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BALES TERMITE & PEST CONTROL

Pest Control, Mold Testing & Remediation, General Remodeling

About us

LICENSE #: 2705078636. ADDITIONAL CONTACT: DEBBIE BALES.

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

PEST CONTROL, TERMITE CONTROL, MOISTURE CONTROL, CLEANSPACE, OTHER WOOD DESTROYING INSECTS, RODENTS, STINGING INSECTS, ODOR CONTROL.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
27%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Showing 1-15 of 15 reviews

Mary Jane C.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Rodent control so far so good

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Michael W.
07/2015
4.0
pest control
  + -1 more
They only do termites but we'd like something more all-encompassing.
Description of Work: .
Rating CategoryRating out of 5

Jeanneane A S.
05/2013
5.0
pest control
  + -1 more
I am very pleased with Bales. They always call me to let me know they will be out to monitor the termite stakes or to spray for insects. They were recommended to me by a friend for their honesty when a tree close to my house had termites. So far, so good.
Description of Work: I have an annual contract with Bales for termite control. I also have an annual agreement for insect contract (which is separate from the termite contract). They monitor for termites and spray for insects.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura B.
12/2012
4.0
pest control
  + -1 more
Bales comes to my house four times a year to bait for mice. We started having a problem about 2 years ago and finally got the upper hand this spring, but they have started coming in the kitchen again this fall. They are good with baiting them, but only this visit did they offer to look under the house to see if they could block off areas where the mice are getting in, and are writing up an estimate to seal the gaps. I had asked them three times previously (during mouse inspections) to put together an estimate for moisture and termite control, but today was the first time the staff had time to do an inspection to actually create the estimate. Before, they were going to schedule a visit but never did. Hopefully we will see an estimate in the mail.
Description of Work: Rodent control

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from BALES TERMITE & PEST CONTROL
Hi, I have read your review and I am so sorry for the lack on our part to provide you with the services you have requested. I have forwarded your information to my General Manager, Chris, and Office Manager, Sarah. We are closed until Wednesday, however I have asked them to be sure your requests are taken care of. Sincerely, Debbie Bales

Marvin W.
07/2012
4.0
pest control
  + -1 more
They let me know when they are coming out.
Description of Work: I use Bales Termite & Pest Control for pest control. I have an annual contract with them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia J.
05/2012
5.0
pest control
  + -1 more
We have been using their services at our home and business for seven years. We have been very pleased with them.
Description of Work: I use their pest control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Stephanie M.
09/2011
5.0
pest control
  + -1 more
I called Bales in the middle of last week, spoke to the very nice Jessica, and she gave me an appointment almost immediately. They came within the time window that I had been given. The young man who came to do the work was courteous, professional, and answered all of my questions quite knowledgeably. He made me aware of other services that I may need in the future without pressuring me, ensuring that I will be calling them again as the need arises. Seems to be a good, reliable company
Description of Work: I had noticed a problem with crickets in the walls of my house that seemed to be on the rise. My house was spray treated, first the attic, then the interior of the house, and lastly the outside, which included both the foundation and the eaves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

ann D.
09/2011
5.0
pest control
  + -1 more
It was just fine. He put some bait boxes in the attic and around the house. We hope they are gone! I hired him becuase the company services the church I attend and he did a good job and they are pleased with him. I am very pleased with his services as well! The price was also reasonable.
Description of Work: I hired them to get rid of some rats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Laura B.
04/2011
5.0
pest control
  + -1 more
This was a return visit as part of an annual contract for rodent control. We live in an old house and the mice set up house over the winter. During the first visit they set bait stations and gave geat advice on reducing the house's attactiveness to mice. During this visit they checked the bait stations and refilled them. We have not seen any mice of late but almost all of the bait stations were nibbled on. Hopefully that will not be the case next time they are checked.
Description of Work: Checked and refilled bait stations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jim B.
12/2009
5.0
pest control
  + -1 more
They did a good job and I was satisfied with their service. The owner takes the time to explain things and is very knowledgeable when compared to other vendors that I have used in the past.
Description of Work: They do pest control and moisture damage repair. The last time they came, they cleared some wasps out of the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher B.
04/2009
4.0
I had mold growing under my house that was causing wood destruction and odor in the living areas. Several companies wanted to use other methods to remedy the situation. I did some research and found out that crawlspace encapsulation is the ONLY remedy. I had two other companies give me estimates on the work needed. One was higher than Bales, and one was much lower in price. All three wanted to use different methods to complete the job. Anthony, from Bales, came out and gave me a clear and concise evaluation of what was happening and what it would take to fix it. This was after I had two other companies come out and tried to pressure me to sign for repair right then. Bales, not only did not pressure me, but rather told me to think about it and let them know what I decide. They had several different options to try and fit my budget. I was extremely impressed by the presentation. Also, they gave me a book called "Crawlspace Science". It was VERY informative. They offered me a package deal at a reasonable cost. They started and finished on-schedule. While working under the house, one of their workers inadvertently knock my dryer's vent hose loose. It was a easy accident as I had that thing virtually wedged in there. I've knock it loose myself. Anyway, I called Anthony and he came out on his day off and fixed it for me. Again, I was impressed. I did my homework, and Bales was telling me mostly what I had been reading about the Clean Space encapsulation method and material, except for one very important thing (for me), they used foam spray on the foundation walls, effectively super-insulating the crawlspace from ALL the outside elements. Immediately I noticed the temperature of the hard wood floors begin to warm, which made my heating unit run less, and my feet felt warmer too ! They also removed the insulation from crawlspace side of my floors and sprayed to kill all the mold. None of the other companies spoke about doing this. They said they would leave the insulation up and the mold would die when the crawlspace humidity was controlled. Wrong. They might hibernate, but they don't go away either. If you Dehumidifier went out, the mold would begin to grow again. Anyway, Bales did a good job. I have a few minor issues with them, but much less than anyone else who ever did major work on my house. I am sure their method is the BEST method for crawlspace encapsulation, I've done A LOT of research, but using that foam is saving me more money than it takes to run the Dehumidifier under the house. If you are having mold issues, I would give them a call !
Description of Work: Total Crawlspace Encapsulation. Install Dehumidifier and Sump Pump.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$9,000

Kim H.
11/2008
5.0
pest control
  + -1 more
I have used Bales several times. They have helped me get rid of bees, ants and spiders.
Description of Work: Exterminating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jim H.
10/2008
5.0
pest control
  + -1 more
Perfect. The humidity level in the house dropped as well as our heating and cooling bills.
Description of Work: Bales Pest and Termite Control installed a Clean Space encapsulated crawl space system in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Michael H.
07/2006
5.0
pest control
  + -1 more
I have had Bales protecting my home for several years, using both termite and general insect/pest controls and have been very pleased with their promptness, appropriate professionalism and thoroughness. My experience with the most recent work on the rental house was definitely more of the same. Over the years work has been performed by a number of different employees and they have all exhibited the same care and attention to the job at hand. I consider the charges to have been appropriate and reasonable.
Description of Work: I requested for them to evaluate and treat termite infestation at rental property. This was done in two stages: an immediate assessment of ongoing termite activity, which was treated at the time of evaluation. This was followed by installation of long-term termite prevention/control measures within the following few weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

LILLY I.
05/2006
5.0
pest control
  + -1 more
We have been using Bale's for several years, and up to this point they have been able to keep our house termite free. As always, the technician showed up right on time, and wasted little time with small talk. He was extremely thorough, and went over the same areas with great care, and finished in sixty minutes. We feel much more comfortable after the annual inspection has been completed.
Description of Work: Bale's Termite & Pest Control performed a termite inspection on our house. This is done on an annual basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

    Contact information

    609 BRIARFIELD RD, Newport News, VA 23605

    www.balespestcontrol.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Mold Testing & Remediation,
    General Remodeling

    FAQ

    BALES TERMITE & PEST CONTROL is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    BALES TERMITE & PEST CONTROL accepts the following forms of payment: Check,MasterCard,Visa
    Yes, BALES TERMITE & PEST CONTROL offers free project estimates.
    Yes, BALES TERMITE & PEST CONTROL offers eco-friendly accreditations.
    No, BALES TERMITE & PEST CONTROL does not offer a senior discount.
    Yes, BALES TERMITE & PEST CONTROL offers emergency services.
    No, BALES TERMITE & PEST CONTROL does not offer warranties.
    BALES TERMITE & PEST CONTROL offers the following services: PEST CONTROL, TERMITE CONTROL, MOISTURE CONTROL, CLEANSPACE, OTHER WOOD DESTROYING INSECTS, RODENTS, STINGING INSECTS, ODOR CONTROL.

    Contact information

    609 BRIARFIELD RD, Newport News, VA 23605

    www.balespestcontrol.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed