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Furniture Magicians

Furniture Refinishing and Repair, Antiques, Finished Carpentry and Woodworking,

About us

Furniture Magicians love to repair and restore furniture. Caning and custom mosaic design are Furniture Magicians specialty fields. We save you money by refinishing your kitchen cabinets, grandmother's old oak headboard and more. Please call 757-874-2858 to schedule an appointment.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Chair repair, Chair gluing, Spring installation, Table leg repairs, Table stabilizing, Recliner mechanism installation, Replace recliner handles, Strip and refinish antique furniture, Veneer repair, Replace hardware, Touch-up nicks and scratches, Mock refinish table, Mock refinish desk tops, Assemble schranks, Polish conference room tables, Polish dining room tables

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
5%
3
5%
2
5%
1
14%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-21 of 21 reviews

Marcia P.
06/2019
1.0
furniture repair
  + -1 more
Same as other reviewers on this site; I have left numerous voice messages and also contacted them through their website. I received an automated e-mail thanking me for contacting them and saying they would be in touch shortly and then they never responded. Very, very disappointed. I will call the cabinet maker who referred me and make sure he knows not to refer anyone else to them.
Description of Work: Needed some custom cabinets refinished

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Mary H.
04/2017
5.0
furniture repair
  + -1 more
Susan Price and her staff did an admirable job. Even though it involved more work than she originally estimated, the price quoted did not increase.
Description of Work: We had a reproduction chair with a lattice back that had broken completely off the chair as well as breaks in the lattice itself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Paul R.
02/2017
1.0
furniture repair
  + -1 more
It didn't ... see prior comment
Description of Work: needed upholstery repair for my grandmother. Could not even get the courtesy of a phone call back after two messages left

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Mary H.
09/2016
5.0
furniture repair
  + -1 more
Very well. The repairs were good and the price was reasonable. Susan Price is very pleasant to work with.
Description of Work: Broken reproduction chair. Open work on back of chair was badly broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Erin C.
09/2016
1.0
furniture repair
  + -1 more
After leaving an email and message -they never responded. The wirk will mot be done ny them.
Description of Work: Dresser and night stand surface refinishing

Rating CategoryRating out of 5
responsiveness
1.0


John K.
06/2016
3.0
furniture repair
  + -1 more
It was okay. I just didn't think that the finish that they used matched the rest of the chair. It just kind of stood out. It's the wrong color. It wasn't horrible but it wasn't great. I think that the price was fine. I would probably not use them in the future.
Description of Work: We had some dining room chairs repaired.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$130

Howard G.
02/2016
5.0
antiques, furniture repair
  + 0 more
The service was great. Susan and Bill are definitely experts in their field.
Description of Work: Repaired antique rocking chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Furniture Magicians
Thank you Mr. [Member Name Removed]. I hope your family will continue to use the rocker for the next generation. It is wonderful piece of Americana.

Dan W.
01/2016
5.0
furniture repair
  + -1 more
/
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Furniture Magicians
Hi Mr. [Member Name Removed], Thank you for the review on Angie's list. Have a great day. Susan Price

Timothy V.
02/2015
5.0
furniture repair
  + -1 more
It's taking a long time but it's kind of mutual, we've been in contact weekly basis. The price is good. They had our estimate for that furniture and it was a lot more than that. They're pleasant people to work with.
Description of Work: They're painting our furniture. It's more than just refinishing it. She's doing the work and supposed to bring the furniture back tomorrow. We haven't seen it yet.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Kenneth K.
02/2015
5.0
furniture repair
  + -1 more
Great, cheerful, knowledgable, on time pu and del.
Description of Work: Refinish a chair and a small table

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeri J.
10/2014
5.0
furniture repair
  + -1 more
unknown
Description of Work: Technician replaced a spring clamp on my sofa. Work done in home. Technician extremely skilled and careful with the sofa. Very punctual and polite. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Furniture Magicians
Thank you for taking the time to review Furniture Magicians. Your business is greatly appreciated. Susan Price

Barbara B.
10/2014
5.0
furniture repair
  + -1 more
unknown
Description of Work: Repaired a broken spring in a recliner. Done quickly in my home for a more than reasonable cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Furniture Magicians
Thank you for your review. It was a pleasure meeting you. Have a great day. Susan Price

Linwood M.
08/2014
5.0
furniture repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James C.
05/2014
4.0
furniture repair
  + -1 more
290.00
Description of Work: Refinished an all wooden chair and an all wooden foot stool. The stool is also suitable for sitting. Replaced the caning on the seat of the stool. The stool was resubmitted for improving the quality the caning work. There were gaps between the caning ropes, and the gaps were unacceptable. When I returned the stool for rework I provided a chair that had the same caning design to illustrate the quality that is achievable. I was told that the work on the chair was done with a machine. After leaving the stool and chair I provided by e-mail literature from the furniture company that made the chair. It reported that the caning was done by hand. I accepted the rework though it was not quite as good as the work done on the chair. I think the worker had very little previous experience.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$290

Response from Furniture Magicians
The repairs to the stool was actually a process called rushing. Wood fiber rushing is used to wrap the void using a figure 8 pattern. Initially the rope is very tightly wrapped and will loosen/release a little with use and age. You can only squeeze a certain amount of rope into the space without having the rope bunch on top of itself. Once you reach this point, you are finished. Some restorers add cardboard between the layers to fill any voids. For more information please contact me, Susan Price at 757-874-2858.

Joanne C.
04/2014
2.0
woodworking
  + -1 more
I contacted them thru email. Then I rec'd an email saying thank you for contacting us we will get back to you soon. And they never did. No call, no follow up email, nothing.
Description of Work: Nothing

Rating CategoryRating out of 5
responsiveness
3.0


Response from Furniture Magicians
I am so sorry I failed to respond to your e-mail. Please let me know if you need another service and Furniture Magicians will offer you a 10% discount on the service performed. Susan Price

janice O.
04/2014
5.0
furniture repair
  + -1 more
My experience went well. I ended up not using this company, however, his opinion was very professional and knowledgeable.
Description of Work: He gave me an estimate for furniture repair and refinishing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David K.
01/2014
5.0
furniture repair
  + -1 more
Excellent workmanship and a reasonable price. Susan was pleasant to deal with, appeared very knowledgable and seems to enjoy her work.
Description of Work: Fixed a broken leg on an antique dining room chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Douglas A.
01/2014
5.0
furniture repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Alkesh P.
12/2013
5.0
furniture repair
  + -1 more
Workmanship was excellent, very reliable, and thoroughly professional. Previous work done by Furniture Magician was of equally high quality. I would use them for all my future work.
Description of Work: Refurnished teak wood dinning table.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Barbara G.
11/2013
5.0
furniture repair
  + -1 more
Meeting Susan was a completely enjoyable experience. Her personality and knowledge were true to her web site - she obviously loves doing what she does. She was very accommodating with the meeting schedule and took her time explaining to me the work that would be done to repair and refinish my furniture. I have just recently retired and we are in transition with our new income, and our furniture is in storage, so we decided not to have the furniture repaired at this time. But I wanted to write this review to share the positive experience I had with Furniture Magicians. Also, my husband will probably refinish the drop leaf table and Susan provided lots of helpful hints for a DIY job. I am still contacting her with pictures and requests for quotes on other furniture that I want to have repaired and Furniture Magicians will definitely be my go-to company.
Description of Work: Provided estimate to repair 2 broken dining room chairs, and to refinish a drop leaf table. All items are over 50 years old.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack G.
10/2011
5.0
furniture repair
  + -1 more
I located Furniture Magicians through Angie's List and contacted them. I could tell from telephone conversations that they wrre very professional and understood exactly what was wrong with the chair. I sent them photos of the chairs and the broken spring connections. They assured me that they could fix it at my home. They came and worked on the chair for a couple of hours, doing an excellent repair job at a very reasonable cost.
Description of Work: We had multiple broken springs under the seat of a five year old large barca lounger chair. The manufacturer had gone out of business. A new company was using the brand name but had no role in making the original chair and didn't know if they had the parts needed to fix it. The new company asked me to sent photos of the underside and the broken parts. If they had parts that would work, they still couldn't fix it. At best, they could send me parts that might be used to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Furniture Magicians
Thank you. It was a pleasure to work with the members family. The member even shared a recipe with me.

    Contact information

    4 Quail Pl, Newport News, VA 23608

    http://www.furnituremagicians.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Antiques,
    Finished Carpentry and Woodworking,
    Cabinet Refacing and Refinishing

    FAQ

    Furniture Magicians is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: 8:00 AM - 1:00 PM

    Furniture Magicians accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Furniture Magicians does not offer free project estimates.
    Yes, Furniture Magicians offers eco-friendly accreditations.
    No, Furniture Magicians does not offer a senior discount.
    Yes, Furniture Magicians offers emergency services.
    Yes, Furniture Magicians offers warranties.
    Furniture Magicians offers the following services: Chair repair, Chair gluing, Spring installation, Table leg repairs, Table stabilizing, Recliner mechanism installation, Replace recliner handles, Strip and refinish antique furniture, Veneer repair, Replace hardware, Touch-up nicks and scratches, Mock refinish table, Mock refinish desk tops, Assemble schranks, Polish conference room tables, Polish dining room tables

    Contact information

    4 Quail Pl, Newport News, VA 23608

    http://www.furnituremagicians.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    8:00 AM - 1:00 PM