Results-driven HVAC/R technician with 11 years of experience in installing, maintaining, and repairing commercial and residential heating and air conditioning systems. Proven track record of providing excellent customer service and ensuring timely and cost-effective solutions. Possess a strong background in HVAC/R, with certifications in EPA Universal, Type I, Type II, and Type III. Proficient in a variety of HVAC/R systems, including condenser units, heat pumps, electrical/gas furnaces, air handlers, mini splits, and ductwork. Skilled in diagnosing electrical and mechanical faults, cleaning, adjusting, and repairing systems, and performing home warranty services. Experienced in sales management and customer service, with a strong understanding of customer needs and the ability to provide solutions that meet those needs. Possess a strong work ethic and a commitment to delivering high-quality work.