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CITY WIDE SERVICES

Electrical, Plumbing, Heating and Air Conditioning,

About us

Our company is locally owned and operated in Norfolk for 25+ years, each of our employees are certified and uniformed . We accept cash, checks, master card, Visa , American Express and Discover . All work is performed to City / State code and completely warrantied . We proudly offer discounts to all seniors and Military !

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Same day as well as 24hr emergency service available. Our Electrical services include but are not limited to: Free estimates for Panel Replacements/upgrades, all lighting installation/replacements and repairs, meter base replacements, outlets & sockets repaired/installed, new fixtures & more. We also offer bucket truck services. Our Plumbing services include drain cleanings, water heater repairs/replacement & conversions, leaks and clogs. Sewer lines repaired and/or replaced and much more.

Services we don't offer

HVAC

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
8%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
5.0
punctuality
4.9
Showing 1-12 of 12 reviews

Rosetta W.
07/2016
5.0
electrician, plumbing
  + 0 more
I called City Wide on a weekend due to my toilets being stopped up and un-useable. With being a family of 8 there was no way we could go very long with out one of them working. The tech arrived with in the hour of the call and was able to fix my issue quickly. The McDonald's angry bird toy that was flushed down one toilet and the race car and fire truck that was flushed down the other were removed. The City Wide tech was courtesy, professional and very knowledgeable. He explained what he was doing as he was going along. I would like to thank the tech that came out as he did a great job. I will use City Wide Services again and will also recommend them to anyone!
Description of Work: Plumbing Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammie T.
02/2016
5.0
electrician
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MAUREEN L.
12/2015
5.0
electrician
  + -1 more
unknown
Description of Work: They have rewired and done electrical repair work for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mikell W.
12/2013
5.0
electrician
  + -1 more
Arrived right on time and immediately recognized the problem, even though I thought it was something else. He replaced an electrical outlet, checked out the electrical panel and then proceeded to make sure my TV was working properly. Meanwhile another employee was replacing a broken ceiling fan in a bedroom. Because two people were sent, my hourly costs were minimized, which I certainly appreciated!
Description of Work: Diagnosed problem, replaced electrical outlet and ceiling fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Alan T.
07/2013
4.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
I haven't questioned their prices because they have always been fair and equitable. One time I had a question about their price and their billing they made good on it immediately not only that the people who did what I thought was unfair was let go. What I like about this company was firstly the company was owned by a former neighbor so there was a reliability filled in. secondly they were trust worthy licensed and monitored. They had separate plumbing and electrical divisions. I thought the billing was handled properly and fairly and their response was so prompt. I would not recommend them for central air but plumbing and electrical they're very good.
Description of Work: I used City Wide Services a year and half ago for electrical and plumbing service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They're honest and their goal is not necessarily to sell you a brand new unit. They work with the customer to help the customer get their needs within their budget. They've been fantastic. They came out once to fix my A/C unit for $100 and I got another year's worth of use out of it. All he replaced was one piece. It's hard to find an honest guy like that.
Description of Work: City Wide Services repaired my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Michele S.
05/2013
5.0
electrician, plumbing
  + 0 more
I have used this company for a number of years now for both electrical and plumbing needs and they have never let me down. When ever I call the send me someone right away. This time it was to have the water line from the street to the house replaced. The lady on the phone was very friendly, as usual, and we set up a time that would be good for me. I got the plumber I requested and he and his helpers came exactly when they said they would and did the job to perfection. The workers are always polite and professional. I would recommend this company to anyone who wants fast reliable service.
Description of Work: I had the water line from the street to the house replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Philip M.
03/2013
2.0
electrician
  + -1 more
Lied about how smoke detectors have to be hardwired together! Not going to trust you to do work on my house if you can't tell me the truth and are simply trying to fleece me out of some money.
Description of Work: Came to give an estimate.

Rating CategoryRating out of 5
professionalism
2.0


Joseph T.
08/2012
5.0
plumbing, drain cleaning
  + 0 more
Noticed water coming up in my front lawn.The city said it was on my side of the meter.City Wide Services responded quickly and repaired the pipe at a resonable cost. Over 15 years, City Wide Services has done several plumbing repair projects for me.They are one of the contractors which I would use again and recommend to my friends.
Description of Work: Repair leak in city water feed to house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Cecelia D I.
08/2012
5.0
electrician
  + -1 more
I arrived home on Monday evening to the sizzling sound from the panel box. City Wide Services provided affordable immediate services to evaluate the problem and recommended repairs. The repairs were done the next day. Excellent service!
Description of Work: Replaced the panel/breaker box. They charged $134.00 on 7/9/12 and $1250.00 on 7/10/12.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,384

robin B.
07/2012
3.0
electrician
  + -1 more
He was very short with concerned to his comments. I felt like he didn't want to deal with me too much so I rejected him off because even I didn't want to deal with him. He was on time.
Description of Work: I got an estimate from City Wide Services for replacing and upgrading the box.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$1,800

Response from CITY WIDE SERVICES
We are very concerned that you had an unpleasant experience with our free estimate. All feedback is important and we have absolutely taken your comments into account with regards to how we can improve our service in the future. Our estimator was very inclined to address the issues and provide you with options to the service that you needed , perhaps his attention to the service outweighed his attentiveness to the interaction between you ( the customer ) and his representation of City WIde Services. We certainly would love the opportunity to be considered in the future for a chance to demonstrate our efforts and improvement in this area.

Tammie T.
06/2012
5.0
electrician
  + -1 more
I have been using only about half of the sockets in my apartment for over a year , because they would not hold plugs without them falling out! When I called City WIde Service , they were very happy to tell me that it was a very common issue and that they could have an electrician come by that afternoon . I scheduled my appointment and their electrician was there within an hour ! Willie was one of the most pleasant people that I have dealt with ( in the service industry ) in quite som time . Very refreshing He listened to what I needed and got right to work . While he was working , he noticed that I was using a floor fan to cool the living room and suggested that I could actually pout in a ceiling fan and a light for a very reasonable price and that he could do that while he was there also. I hadnt thought of this , because I was afraid of the cost to have a professional come out ) He advised me of my options , not only the cheapest but the better quality ... and continued to replace my sockets. I decided to have him do the fan /light while he was there. I am very happy with the choice , I am very glad that I called City Wide Service and I paid exactly what the electrician told me it would cost .. no extras, no added fees etc... Thanks to Willie , to City WIde Service for such a wonderful job and I even joined Angies list so that I could let them and others know that this is the company I will be using and recommending for electrical work in the future . GREAT JOB , GREAT COMPANY .
Description of Work: my electrical sockets were all replaced and I had a ceiling fan and light put in my living room .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from CITY WIDE SERVICES
Thank You for your comments and it is our pleasure and our goal to service our customers quickly and effeciently . We believe that happy customers are repeat customers , and we value your feedback and your callback ! We look forward to the opportunity to work with you again should the need arise .

    Contact information

    320 W.25th St., Norfolk, VA 23517

    http://www.citywideservicesva.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Plumbing,
    Heating and Air Conditioning,
    Drain Cleaning

    FAQ

    CITY WIDE SERVICES is currently rated 4.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    CITY WIDE SERVICES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, CITY WIDE SERVICES does not offer free project estimates.
    No, CITY WIDE SERVICES does not offer eco-friendly accreditations.
    No, CITY WIDE SERVICES does not offer a senior discount.
    Yes, CITY WIDE SERVICES offers emergency services.
    Yes, CITY WIDE SERVICES offers warranties.
    CITY WIDE SERVICES offers the following services: Same day as well as 24hr emergency service available. Our Electrical services include but are not limited to: Free estimates for Panel Replacements/upgrades, all lighting installation/replacements and repairs, meter base replacements, outlets & sockets repaired/installed, new fixtures & more. We also offer bucket truck services. Our Plumbing services include drain cleanings, water heater repairs/replacement & conversions, leaks and clogs. Sewer lines repaired and/or replaced and much more.
    HVAC

    Contact information

    320 W.25th St., Norfolk, VA 23517

    http://www.citywideservicesva.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day