Cassidy's Plumbing Company

Made appointment with this plumber, they didn't show or call. Tried calling and left messages. No return calls. Will not bother trying to use them in the future.

They're good, prompt and good service.

Completed on time, price was less than expected. Outstanding

From the first call to the completion of the job, MR Charles Boyce and company has been professional, responsive and a joy to do business with! I had contacted 3 companies to do the job and the price ranges were so far apart, I was concerned! When I called him back to make sure his quote was in line with the other companies, he expressed that his quote was correct for the job! He guaranteed that he will not call me and say, I would need thousands of dollars to complete, That what he quotes is to be inclusive! I felt very comfortable! The technicians worked in the attic where it had to be at least 100 degrees, everything was done in one day! Cleaned up and taken away! I highly recommend this company! Will definitely be using for additional work on my home!

Is there a 6-star rating? This team was professional, courteous, and they seemed to genuinely enjoy the work that they were doing. They cleaned up after themselves and called out a few things that we weren't aware of in the process, and checked on a few concerns that we had. The pricing was good, and they even gave us a few extra quotes for some future projects. We were having troubles finding someone to look at our ductwork having called other companies in the area and being told various things (another company tried to give us a quote without seeing the space or what needed to be done). Meanwhile, my parent's house was also, having issues with there duct work and found these gentleman first. They came out to my parent's house after being given a quote from another company for several thousand more and provided a much more reasonable quote and they completed the work needed there a few days later. My mom directed them to us, and they came the same day to look at our ductwork as well. After providing us a quote they started the next Monday, replacing our ductwork and installing new insulation in our attic. It really didn't matter if they were covered in dirt, mud or whatever else is under a house, or profusely pouring sweat after working several hours in our attic, these guys seemed to enjoy there work a great deal. So, will we hire these guys again, you bet your sweet canned corn we will. Would we recommend them to others, does your grandmother carry candy in her purse(the answer is yes, yes and oh hello yes)!

Received initial call on landline saying they would be happy to help.I called back & made appt. for estimate with a woman. I was told Tommy the supervisor would call me day of appt. to give me a time.I gave my cell # as best contact# Waited until 10:30 am day of appt. then called. The woman answered again & said she didn't have my contact number but she remembered me calling. She said she would call Tommy again & have him call me. I made sure I gave her my cell # & told her that was the best # I have not heard back.

They came within 24 hours, even though lots of other people had burst pipes. They were so knowledgable, efficient and courteous. They did outstanding work in what was a very tough situation. They actually had to disassemble a lazy Susan and take out a wall behind it to get to the problem. The remaining pipes were severely swollen, so it was not easy to find a fitting that actually fit. They also made excellent recommendations for how to take care of water damage. They are life savers!

It was very good. They installed it in January and we just noticed it was leaking, and they just came back and took care of it.

I called, needed help with replacing gas water heater. They came right out and put a new one in. I'm very pleased with their work. Thank you so much Cassidy's Plumbing !!

Main technician and 2 helpers replaced the my 50 gallon water heater with the same brand (Bradford White) and installed a new pan and valve. Very pleased with the quickness of the work and the job they did. The new water heater was able to be installed in the same closet as the old even though it was much wider and taller so new additional modifications were needed. Basically a straight change out. From the time I called at 7 am to complete installation was about 2 hours. Couldn't be more pleased. Will definitely recommend and use them in the future. (Got an Angie's list discount).

Although a couple of days later I notice water at the base of the toilet, which I dried but the next day the water returned. I contacted Cassidy Plumbing they they returned within an hour to replace the ring and reseat the toilet, which corrected the leak. Very satisfied with their follow up service.

Excellent. We feel this company went above and beyond to fix our problem. THANK YOU VERY MUCH!!!

Work was done in five minutes and I was charged almost $300.00

Fantastic--called for an appointment at 11:00 AM (not expecting anything until the next day) and they were at my door by 1PM. Highly recommended--this is the beauty of Angies List.

Excellent company! The gentleman showed up on time and accessed that we did indeed needed a new water heater and called Mr. Cassidy to bring it over and installed it immediately. I'm so glad I read the other reviews on them and took a chance as we had had very negative or overpriced services with other plumbers. They are very honest and nice guys and defiantly would recommend and use them again. I like the fact too that I, being a woman, didn't feel like they talked to me like I didn't know anything, just one of the guys. Thanks, Guys! They took off the 5% Angie's List discount immediately without me asking after I told them that I found them on it, another nice plus about them! They even gave me help with an electrician referral whom they thought was honest and fair. Feel safe to use these good people. Btw, the cost was higher than the other reviews because the builders installed the much more costly (it figures, our story of our lives) blower on top of the unit, but it is the top of the line with a 6 year warranty.

Called Cassidy's, and to my relief they were there within the hour. They explained what the problem was and what needed to be done. They were friendly, and did a great job. I will definitely call them if I am ever in need of a plumbing job and would highly recommend them to others. Thanks guys!

Called Cassidy's, and to my relief they were there within the hour. They explained what the problem was and what needed to be done. They were friendly, and did a great job. I will definitely call them if I am ever in need of a plumbing job and would highly recommend them to others. Thanks guys!

my water heater failed while i was at work. my son called with the news and followed my instructions to shut off the water supply. i drove home as soon as i was able and immediately checked angie's list for a plumber. cassidy's looked okay so i called them. they answered the phone immediately, responded quickly, worked quickly, were courteous and informative.

Our experience was wonderful. I couldn't have asked for any better. It was about 8 o'clock at night, I was at work and my wife calls me to say she replaced the old shut-off valve in the kitchen. Due to a faulty part, the kitchen was promptly flooded. Water was everywhere! We called and Terry said he was in the area and would be over soon. Within the next hour, our suspicions were confirmed, the valve was replaced, and he was on his way. The valve we put in was bad. Oh well, one flooded kitchen later, we know have a good contact for plumbing. Thanks a bunch!

We woke up to a wet garage. Water heater was leaking from top of tank. Tank was very old so we were not surprised. Husband called company at approximately 7:00 AM. Husband was given quote and told he was first on the list today. They were scheduled to show up at 9:30 (arrived early 9:15). Confirmed price with Tommy Cooper (the head repair guy) and gave him angie's list coupon. Mr. Cooper was very good in providing the steps and process that was going to take place and also on what they would need me to do on the inside of the house (turn off faucet, turn back on). All was said and done within in hour. When I commented upon that he said that it is not normally this easy - he stated a lot of water tanks in the area are located in the attic and that it takes more time to replace one of those. Was very impressed with the overall service and friendliness of Mr. Cooper and his associate. I will definitely use this company again and I will recommend it to anyone who is looking for plumbing services.

Not well. The person on the phone stated to contact the secretary, she was contacted, we scheduled an appointment for the next morning between 1030 to 1130. No one showed, we called to see what happened, the secretary stated that they were too busy - however no one called to cancel. We scheduled another appointment for today between 830 and 9 a.m. once again no one showed and no phone call to cancel.

Did great work- I am very satisfied.

I called very early in the morning. The number that I called stated that the person was out of town but he gave another contact number. That person, I believe Ron or Rob (I am really bad with names) answered right away. He stated he would be here to inspect in about an hour. He called back and was able to come out in 20 min. He inspected it and stated we needed a new water heater. This was not a surprise it was leaking and 12 years old. He measured the area because our water heater is in the attic. He gave two options. I made my decision. He explained everything, got his guys, and went to work. They laid tarp from my front door, up the stairs to my attic. All in all it was a fair price with great work. I would recommend these folks anytime.

When I called Cassidy's Plumbing Company, I spoke to someone who could help me immediately. I was given options of how to proceed over the phone. The options of course were repair or replacement. After describing the increasing leak of the 12 year old builder grade water heater on the inner jacket we came to the conclusion replacement was probably the best solution. Cassidy's still offered to have a repair person come out and take a look before replacement. I opted for replacement for peace of mind. We discussed brand and warranty. He did not try to sell me the most expensive or an extended warranty. Instead we selected what was the best option for me. Cassidy?s sent out a plumber to evaluate the install immediately and begin preparation of the water heater since there was a repair person close to my area. He evaluated the water heater and called the office to confirm replacement was necessary. The water heater was delivered to the house and installed quickly, professionally and with customer service at the top of their list. The experience with Cassidy?s Plumbing started at 7:15am and completed 10:30am. I am extremely happy with the service and quality of product that I received. Thanks Guys!

The faucet is loose but they did fine. That is my only complaint. They did it fairly quickly, half of an hour to 45 minutes. They had to call their home office for me to give them my credit card information and that was questionable. They sent a bill a few days later.