ADT Security Services

I have used this company for 4 years. When I moved into the home, it had an ADT system, so I opted to use their service. Just recently, I chose to not continue with their service as another company offered a better package of covering for fire and unwanted entry. I liked ADT as they are a secure, national company. Overall, I was pleased with the price and their telephone customer service.

They are a very professional operation. They are prompt when the system has problems and when an occasional mis-alarm occurs they are prompt in answering and solving the problem.

Brandon Walker was our service rep. He was very personable, responded to us quickly AND then came back and checked to see how everything worked!

We purchased this system about two years ago and have been using them every since. They do a nice job of explaining our systems if I have any questions. Their response time is very quick and I think their service is really good.

They installed our system originally. They have done a good job explaining the system to us and making us feel comfortable with it. If I burned food and set off our smoke detector, I made sure to call them right away, because they would have contacted us very quickly otherwise. We knew they were there for us.

I have had service for a while with ADT and really have no intentions on keeping them or hiring them again. They never offered any service checks or update my equipment. I am now in the process of finding someone new to take over my alarm care needs. I know I can find what I need somewhere else. I have already seen advertisements for more keypads and all at the same price I already pay.

I feel that they offer a very reliable serve. They did do a good job of explaining how my system works. I am really not sure of their response time, because there have never been any false alarms. We have been using them for the last three years now and I really like the service that they provide.

They do a great job keeping us up to date and informed. We bought the system from them and they installed it. We were doing some work in the house, which triggered our smoke alarm, and they were very quick to call us and see that all was well. We can contact them anytime and they are much better than our last home security providers were.

They have been wonderful. They transferred the service for us into our new home with no problems or complaints and it didn't cost me a penny. I have been using them for the last four to five years. We did have a false alarm and they called within a minute to check on us.

I have been using ADT for quite a while now. I used them at my old house and brought them along with me to the new one. I have never experienced any problems with them as a company at all. I feel the pricing is reasonable and the system has never defaulted or anything. I would say that they are worth it.

They do a good job of explaining everything to us. They have a very quick response time. They make us feel our home is secure and safe. We have been using this service for about 10 years now.

We had called around after our house had gotten broken into and they were the only company that would come out the very next day. They did a good job of installing our system and explaining how everything worked. I feel that they are very professional and they have an extremely fast response time. They even provided us with a key to arm or disarm our system. I really liked the offer we had got from them as our system was free when we signed a year contract with them; we had to pay a 99-dollar fee for just installation.

I have been pretty lucky to find such a great alarm company like ADT. I am not sure if it is just the name itself being placed on my property, but, no one has ever attempted messing around my house. I can see how they got to be such a huge company. I have never had any problems of any kind so paying such a small amount to ensure my safety is worth it in my book.

I really trust having this company watch over our home. They have always been very nice and friendly to us. They call us right away when the alarm goes off. I can't think of anything to complain about with this company they are just good that is the only way to put it.

These guys are very inexpensive, and their quality is the best. We had an accidental alarm, and they called within seconds. That made us feel really good about using this company. Their price is very reasonable.

I have not had any problems with these guys. They provided all of our security needs and made us feel a lot safer in our home. I have been using them for quite some time and they have been very friendly to us.

They were great. What I like most about them was that they had a wonderful customer service department. We had a problem once during a storm, and the system went down. They called and walked me through the process to get it back up. They responded very quickly anytime there was an alarm.

We were satisfied with their service and the alarm definitely worked. We know because we accidentally set it off. They did a good installation and explained how the system works. Its easy to forget everything they said. They dont mind if you call with questions. Very helpful. It gives us peace of mind. The service tech knew what he was doing.

We had been using ADT for over twelve years now and the one time we had a problem with our system they came out right away to fix it. They did a great job of explaining everything to us. There response time was very quick and the system made us feel secure here. The price of the service was included in our condo fees.

The installation was done in only two hours, and the technician answered all of our questions, so we could understand. We know the system works, because we came home one night and the police were there. Someone had jimmied our front door open. Nothing was taken, so the alarm must have scared him away. We are glad we had the system installed.

They had a very good service. The problem I had with them was after my wife passed away, I didn t see the need for it anymore. I wanted to cancel their service and they told me it would cost me $376 to cancel it. I used them for 6 years and then they treated me like that.

I have been using ADT s alarm services for a while now and have only experienced one upset. Once in the past, the alarm was activating itself so I had to call and complain. They sent someone right out who was able to fix it right on the spot. They do not provide me with any extra services like maintenance checks, but, I really do not see the point anyway. I am very satisfied and have no plans on leaving them.

I was so pleased with the people over at ADT for the previous three years that when I moved to my new home two years ago, I had them come too. I have never experienced any troubles what so ever with the company itself or the alarm. I will hopefully have their alarm system around for the duration of my home.

They installed our system and explained how it works very well. The installer was very nice and knowledgeable. Brinks have a very fast response time when the alarm goes off. They call within seconds and then send a police officer out. I feel very secure with their service.

ADT has been doing there job wonderfully. The system has never triggered accidentally or purposely. I have been quite satisfied. I feel much protected and I do not doubt for a minute that they would make me feel otherwise. I trust in them as a company and feel secure enough to say that they would not disappoint me. I pay them monthly to keep the service and I also think that is reasonable as well.