Hampton Roads Water Services

It went great. Jason is extremely competent and very professional. I would recommend this company to my friends and family!

Words cannot begin to express my gratitude towards Jason Cornett and Hampton Roads Water Services (and of course, Angi, for helping me find Jason). To say that Jason was amazing would be a complete understatement! Just a little background. . . my water heater died back in August. Thinking I could save a buck, I enlisted my then-boyfriend’s father to do the job of replacing it. So I picked out a unit from Home Depot and VOILA! Good-bye, Electric Kettle and Bucket! Hello, Hot Water! Come January, it was 52 degrees in my house. I called my HVAC guy and as it turns out, my 40-year-old condo utilized a specific type of water heater (an Apollo) that not only heats up my water but my home as well. Frustrated, frozen and all the while going through a breakup, I was also dealing with other companies who were only interested in making money. There was even one who inflated their price then gave me a “discount” but the moment I started asking questions, they stopped responding to me altogether. I wish I could put their name down on here, but I will be leaving a review on their site because what they did was wrong. But I digress. Dejected and not sure where to go from there (since I wasted an entire week dealing with that last company), I thought I would give Angi a shot. It was the best decision ever! Jason was one of the firsts to message me and his quote was one of the lowest, but what really got me was his patience. After my previous experiences, I admit, anxiety got the best of me and caused me to fire off question after question, but Jason was a trooper. He answered most, if not all, of my questions and put my mind at ease. He even came over the next day (Friday) to assess the situation. What I absolutely adored about Jason was that he attempted to give me alternatives. That spoke to me as far as the type of person I was dealing with, someone who was genuinely looking out for my best interest and not just looking to make a profit. He even asked to speak with my HVAC guy to see if that alternative could work. Together, they decided that an Apollo water heater was the best option for me. Without hesitation, Jason put me on the schedule for the following Tuesday. Tuesday came and Jason and his helper Greg were on time, extremely friendly and efficient and complete masters of their craft. The water heater is located in the attic space above my walk-in closet so it’s not in the greatest of locations, but this Dynamic Duo got it done and they got it done quickly. Within an hour and a half, I had BOTH hot water AND heat! It was simply AMAZING! I was without heat for three months, confined to my bedroom with a space heater for the third month with an ex-boyfriend who has yet to move out. . . a complete mess! Thanks to Jason, Greg, HRWS and Angi, one of my biggest problems has been lifted and I am forever grateful! You have me as a customer for life. If you are thinking about going with HRWS, just stop already and give them a call. . . you won’t regret it. . . and ask for Jason. 😊 P.S. — Jason even texted me later that night to make sure everything was still up and running. Talk about amazing customer service! I could NOT be any happier!

Came out and fixed our hot water heater very efficiently and will definitely use again

Jason went above and beyond for me. I highly recommend his services and will absolutely use him again for any plumbing needs I have in the future.

Jason gave me a price right away on the first phone call without needing a visit. I sent pictures with model # and serial number just to make sure we were on the same page. He came by the next morning and installed the new water heater. His price was very reasonable compared to the other 12 plumbers I got a price from. There were no surprises and he was pleasure to work with.

Excellent experience. Jason C. first tested our water quality, checked old water heater and made recommendations for replacement (which I knew needed to happen.) Once I made the decision to go forward, Jason had the new equipment at the house on time as scheduled. He and his crew replaced everything in just a few hours. Perfect! 10/10 recommend!

Great! Jason installed a water heater in the closet in my mother-in-law suite

Jason came with 22 years of plumbing experience. He identified a problem others could not solve and provided solutions at a reasonable price. I would call him again for any plumbing needs.

Very fast did a great job went above and beyond. He was a colts fan so that was a +

It was completely quickly. Very satisfied

Jason did a great job! He’s very knowledgeable and efficient. He also goes above the call of duty. I will be calling him for all my plumbing needs.

Jason was great! Arrived on time and installation was performed quickly. Very friendly -answered all my questions.

Exceptional - very responsive, friendly and knowlwdgwable.

Jason was very professional and unlike a lot of folks today worked very hard in a very warm (hot) environment to get the job done in a timely manner. Would gladly recommend Jason and Hampton Roads Water Services to everyone. Best of all his prices were very fair.

Job was handled as planned. No issues.

Awesome actually coverted in the garage now.great person went over everything with me .worked with my schedule .explained everything to me very happy.

Jason was incredibly proactive and professional the entire time! From reaching out to Q/A'ing the install, it was so quick and well done I would've thought mine going out was just a bad dream if it weren't for the receipt. His pricing was incredibly fair and his customer service was on point. He was also very patient and didn't mind when I asked out of curiosity to watch and ask questions about the process. Despite my 1000 questions, I'm fairly certain he did the entire removal, install, and pack up, all within 90 mins. I HIGHLY recommend utilizing Jason's services in any matter regarding plumbing. :)

Jason provides amazing, reliable service!

Went well, professional and quick. Would hire again

Great very impressed with quality and quickness of the job

We all deal with unexpected issues in our everyday lives' and in this day and age with peoples behavior in general its hard to maintain a hold of faith in humanity. A few words come to mind in describing Jason ( a master plumber) from HRWS- Kindness, Honesty, and Pride. Thank you Jason. The Whitley's highly recommend this gentleman, you will be in good hands.

The job went great. Did a couple of things for free outside of main job. Overall very satisfied.

Got a phone call and quote right away, the service was fast. They had it done the very next day , they were professional and the workmanship is what you would expect from a certified company. Thank you very much, I would recommend this company and do business again in the future.

They came the same day I called and within the time frame they promised. They were polite and personable. Most importantly they did a great job replacing two bathroom faucets! I would definitely recommend them!

Jason Cornett was kind enough to come and unclog my toilet for a greatly reduced price. He was quick, understanding, and kind. He did a very nice thing for me and my mother. I can't say thanks enough for what he did