SILVA'S HEAT & AIR

Title: Silva's Heat and Air: The Heroes We Needed! Review: I cannot express my gratitude enough for the exceptional service provided by Silva's Heat and Air. After months of enduring the scorching heat and dealing with incompetent competitors, Silva's Heat and Air swooped in like superheroes and fixed our air conditioning problem within minutes. They truly saved the day! We had been struggling with our malfunctioning air conditioning system for what felt like an eternity. Countless companies came and went, each claiming they could resolve the issue, but none of them delivered. We were left frustrated, sweaty, and desperate for relief. With a wife, a toddler, and an infant, the situation was nothing short of unbearable. Enter Silva's Heat and Air. From the moment they arrived, their professionalism and expertise were evident. Their technicians were punctual, courteous, and genuinely empathetic to our situation. They understood our urgency and wasted no time in diagnosing the problem. To our astonishment, Silva's Heat and Air had our air conditioning up and running within minutes. It was like magic! Their technicians skillfully identified the root cause of the issue and swiftly implemented the necessary repairs. The way they efficiently tackled the problem was nothing short of impressive. What truly sets Silva's Heat and Air apart from the competition is their commitment to customer satisfaction. Unlike the other companies we dealt with, Silva's Heat and Air didn't try to squeeze every penny out of us. They were transparent in their pricing, explaining each step and cost involved. Their honesty and integrity were refreshing. During our months without air conditioning, we resorted to using leaf blowers to alleviate some of the discomfort. It was a makeshift solution that hardly provided relief. Silva's Heat and Air not only restored our cooling system but also restored our faith in the industry. Their exceptional service and genuine care for their customers have won them our loyalty for life. If you're facing any heating or cooling issues, don't waste your time with the competition. Silva's Heat and Air is the only name you need to remember. They are reliable, efficient, and truly understand the importance of customer satisfaction. Trust me, you won't be disappointed!

This was one of the best experiences I've had when it comes to service for my home. I came home from an out of town trip to a house that had the AC running, but the temperature was going up. It was 930pm and getting hotter and we randomly found Silva's Heat and Air on Angies list. I called them, expecting not to hear back until after Memorial Day weekend. But surprisingly, Bob came over anyways that same night. He asked a ton of questions and I appreciated that because it felt like he wasn't rushing me, but really wanted to help. That was customer service of the highest degree. He discovered our AC coil was frozen over and needed to be thawed. He not only explained why that happened, but intricately went through detailed specifications as to why my home would need specific work. All this happened at 11pm at night. He charged me $75 and I was shocked again because with this level of service, I expected more. He even told me he was considering not charging me at all. I gave him a small tip just to show my appreciation of going above and beyond the call of duty. If you need someone reliable, dependable, great customer service, professionalism, and all of that for an overall fair price, look no further than Silva's Heat and Air. They will not dissappont!

These guys are ROCK STARS! They came on a weekend night to diagnosis my gas furnace’s malfunction. After changing a blown transformer, they determined that the main circuit board was also blown. After getting a replacement board they found that the thermostat was also bad. Turned out the house may have suffered a lightning strike (eek). After fixing the system, the bill for all this work was only $649, which was a great savings over the cost of replacing the system. To top it off they are very friendly.

This company is amazing. It's rare that you find someone who is honest, and cares anymore. I have a very long story as to why I found Mr. Silva and his assistant so incredible. I will keep it short for you. My family and I just bought a house. There were a few things wrong during the inspection that were "supposed" to have been fixed. Turns out nothing was fixed. We moved into a house that did not have a working HVAC unit. We were "supposed" to have a home warranty as well. That didn't go into affect until a week later. Meanwhile it's 85 on the first floor and who knows how hot upstairs. I decided to take matters into my own hands and contacted Mr. Silva on Friday night. He reached out to me with in 20 minutes of my request. He was extremely responsive. He asked lots and lots of questions. He even offered to come by that very same night to see if he could fix it then. That shocked me. I mean what company do you know that offers to come out right then and there without any question?! His emergency fee was less than $100. Every HVAC place we have used previously charged well over that. He came by the next morning around 7:30 am to check it out. It seemed to be working fine. It was cool in the home. The thermostat read what I had set it on the night before. He told me if there were any changes to let him know. Well as the day went on it just kept getting hotter and hotter in the home. We were moving in that day so you can imagine just how hot we really were. I contacted him, that afternoon. He had gone out of town on Sunday. However, he was there first thing Monday morning. He did some diagnosing, and figured out the problem after an hour or so of testing. He didn't have the part with him, but it was in stock. Being that this was later in the afternoon he would have to wait until Tuesday to pick up the part. He was there first thing Tuesday morning. He and his assistant worked like crazy to get my unit up and running. Guess What! They did! Not only that, he fixed a couple other issues with the unit, thoroughly cleaned it, cleaned up the attic where the previous person had just thrown trash all over the place, and he even tried to help me fix my broken refrigerator. He couldn't, but he tried. Which says a lot about his character. His price wasn't astronomical either. I thought it was a great price for all the work he did for me. He restored my faith in humanity again. He treats you like you were his daughter, sister, brother, mother, father, etc... He will make sure the job is done, and done right. He doesn't cut corners. He is the real deal, and has a customer for life with me. Trust me when I tell you that you will not be disappointed. If you were thinking about switching your HVAC company give this guy a shot. I am sure you will not be disappointed.

Excellent...the Bob the owner handled my job personally and provided outstanding customer service and quality workmanship. I would recommend his 1000%.

unknown

Went well. Only took about 20 minutes to troubleshoot and repair.