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Colonial Exterminating Enterprises Inc

Pest Control, Home inspection, Gutter Cleaning,

About us

Colonial Exterminating, Co. Inc. is a family-owned-and-operated company that has provided quality pest control services since 1973. Our highly trained, honest, and dependable professionals quickly identify problems and suggest corrective measures to stop the issues fast. 20 Employees, uses sub for electric. Cost is determined by the job. Travel charges may apply. Additional phone - (757) 313-5333. Family owned & operated. Additional contact name - Donna Carter, see website for additional service area.

Business highlights

52 years of trusted experience

Services we offer

Termite, Moisture & Pest Control Programs, Real Estate Inspections-Home Or Business, Bed Bug, Ant, Spider, Roaches, Rodent, Structural Repairs, Tap Insulation & Pretreats.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.940 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 40 reviews

John M.
03/2018
5.0
pest control
  + -1 more
Excellent service and response. Have used them since I built the house in 1998.
Description of Work: Annual termite inspection
Rating CategoryRating out of 5
Yes, I recommend this pro

Kristin F.
11/2015
5.0
pest control
  + -1 more
Very pleased. We haven't seen a bug since the tech sprayed and before that we had all kinds of bugs showing up.
Description of Work: Sprayed exterior and interior for common household bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Edward A.
11/2014
5.0
pest control, home inspection
  + 0 more
These guys always do a great job, they don't and quot;dream upand quot; work on their yearly inspection like a lot of companies do just to get more out of you. I have had several different guys come out over the years and everyone has been professional a willing to explain what they are doing and how to improve things. I have also used this company for installing doors, again they did a top notch job for a reasonable price. The only slightly negative thing that I can say about this company is that the cost is a little high for exterminating, but not too bad, and you get what you pay for.
Description of Work: Yearly Termite inspection and pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Colonial Exterminating Enterprises Inc
Thanks for your honesty, we really appreciate your business!

Patricia V.
09/2014
5.0
pest control, home inspection
  + 0 more
They are always courteous on the phone, punctual, and thorough. They have measured with a moisture meter for humidity levels. Their professionals take time to answer questions about a space I will never venture. They write comments on the yearly report and treat the perimeter of the house with granules after the termite inspection. Very nice company to deal with.
Description of Work: Initially treated wood throughout crawl space with Timbor ((11/10). Then they trenched and treated the foundation and piers (10/11). I continue with yearly treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Lisa K.
12/2013
1.0
pest control
  + -1 more
I have used the company for the last 7 years. The last visit I was told of the need for extensive work. Other company refuted this need and I was ignored, then treated unprofessionally after I complained.
Description of Work: Annual inspection

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$113

Response from Colonial Exterminating Enterprises Inc
12/4/2013 02:53 PM DONNA CARTER -> SENT EMAIL TODAY CANCELLING HER POLICY - NEVER RESPONDED TO OUR EMAILS OR PHONE CALLS. 11/8/2013 02:21 PM DONNA CARTER -> DID NOT HEAR FROM [member name removed], I HAD LEFT A MESSAGE WITH HER VOICE MAIL ON 11-1-2013 ASKING WHAT WAS SHE LOOKING FOR, TO PLEASE CALL ME. SHE NEVER DID, SO, I SENT HER ANOTHER INVOICE WITH MORE FINANCE CHARGES.

Patrick C.
11/2013
5.0
pest control
  + -1 more
Provider came to my property in Aug and gave me a price of 3500 with a 10% if I paid in cash. After some phone calls in which they answered all my questions and walked me through what they would do I scheduled the work. The work in the crawlspace was scheduled to take place over 2 days and 1 week later they would apply the fungicidal treatment. Work was scheduled for mid-Oct but a massive downpour took place which flooded my crawlspace. I got the water out and they came out again to check the crawl to ensure that it was safe to work down in. A new date was agreed on. Workers came out and worked 2.5 days to replace wood in the crawlspace. Workers were professional. Workers even replaced some damaged wood that was not part of the initial contract. I had 3 issues with the work: 1. When they did the fungicidal treatment I had a panic attack when I looked into my crawlspace and saw it was blue. I didn't realize the crawlspace was going to be left in a smurf-like state. 2. In order to the joists into the crawl they had to pull out a crawlspace vent. The crawlspace vent does not fit the same as it once did but some caulk around the seams seems to hold the vent in place. 3. When they maneuvered the joists into the crawlspace, while they were able to successfully maneuver it up, over, and around 5k worth of new ductwork, they did create a 3in. tear in the insulation only around the main-duct-trunk line. Though, it is nothing that some foil-tape cannot fix.
Description of Work: Replaced 13 feet of sill plate; 8 new bandboards; sister 7 joists. Fungicidal treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Vincent C.
08/2013
5.0
pest control
  + -1 more
Tom Lovett with Colonial checked everywhere under the house, very thorough, and gave a good report and recommendations for reduction of minor moisture problem. Plan to schedule annual checkup and will use for future services.
Description of Work: Colonial did some extensive repair and support work under the house in 2007 and came out today to check for any moisture or other problems.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roscoe L.
05/2013
5.0
pest control
  + -1 more
Technicians were courteous and professional. Explained exactly what they were going to do. Arrived exactly on time and with the right supplies and equipment. The technicians worked outside in the heavy rain to complete installation of vents. All in all, I highly recommend this company for pest control and associated repairs.
Description of Work: Replaced moisture barrier under home; installed climate controlled foundation ventilators, and pinned up fallen insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

Theresa K.
05/2013
5.0
pest control
  + -1 more
Colonial made a prompt appointment with me and I went to rental house to meet with them. They were late (45 min..) but they did call to tell me that. It was election day and person was delayed in the long lines at the poles. I thought he could have made his appointment and went to polls at another time, so I was annoyed. Once he got there, he looked at our damage on the house and said it was from black ants. They were dormant at the time but he explained what the problem was and why we had them on oiur house. We agreed to have have a quarterly insect control on the home to prevent another outbreak of these ants that were damaging the wood in our home. Person was friendly, knowledgable in the area of insects and control and gave me a break in the cost of quarterly insect control. Only thing I gave them lower rating was the punctuality because they were considerably late to their appointment with me.
Description of Work: Inspected one of our rental homes for insect damage. Also started contract with quarterly insect control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$300

LOIS B.
02/2013
5.0
pest control
  + -1 more
It was a positive experience. They were professional. They were thorough and I plan to use them again the future.
Description of Work: They performed a onetime treatment. They did work on the foundation and treated for termites and sprayed inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

gene L.
01/2013
5.0
pest control
  + -1 more
Work to exterminate pests was promised in three months. After the first treatment at least 80% of problem solved. The second treatment resulted in about 90% of the remaining 20% was solved. The final treatment has completely removed the pests.
Description of Work: Colonial did an excellent job of ridding me of my problem pests. Everyone in office nd tect people are A-OK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Gail M.
11/2012
5.0
pest control
  + -1 more
A friend recommended this company and when I also saw it on Angie's List I decided to give it a try. We were having a flea problem for the first time. One visit and the problem is gone. You cannot ask for better results.
Description of Work: A very positive experience, very effective.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Geraldine M.
06/2012
5.0
pest control
  + -1 more
I have used them for 20 years maybe. When I bought my house, I just got them. They kill the spiders and do my yearly termite inspection. Its wonderful service. Their pricing is average.
Description of Work: Colonial Exterminating Company for pest control. They come four times a year and its $85.00. They spray the outdoors and they come inside if I need them to all for the same charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Dorothy S.
06/2012
5.0
pest control
  + -1 more
I feel very comfortable with them. I feel they are very honest.
Description of Work: I've been using Colonial Exterminating for two years and they were out yesterday . They check around for termites or water damage, they make recommendations and then they fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Thomas susan W.
05/2012
5.0
pest control
  + -1 more
We were having a roach issue and they came out and since they have came we have not had a problem since.
Description of Work: We have a yearly contract with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bobby R.
04/2012
5.0
pest control
  + -1 more
They are always outstanding. They come dressed professionally and they are clean. They introduce themselves and they explain what they are doing before they do it and if they are any problems they tell you how they are going to fix it. My price is outstanding. Everything is excellent. I have used them for the last 30 years and they are outstanding.
Description of Work: We use Colonial Exterminating Company Inc for pest control. We have been using them for 30 years. They come out every three months to treat my house for bugs. They also do termite inspections every year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

DEBORAH W.
04/2012
5.0
pest control
  + -1 more
If there is something unusual, like a rat or a raccoon, they take care of that as well. We had them, we were under contract, there were some old damage found and they did a wonderful job of repairing it.
Description of Work: They check under the house, they spray the perimeter and just do an annual check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Deanna N.
03/2012
5.0
pest control
  + -1 more
They are great. I have been using them for 27 years. Their price is good. I would rate them highly. I would use them again in the future.
Description of Work: I used the services of Colonial Exterminating Company Inc for pest control. The last time they came up for a checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Liz M.
03/2012
5.0
pest control
  + -1 more
We have a contract with them, and they took care of a termite problem we had and now they come out to just spray for bugs around our home. They also check the traps for mice. They are very respectful when in your home. They explain how to handle the plants around the house so that they do not attract bugs. They have some good advice and a lot of helpful hints for us. We have had a very good experience with this company, and we will continue to use them in the future for pest and termite control.
Description of Work: They come out every three months to our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John S.
04/2011
5.0
pest control
  + -1 more
Excellent experience. I had an 8:00 am appointment. Jeff arrived early (7:50 am) and waited in the truck until 8:00 am before knocking on the door. He was extremely polite and thorough. Completed the interior in about 25 minutes and the exterior in about half-an-hour. It's been a month since the service was performed and we haven't had any issues with spiders like previous years.
Description of Work: Treated all interior baseboards, cracks, & crevices throughout home and inside garage for spiders. Also treated exterior foundation two feet up and out with TERMIDOR for spiders. 60 day warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Liz M.
12/2010
5.0
pest control
  + -1 more
The guy was very nice, he came out and explained everything. Colonial asked us about everything before they did it rather than just doing it without our permission.
Description of Work: We heard mice so Colonial put some traps down. We also have a contract with them to spray around the house occasionally.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AccountKiller A.
07/2010
5.0
pest control, gutter cleaning
  + 0 more
We had problems with a lot of moisture underneath the house. The solved a few problems for us. It is really nice since they did that. They put in a dehumidifier and laid down new plastic under the house. It costed about $1800. I interviewed about 6 companies for the job. I was more impressed with him than anyone else. They lived up to what they had offered. I will use them in the future. I have a termite bond with them.
Description of Work: Colonial Exterminating Company Inc came out in October last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Liz M.
07/2010
5.0
pest control
  + -1 more
I think the price was kind of high but I didn't get any other estimates. I just wanted it done. They charge by the square foot. Both the estimator and the man that did the work were very friendly. They both had recommendations on how to keep the ants at bay and avoid the termites. We have an oak that we are getting rid of and they said they might help. Both were really nice and the gentleman that came inside always knocked before he came in. They actually had to come back because I didn't realize I needed to clear walls in the garage. He was real nice about it and said just to give them a call when I was ready. They did an excellent job and my neighbor recommended them.
Description of Work: I used Colonial Exterminating Company to drill for termites and spray for ants.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Katherine L.
12/2009
5.0
pest control
  + -1 more
Chrissy took pictures if she found something. She found a possum under my house and showed me the damage. She referred me to an animal removal company. She laid out my options and explained what each plan did. She said they could take care of the moisture barrier once the possum was removed. She was great with everything. They replaced the moisture barrier and I now have an annual termite plan with them. Their prices are very comparable to other companies.
Description of Work: They gave a free estimate and inspection in the crawlspace and around the house looking for termite damage and moisture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Elsie S.
10/2009
5.0
pest control
  + -1 more
They came when they said they would come and gave an estimate. They showed us what the problem was and they cleaned up completely after themselves.
Description of Work: They did the pest control around my house and also do annual termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
    • 1(current)
    • 2

Contact information

810 Forrest Dr, Newport News, VA 23606

www.colonialext.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection,
Gutter Cleaning,
Insulation

FAQ

Colonial Exterminating Enterprises Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Colonial Exterminating Enterprises Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Colonial Exterminating Enterprises Inc offers free project estimates.
No, Colonial Exterminating Enterprises Inc does not offer eco-friendly accreditations.
No, Colonial Exterminating Enterprises Inc does not offer a senior discount.
No, Colonial Exterminating Enterprises Inc does not offer emergency services.
No, Colonial Exterminating Enterprises Inc does not offer warranties.
Colonial Exterminating Enterprises Inc offers the following services: Termite, Moisture & Pest Control Programs, Real Estate Inspections-Home Or Business, Bed Bug, Ant, Spider, Roaches, Rodent, Structural Repairs, Tap Insulation & Pretreats.

Contact information

810 Forrest Dr, Newport News, VA 23606

www.colonialext.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM