I'm seriously looking for a new waste management company For my business. We've had too many problems. Not picking up the trash on time. The give bogus reasons why they can't pick up the trash and then charge you to come back put. I'm fed up with them.
Description of Work: My trash picked up weekly
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$275.5
david S.
10/2015
5.0
dumpster service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Eileen K.
08/2015
5.0
dumpster service
+ -1 more
unknown
Description of Work: they delivered a construction dumpster promptly and picked up as scheduled
Rating Category
Rating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James P.
05/2015
5.0
dumpster service
+ -1 more
unknown
Description of Work: Bay Disposal was awesome! They were on time and very flexible with my pick up time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
michelle W.
01/2015
5.0
dumpster service
+ -1 more
Nothing unexpected happened, because the customer reviews were so straight forward that I pretty much knew exactly what I was getting into.
Description of Work: For dumpster service I use Bay Disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
steven B.
07/2014
5.0
dumpster service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
larry H.
05/2014
5.0
dumpster service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
lewis F.
11/2013
5.0
dumpster service
+ -1 more
They tested the soil to test if the oil tank had leaked. They remove the tank and filled the hole with sand and dirt.
Description of Work: We had an abandoned oil tank removed from our front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Douglas B.
07/2013
5.0
dumpster service
+ -1 more
Dropped off the dumpster exactly where I wanted it. They also correctly advised me of the size required.
Description of Work: Drop off a dumpster.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Carrie T.
05/2013
5.0
dumpster service
+ -1 more
called and was quoted quickly, set up delivery, called when was ready for pick it. Very easy
Description of Work: delivered dumpster when they said would, put it right where I wanted it and picked it up with no problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Eric P.
02/2013
5.0
dumpster service
+ -1 more
I used 2 dumpsters through Bay Disposal Inc when I had a remodeling. They dropped the dumpster off and they picked it up and removed all of the materials that I needed to get rid off. They did a real great job with that. I would recommend them.
Description of Work: I used them for dumpster service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
theresa B.
02/2013
5.0
dumpster service
+ -1 more
It was great, they were here real quick. They were out the next day and put it exactly where we said.
Description of Work: Bay Disposal supplied us with a dumpster.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Roger Lee P.
10/2012
5.0
dumpster service
+ -1 more
They are very good at what they do. We don't shop them out so we don't know if they are competitive on price.
Description of Work: We use Bay Disposal every two weeks at our office. They do the roll back containers and commercial front loads.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel W.
07/2011
2.0
dumpster service
+ -1 more
This service is still in the process of being completed. I contacted Allison at Bay Disposal around 8:00am. I simply stated that we are moving into our new home and we must rip up the carpeting in 3 bedrooms and stairs (upstairs), as well as tearing up 2 floors of laminate and vinyl downstairs. She seemed like she had everything under control in ordering and setting up the dumpster to be delivered around 2:00pm which was when all of the paperwork between buyers and sellers would be complete.Around 4:00pm, there was no dumpster and I was getting angry because I had to take the carpet and padding from the driveway to the dumpster once it arrived, instead of straight to the dumpster. I called and eventually talked to Allison. She continuously was putting me on hold for about 30 seconds (total 6 minute phone call) to attempt to contact a driver, and eventually asked to call back. She called back about 5-10 minutes later and said that I would have to wait until the next morning to get it. I was obviously infuriated at this point. She ended up giving us $30 off the price which brought it down to $360 (for a 30 yard dumpster). And of course, they went right ahead and charged my credit card. I expressed how upset I was and she actually suggested that maybe I should go with another company if I was so upset. I would have, however it was so late in the day, I wouldn't have been able to contact anybody. She kept saying how it was her fault and that she's the one to blame. She was saying "I'm sorry" but it came off as insincere and sounded like she just wanted to get off the phone with me. I will continue updating until this work is completed. Update 7/24 Received the Dumpster the next day (7/23).
Description of Work: Attempting to rent a 30 yard Dumpster from Bay Disposal. Currently the order was not made and was forced to wait until the following morning for it to arrive, thus causing an incredible inconvenience for my friend and I who are ripping up carpet, padding, laminate and vinyl flooring.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
$360
Response from Bay Disposal Inc
The member is absolutely correct to say that the container was not delivered on the day promised and that it was my responsibility completely. It is standard procedure to deliver nextday, but I was trying to accomodate his request. What the member got incorrect was that I was insincere. After I advised of the new delivery date, the member indicated that he should have gone with a different company. I explained that I understood if he chose to do that. I did not recommend it. I tried every avenue available to me to try to rectify the situation. I made numerous calls but I was unsuccessful. This resulted in the hold time mentioned. I knew it would take a bit longer so I offered to call him back. We then contacted someone to come in on a Saturday to make this delivery since we do not offer this service on Saturdays in his area. The member is also correct that I offered a $30.00 credit which is significant due to the costs involved in this type of service. I do pride myself on my customer service skills and wish that the outcome could have been different. We hope that the end result of the member's experience will be much better. Allison McCormick
MARY G.
06/2011
5.0
dumpster service, hauling services
+ 0 more
Their prices are very reasonable. They were very responsive. I thought they would let us keep it for a week, but each time they let us keep it for two weeks. They were always extremely prompt. When they said the thing would there, it was there and when they said take it away, they took it away.
Description of Work: I used the services of Bay Disposal for dumpster service. I last used them two weeks ago.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Dumpster Service,
Hauling
FAQ
Bay Disposal Inc is currently rated 4.7 overall out of 5.
Monday: 6:30 AM - 5:30 AM
Tuesday: 6:30 AM - 5:30 PM
Wednesday: 6:30 AM - 5:30 PM
Thursday: 6:30 AM - 5:30 PM
Friday: 6:30 AM - 5:30 PM
Saturday: 6:30 AM - 12:00 PM
No, Bay Disposal Inc does not offer free project estimates.
No, Bay Disposal Inc does not offer eco-friendly accreditations.
No, Bay Disposal Inc does not offer a senior discount.
No, Bay Disposal Inc does not offer emergency services.
No, Bay Disposal Inc does not offer warranties.
Bay Disposal Inc offers the following services: Dumpster & hauling.