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GRANITE COUNTERTOP EXPERTS LLC

Marble and Granite, Countertops and Backsplashes, Hardware & Home Improvement Stores,

Business highlights

20 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
4.4
professionalism
4.2
responsiveness
4.2
punctuality
4.8
Showing 1-5 of 5 reviews

Bob B.
09/2022
1.0
countertops, marble & granite
  + 0 more
H had to build my wall out 3/4 to 1” to fort countertop, all seems were bad, w/o our knowledge crewed my refrigerator panel to adjacent cabinet to close a 1/4 gap in back that narrowed to front(which caused the panel to shift and wouldn’t allow the fridge to slide back in), sink is slightly crooked and doesn’t have same reveal all the way around. Stated he would give money back if not happy, but was told to take him to court. Blames the mismeasurement on fact that we took the upper backsplash and drywall down above counter, which bottom row of backsplash was removed when he measured. He also stated that one of the slabs that we paid for cracked and broke during fabrication.
Description of Work: Quartz countertop

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$5,800

Ellis S.
04/2019
5.0
marble & granite
  + -1 more
Most companies were reluctant to do the work. But Ken Lago, of Granite Countertop Experts, agreed to take it on. He's an "old school" Danish craftsman and replaced both sinks without having to remove countertop. He also installed wooden supports on either side of both sinks to ensure they were properly supported (whereas previous installer had only sealed the sinks against the underside of the granite with glue). He did a wonderful job, taking 2 hrs and was meticulous in his work. It was well worth the very modest $450 charge to have such quality work done on our house. I'd hire him again without reservation.
Description of Work: I have a granite countertop with 2 sinks in the main bedroom bath area. One sink cracked clean through, so I wanted to hire someone to remove and replace both sinks, just in case the second sink had developed any defects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy H.
06/2017
5.0
countertops, marble & granite
  + 0 more
He did a wonderful job. He came when he said he would, was prompt, did the entire job of tearing off old and installing new in one day. The workmanship looks perfect and I'm delighted with the job he did.
Description of Work: Ken Lago replaced my countertop and backsplash with quartz countertop and subway tile on the backsplash.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Walter S.
04/2016
5.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: They repaired a section of granite that had come dislodged, sealed the countertops, and caulked all of the seams. Decent price, high quality work, provided good advice....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Caryl J.
03/2014
5.0
marble & granite
  + -1 more
Excellent service. Owners were extremely helpful to assist us to make our selection. The results are outstanding. We have received numerous compliments on the stone selection and the overall design concept. We have recommended them to both friends and family.
Description of Work: fabricate and install custom granite countertops and fireplace surround

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    5875B Jefferson Ave, Newport News, VA 23605


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 AM
    Thursday:
    7:30 AM - 5:30 AM
    Friday:
    7:30 AM - 5:30 AM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Countertops and Backsplashes,
    Hardware & Home Improvement Stores,
    Kitchen and Bath Remodeling,
    Fireplaces

    FAQ

    GRANITE COUNTERTOP EXPERTS LLC is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:30 PM

    Tuesday: 7:30 AM - 5:30 PM

    Wednesday: 7:30 AM - 5:30 AM

    Thursday: 7:30 AM - 5:30 AM

    Friday: 7:30 AM - 5:30 AM

    Saturday: 8:00 AM - 5:00 PM

    GRANITE COUNTERTOP EXPERTS LLC accepts the following forms of payment: Check
    Yes, GRANITE COUNTERTOP EXPERTS LLC offers free project estimates.
    Yes, GRANITE COUNTERTOP EXPERTS LLC offers eco-friendly accreditations.
    No, GRANITE COUNTERTOP EXPERTS LLC does not offer a senior discount.
    Yes, GRANITE COUNTERTOP EXPERTS LLC offers emergency services.
    Yes, GRANITE COUNTERTOP EXPERTS LLC offers warranties.

    Contact information

    5875B Jefferson Ave, Newport News, VA 23605


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 AM
    Thursday:
    7:30 AM - 5:30 AM
    Friday:
    7:30 AM - 5:30 AM
    Saturday:
    8:00 AM - 5:00 PM