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Lowe's

Carpet Sales and Installation, Doors, Hardware & Home Improvement Stores,


Services we offer

Appliances, cooling, electrical, flooring, doors, windows, kitchen, outdoor & plumbing.

Reviews

3.937 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
8%
3
8%
2
14%
1
14%


Rating CategoryRating out of 5
quality
4.3
value
4.4
professionalism
4.1
responsiveness
4.0
punctuality
4.1
Showing 26-37 of 37 reviews

Blaine B.
01/2016
5.0
buying services
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Veronica B.
07/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Lowe's installed a glass storm door for my front door. It took about a week from purchase for the installer to come out and check the measurements for the installation ( he did this while I was still at work). He informed me that my door bell had to be relocated. This lead me to having to purchase a wireless door bell and get my cousin's husband to disconnect the electricity from the original doorbell. It was nearly another week after the measurements were taken before the door was installed. When I got home he and another employee were already there, before the scheduled time, installing the door. Overall, I am satisfied with the work performed but would have liked to be informed that they were running ahead of schedule.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Mrs. L.
01/2015
2.0
carpet installation, home improvement stores
  + 0 more
unknown
Description of Work: We went to Lowes to purchase a ground tester for our electrical outlets (as we were having electrical work done in our home). When we went to check out, there were 2 women talking in front of the registers. Neither of them acknowledged us, or that we were looking for an open register. I heard one of them say we have to open the register. We went into that lane. The cashier was the "Lead Cashier." My husband said something to ME about her being there leader. She proceeded to engage him in an argument. My husband is 6'5" and 300 lbs. He is a huge teddy bear, but can be intimidating. She was not at all phased. As he would make a nasty comment about her work ethic, she would defiantly come back with a nasty comment to him. I was SO offended. I immediately left and called corporate. We have not been back since. It isn't worth the stress to me. I'll use Home Depot all day.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0


Melissa G.
06/2014
5.0
carpet installation, window treatments
  + 0 more
Good service
Description of Work: Bought blinds

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro
$100

deborah V.
12/2010
2.0
flooring contractor, doors
  + 0 more
it went fine
Description of Work: It went fine

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0


STEW R.
05/2006
5.0
countertops, flooring contractor, home remodeling
  + 1 more
This is the first time we had hired Lowe's for such a large job, and we were unsure of their abilities at that point. They have since, proven they are fully capable of doing a professional job, as well as keeping the price down. The crew was prompt, well behaved and completed the project in less than two weeks. The kitchen looks great, and we also have more storage space.
Description of Work: Lowe's remodeled our entire kitchen. They replaced the counter tops, cabinets, flooring, and put in a new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

SHIRLEY F.
05/2006
1.0
garage doors
  + -1 more
I bought the door from Lowes. They had a contractor come out to install it. They did an awful job and there were gaps in the door jam. The top section fell off the track and was hanging on by the hinges. I called Lowes, and the manager came out to look at their job. He told me they would not be using that contractor again. They haven't remedied the problem, so that didn't help me.
Description of Work: I had them install a garage door for me.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$850

Steven G.
05/2006
5.0
doors
  + -1 more
These guys were helpful when we were trying to decide which doors to go with. We decided on one style, and they came out the very next morning to do the installation. It only took them a couple of hours and they had both of the doors in.
Description of Work: They installed 2 storm doors on the front of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

05/2006
5.0
carpet installation, home improvement stores
  + 0 more
The installers were skilled and worked really fast. They showed up ready to get the job done. I can t see any seams or tacks at all. They were friendly and the corners and edges fit great. I ll use them again in the future.
Description of Work: They installed three rooms of new carpeting. They removed and hauled away the old carpet and pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

BARBARA C.
05/2006
4.0
doors
  + -1 more
We bought patio doors at Lowes and they scheduled a time to come out and install them. The installers were on time and professional. I was very happy with the quality of both the doors and the work done. The installers had to return for a service call because of a scratched door and did so very promptly.
Description of Work: They removed and replaced our patio doors for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

bryan B.
05/2006
5.0
carpet installation
  + -1 more
We were very happy with this company and the best part of the job was seeing the stairs when they were done. That was a hard job and they got it done perfectly. The price I paid was personal and if anyone wants a price they should call Lowes because every job is different.
Description of Work: They installed carpeting on my stair well and in our master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
5.0
doors
  + -1 more
Mr. Faulk was the one that installed my door for me. Lowes sub-contracted him to do the work for me. I really liked that he was able to set up an appointment quickly and he also showed up on time. He did a good job on my door. Lowes even delivered the door to my house and made sure all the materials that he needed was on hand. I feel that Mr. Faulk did a nice job and he is good to work with.
Description of Work: They installed a door on the front of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800
    • 1
    • 2(current)

Contact information

300 Chatham Dr, Newport News, VA 23602


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 10:00 AM
Tuesday:
6:00 AM - 10:00 AM
Wednesday:
6:00 AM - 10:00 AM
Thursday:
6:00 AM - 10:00 AM
Friday:
6:00 AM - 10:00 AM
Saturday:
6:00 AM - 10:00 AM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Doors,
Hardware & Home Improvement Stores,
Plumbing,
Flooring Sales and Installation,
Countertops and Backsplashes,
Kitchen and Bath Remodeling,
Appliance Sales and Installation,
Windows,
Siding,
Ceramic Tile,
Window Treatments

FAQ

Lowe's is currently rated 3.9 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 6:00 AM - 10:00 AM

Tuesday: 6:00 AM - 10:00 AM

Wednesday: 6:00 AM - 10:00 AM

Thursday: 6:00 AM - 10:00 AM

Friday: 6:00 AM - 10:00 AM

Saturday: 6:00 AM - 10:00 AM

No, Lowe's does not offer free project estimates.
No, Lowe's does not offer eco-friendly accreditations.
No, Lowe's does not offer a senior discount.
No, Lowe's does not offer emergency services.
No, Lowe's does not offer warranties.
Lowe's offers the following services: Appliances, cooling, electrical, flooring, doors, windows, kitchen, outdoor & plumbing.

Contact information

300 Chatham Dr, Newport News, VA 23602


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 10:00 AM
Tuesday:
6:00 AM - 10:00 AM
Wednesday:
6:00 AM - 10:00 AM
Thursday:
6:00 AM - 10:00 AM
Friday:
6:00 AM - 10:00 AM
Saturday:
6:00 AM - 10:00 AM