Dr. Vinyl of Hampton and Newport News Inc

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Outstanding work!

Very well.

Each of my two cars has had one of the original headlights replaced. After a time one headlight lens on each vehicle had become faded to the point that I considered paying to have them replaced. They came directly to my house and were able to return each of the affected headlights to a clear condition. Now my headlights match.

Arrived promptly, very pleasant excellent job. Good communication with office very pleased.

Excellent service from the first call & the end of the job. Excellent repair job.

Work was done fast and they did a great job! Excellent service. Will recommend to friends.

We bought a lovely Prius Hybrid at CarMax. Between the test drive and closing, a scattering of multiple holes in various sizes and depths (some right through the fabric) appeared in the car in the fabric upholstery. Several were on the driver seat back, one was on the Drivers seat near the door and one on the opposite arm rest. They looked melted or perhaps burned (though the edges were not blackened) and they were of varying depths in the light grey fabric, some completely through the material. It was very mysterious and made us sad because the car was otherwise very clean and we are always very aware of the state of the driver's seat in our vehicles and maintain clean cars. We considered backing out of the deal and looking for another car. When we showed them the problem CarMax asked us to allow them to have the seat repaired. The said they were calling in Dr Vinyl, made an appointment for the next day and we brought the car in. Two technicians from Dr Vinyl examined the damage with us and discussed what they could do. They said the repair would blend in well and would last well. They worked for more than an hour on the car. Only time will tell about the durability, but we are pleased with the looks of the repair. It's hard to get colors to match exactly in upholstery that has a nap, and of course, the texture applied to a patch is not going to look quite the same because plastic is not fabric. However, they did a good job. The multiple patched areas are very close in color and the texture is acceptable. We are pleased with how the seat looks. Our eyes are no longer drawn to the repaired areas. The passenger armrest repair (which was very deep) is virtually invisible and the other repairs appear like faint marks. Because CarMax paid Dr Vinyl for the repair we don't know the cost, (I put $1.00 because Angie's list requires an amount in that field, but we actually paid nothing; I do not know what Carmax paid Dr Vinyl.) Due to the repairs made swiftly and capably by the Dr Vinyl technicians we decided to keep the car we loved. Should something else happen to the upholstery of our Prius that we cannot handle, we will Call Dr Vinyl with confidence.

Was on time, and great service! Very happy and will use again.

It went well, they arrived for appointment as promised, gave me the estimate, and repaired the damaged leather in the car.