Commonwealth Exterminating Co Inc

I am an agent at Greg Garrett Realty and Commonwealth has been my go-to termite/moisture company since the beginning of my career. They do excellent work and I have been very satisfied whenever I have used them. There was one particular time when I was especially glad that I used Commonwealth. A seller had an old house where we noticed signs of potential foundation problems by sloped flooring. I got the standard home inspection and a termite/moisture inspection. I also got a foundation inspection. The sellers wanted me to use their termite and moisture company that they had the property under warranty with, but I advised the buyer I was representing to insist that we get our own inspection with our own termite/moisture company. It was an older house that had settled and the inspectors had difficulty getting into the crawl space. Out of the 3 inspectors, the only one who said that he was willing to dig in order to get into the crawl space was Chris Seek with Commonwealth. Chris and I cleared away some rocks and he was able to get into the crawl space. What he found was 10's of thousands of dollars worth of damage to the foundation. The termite company that had this house under warranty refused to acknowledge that there was a problem (they probably never crawled underneath the house!). We were able to get out of the contract on the house that otherwise would have seemed to be a good deal. Someone else bought the house and to our knowledge, those major foundation issues with visible evidence through sloped flooring and plenty of evidence underneath the house have never been resolved to this day. After that, we found another older home in a historic district. While it didn't have nearly the sloping of the first home, Commonwealth did find that it needed a lot of work in its foundation as well. This time, the seller was willing to do the work, and the buyer I was working with not only had the problem resolved but got new flooring as a result throughout most of the 1st floor of their house at no added cost to the buyer! When I bought my own house, Commonwealth didn't find anything wrong with it, and I was glad to know that if something could have been found, they would be much more likely to find it and thoroughly resolve it than many other termite/moisture companies. When I had a bug problem at my house that I called an exterminator about earlier this week after traps I put out weren't enough, of course, I called Commonwealth!

The work was done adequately enough but dealing with Cory Newell, the owner was horrible. The payment was not made at closing and due to a misunderstanding regarding the loan and draw terms. Cory harassed my contractor, the title company and myself and placed a lien on the house even though payment was made on an invoice that was just over thirty days old and then charged $250 to remove it. He is the rudest person that I have ever had the misfortune of dealing with in my entire life and I feel incredibly sorry for the folks that have to work for him. .. The fact that he calls himself a "Reverend" is a joke. STAY AWAY FROM COMMONWEALTH EXTERMINATING IN NEWPORT NEWS!

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The initial visit in April was $125, this was actually their second visit which didn't cost anything. We just moved into a new house and discovered we had cockroaches. Setting the appointment was easy and Jamie, the exterminator that came to see us, was very prompt and professional. He listened to our concerns, pointed out areas where we could plug holes and let us know that we could fill the holes with an inexpensive filler (which we did and it was easy). He sprayed inside and outside the house. We set up a recurring quarterly visit, but they offer 2 follow-up visits in between if we saw more cockroaches. Initially the first visit took care of things, but last week we did see two more roaches and Jamie came out again, no charge, to spray. So far, so good. I would definitely recommend this company. Their staff is easy to talk to and get a hold of. They're prompt in coming out and returning calls.

Everytime they came out we had excellent service. The technicians they sent were also very thorough and we would use them again.

I would give them all A's.

They were on time and very helpful. They gave us suggestions for questions that we had and also checked our attic at our request.

They did a thorough inspection and they took the time to look everywhere. They were informative about the results of their inspection and the need for traps. We were satisfied with them. They came out once a year to inspect and they have succeeded at keeping the termites out.