CHANTILLY PLUMBING & REMODELING INC

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It was a local company. We had no problem. The company was really very professional. They were a smart company. Worth was the owner of the company. He was the one who actually came an installed the unit. He did a great job. He cleaned up afterwards. He answered all my questions prior to us hiring him. About a month after he installed it, there was a leak, which we had noticed. It was a small leak so it took a while for us to notice. It was not anything on his part. It was our part of bridge, any fracturing. He came and repaired it right away. We haven't had a problem since. He was very good on the price. He was probably the best of the three prices that I got. Quality: Definitely, it is good. I would absolutely use them in the future.

Ron is a top notch professional, and I appreciated dealling with him on many projects. His price is fair, but on some projects it could be higher than competition because he charges a flat fee for the job, not a variable fee per hour -- but the price was not my only criteria. I appreciated his honesty and straighforwardness and he would never sell you something that you don't need. He is conservative in his ways and generally does not like challenge or creative approach -- despite being very capable!! It took a lot of encouraging on my part to persuade him to install an unusually configured toilet and somewhat quirky modern rain pipe for the lavatory -- the end result was superb and withstood the test time. All of his work was of high quality and use of best materials. He never had to come back and fix his own work He is a very nice guy, quite pleasant in conversation and has good manners. He is respective of your home. I have an issue with his responsiveness though. It takes him days to call you back and if he does not hear back from you he wouldn't follow up...as if he just does not want your business...During my last project I was disappointed with his sluggish response, and after some misunderstanding and him not showing up per agreed scheduled (me wasting a day off work)...I had to search for another plumber in the midst of things because the work had to be done. I would have no issues if he simply told me that the project was not in his interest or he does not have time at this moment. I regret I cannot give Ron a perfect score as he is one of the best contractors I've ever worked with and I wish he valued my loyalty a bit more. I would recommend him though -- just keep in mind you need to be proactive in keeping in touch with him and getting clear commitment from him -- otherwise he could be unreliable.

project went well

Ron and Chris were professional and reliable. Haven't had any issues with the items they repaired. I'd definitely use them again.

I'm very pleased by their service - Ron and Chris were professional and knowledgeable. They gave me a flat rate quote over the phone and even though the install was a little more difficult than we expected, they didn't change the rate. I would use them again.

I am very satisfied with the work that Chantilly Plumbing did when installing my new hot water heater. They returned my call within a very short period of time and set up an appt for the same day. They called when they were on the way and showed up exactly when they said they would. Both gentlemen were very polite and professional. They worked swiftly to complete the job in a timely manner and answered any questions that I had. Their price was very fair and I was even able to use a $50.00 coupon from their website. I would definitely use them again and already told friends about their wonderful service.

After receiving an exhorbitant estimate from another well known Plumbing company and a few others from referals, we decided to go with Chantilly Plumbing and Remodeling. They gave us an estimate over the phone, which I was skeptical about, but hopeful. Ron and his assistant arrived later than we had discussed, but explained that a previous job required a little extra attention. They were ready to work and began immediately. To my surprise they were installing the new water heater before I even knew that the old one was removed. They were quick, efficient and professional. They had the job completed in much less time than expected. They cleaned up after themselves so well that if it weren't for the shiney new water heater it would be impossible to tell that work had been done. Ron even directed us to the company website so that we could take advantage of the on-line coupon that was available. Outstanding job all around, highly recommended

They were professional, efficient and pleasant to interact with. They quickly found the problem and solved it. It was a great experience overall.

Arrived on time for estimate. Discussed options (tank vs. tankless, gas vs. electric) Agreed on a job. Did job promptly as promised. Cleaned up afterward. Couldn't have been easier for me. Well done.

The visit went very well. Chantilly Plumbing examined the heater and determined pretty quickly that it was rusted out from the bottom. They called their office and got an estimate for replacing the heater with the same type. They did exactly what I asked them to and went to some effort to track down a high efficiency water heater like our original one. They dismantled the old heater and, after the owner arrived with the new heater, installed and tested it. We had a new water heater within less than two hours. Chris and Randall were polite, efficient, and cleaned up after they finished working.

I wasn't present when the work was performed but my mother loved them from start to finish.

This was s great experience, we put off doing this work for the past year because we thought it would be an ordeal. Chantilly made this quick work, arriving on-time and getting the job done in one day, including cleanup! I am a bit of a "do it yourself" person, and even though this was too big a job for me, they took care in showing me exactly what was wrong with the existing system, and found a much faster way of correcting it then I had envisioned.

It went very well. We would highly recommend them. They were reasonably priced and prompt service.

The work went quickly and smoothly. The commode had a very slow drip, drip from the inside. I called and they were out within the day to make a minor adjustment. We are completely satisfied with the work performed.

Their workmanship is excellent. They are dependable, efficient and friendly and clean up when they complete the job. They show respect for my home and listen carefully to what I wish to get accomplished. I also like their flat rate pricing because I know what the job will cost before it is started.