowledgable. After treating my home, John said that within 2-3 days, the roaches should appear to be lethargic and on the verge of dying. Three days after the treatment, the roaches were as spry and lively as ever--not the least bit lethargic. I called Getem to cancel the remainder of my contract because the poison they used obviously wasn't working. When I spoke with John, he said the poison takes 7-10 days to begin to take effect. I told him that 7-10 days was a far cry from the 2-3 days he'd told me earlier. John offered to return to my home and treat it again, but I declined his offer and contacted Orkin instead.
Description of Work: Contracted Getem to control the roach problem I inherited with my new place.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$135

Emily S.
06/2011
5.0
pest control
  + -1 more
They are very good. They explain everything they are doing as they are doing it. My husband is usually here when they are going around and they tell us if we are having any problems. We've only had a problem once and they took care of that. They come back every year. If we forget, they usually call us, which is nice. They are always on time and the people they send out are always knowledgeable. If they don't find anything they don't tell us that they have found something and spray for nothing.
Description of Work: We use Getem Termite & Pest Control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Janet B.
11/2009
5.0
pest control
  + -1 more
They are quite good because they are honest and I had bad experiences with other companies. Their service is effective.
Description of Work: Getem Pest Control did the termite inspection for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

LINDA M.
11/2008
5.0
pest control
  + -1 more
They made some recommendations on what we could do to keep critters out. I think what they did was effective. They also came back about a month later to check the traps for us.
Description of Work: They came out and put traps in the crawl space for mice. They also looked around the house to find where the mice would be getting in, and they put screens in the openings in the crawl space.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

HILLARY G.
05/2008
1.0
pest control
  + -1 more
My experience was not good. I feel that Getem took advantage of their position as the only company who could give us a Termite Report, as stipulated in our house sale contract. I was disappointed, as I had previously had a good experience.
Description of Work: I sold my house, and the buyer stipulated in the contract that the Termite & Moisture Report had to be issued by Getem. I had previously had Getem inspect my crawl space for termites, and they found nothing & suggested no treatment, so I didn't think this would be a problem. I was wrong. Getem found previous evidence of termites, but no active termites (which I was aware of). Virginia law says that to get a Termite Report when selling a house, if there is previous evidence of termites and no evidence of prior treatment you have to get the termites re-treated. Getem insisted we have a $900 termite treatment, even though 2 other termite companies came out and found evidence of prior termite treatment and would not have required re-treatment for a Termite Report. We had to have Getem complete the unnecessary treatment for $900.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$900

PATRICIA C.
09/2007
5.0
pest control
  + -1 more
I have this done once a year and all goes well. They found nothing this time and they were fine. They showed up as scheduled and they were in and out in no time. I have no problems, issues, or concerns with them at all. I am ever pleased.
Description of Work: My home was inspected by Getem to make sure that there was no sign of pests running around the premises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Merry R.
06/2007
2.0
pest control
  + -1 more
The inspections were fine, as far as I know, but the costs are now SOARING at Getem.
Description of Work: 1. In 2000, Initial inspection for service contract ($225). 2. In 2001, mold treatment ($125). 3. In 2001, regular termite inspection for $80. 4. In 2002, regular termite inspection for $83. 5. In 2003, regular termite inspection for $87. In 2004, sold my house and in 2005, bought a new one, freshly inspected. In 2005, initial inspection was free. 6. In 2006, regular inspection for $135. 7. Just found out this year's inspection is $148.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
punctuality
4.0

$200

ADALCINDA A.
02/2007
5.0
pest control
  + -1 more
Excellent service. Courteous and detailed. Representative came right over to remove trapped raccoon and called back to inform me that it was safely taken to animal control center where they found the raccoon to be an expecting mommy. Great to know the raccoon was safely removed from attic. Calling again as I believe there were two up there but only one got caught. If you want the job done right call Getem! They really do Get them!! Reasonable prices too.
Description of Work: Representative was here right on time. Wonderful customer service and very detailed in their work. Brave rep. dared enter attic where possible raccoons would be. Huge raccoon found, set up large trap and bait. Informed me to call as soon as I hear trap door shut or would be by the next day to verify.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PATRICIA C.
10/2006
5.0
pest control
  + -1 more
He always reminds me when it's time for the annual inspection. He comes for the inspection. He is prompt and professional.
Description of Work: He comes out for annual inspection and sprays if he needs too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

HILLARY G.
10/2006
5.0
pest control
  + -1 more
Great. Not only did their inspector brave it through my tiny crawl space under my house, he let know the only thing he found were ant tracks, and he gave my house a clean bill of health. He did not try to sell me anything, which I thought showed honesty. Before I put my house on the market, I will pay for them to come back and inspect it again.
Description of Work: I took Getem up on their offer a free termite/pest inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
5.0
pest control
  + -1 more
They were a good company to hire. We have not had any bug problems at all. We have been using this company for 25 years and we have never had any serious bugs. I felt they had a very reasonable pricing for their inspections.
Description of Work: Inspected for termites all around my home to make sure there were not any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
    • 1(current)
    • 2

Contact information

1261 W 42nd St, Norfolk, VA 23508

www.getem.biz

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Snow Removal,
Insulation

FAQ

Getem Termite & Pest Control is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Getem Termite & Pest Control accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Getem Termite & Pest Control offers free project estimates.
No, Getem Termite & Pest Control does not offer eco-friendly accreditations.
No, Getem Termite & Pest Control does not offer a senior discount.
Yes, Getem Termite & Pest Control offers emergency services.
Yes, Getem Termite & Pest Control offers warranties.
Getem Termite & Pest Control offers the following services: Residential & commercial integrated pest management, termite control & snow removal.
Lawn service, landscaping & deck cleaning.

Contact information

1261 W 42nd St, Norfolk, VA 23508

www.getem.biz

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed