Commonwealth Plumbing

Was quick and professional getting the job done b

Joe Ginger is the real deal. I live out in Cumberland on a well, and both my water compressor and well pump went bad. Commonwealth Plumbing was out to investigate the issue quickly yesterday. Joe estimated that he'd need to replace both the pump and compressor at significant expense (to me, anyway), and he came back this morning prepared to do that. After getting further into his investigation, though, Joe let me know that he could save both elements. His honesty saved me 75% of the original quote. Joe could have gone through with the job as he'd quoted it, which I accepted, but he was honest and gave up revenue in the interest of sleeping well at night. Joe was courteous, punctual, honest, and just generally a great guy. When you don't know much about something like plumbing and have to rely on a contractor, Commonwealth is the kind of company you want in your corner.

Professional, skilled, knowledgeable, and kind.

Joe was fantastic. He was early, respectful and did the job he said he would for a great price.

Professionalism, immediate response, diagnosed issue, gave me an estimate. I would recommend Commonwealth Pluming and especially Joe Ginger for all plumbing service and repairs.

They explained in detail everything that needed to be done

Friendly and fair priced. They weee very efficient.

Ifin ya want it done right and fair Joe Ginger is your man.

Commonwealth Plumbing is a small local operation. The plumber came quickly to assess my farm well pump problem and was ready to tackle the job. He received a call from a customer who had no water in the house with children. The plumber asked if he could take care of that job first as a genuine concern. My well pump is just for irrigation which is not critical compared to a family without water. The plumber headed off , took care of the family and returned first thing the next morning and repaired my system. Excellent work, reasonable price, as well as compassionate.

Timely and got the job done within the afternoon!

Punctual and did the job right.

Joe is fast and provides excellent service.

Joe is a nice guy, and if my regular plumber went out of business, he would be my plumber. However, my regular plumber was out because of a COVID scare, and Commonwealth came and fixed it. I highly recommend him. Plus he is nice, and even though he is out in Mineral, he covers the Richmond Metro area. By the way, my name is a nom de plume on this review, but I am so real it hurts.

Very responsive

Punctual, friendly, efficient. Great work completed at the estimated price. He will get all my plumbing work!

Prompt, cost competitive and provided a veterans discount. They came out assessed the issue as being and old small well pump and made a recommendation. I did some research and found their price to be below most others. They came and installed the day after I called them and all is good now. Very good company.

While the initial service was conducted within 24 hours, the employees showed up an hour earlier than scheduled - which was a problem since I have pasture animals I have to round up prior to workers arriving. No notice was provided for a change of time. The workers were friendly, but seemed ill prepared with their tools and equipment (i.e. using pliers on hex head bolts, which could have rounded them). No documentation was prepared for this work service; I had to request a bill of service be drafted (and even then it was missing critical data). I even had to provide the pen. The workers billed me a cost on site that was $200 higher than what their employer quoted me. They actually just had no idea of the cost and offered me a guess. They called their employer, and they confirmed my quoted price. I found that pretty unprofessional to not have the cost, bill, or any documentation with them. I also paid for a water test, which was supposed to be returned within 5 days. It's now over 30 days, and the employer not only has failed to provide updates on it as he stated he would (yes, I understand COVID delays), but has failed to return my phone calls, texts, and will not pick up the phone. Quite frankly, the lack of communication - particularly when a paid service has not yet been completed - is embarrassing for an organization. Would not recommend.

Excellent; clean workers; arrived on time; efficient workers.

Great work!! Prompt, professional and well priced...plan on working with this company in the future for any plumbing needs.

He came out the day after my call and diagnosed the problem, which was an old pressure tank that gave out finally! He returned on Monday and installed a new one along with a valve. His estimate was true and he is a real professional. He will be coming back in a couple of weeks to fix another more minor problem. HIGHLY RECOMMEND this company.

Very professional, I called on Friday and he came right away to see why we had no water. He replaced pump and pressure tank for me. He worked on Sunday so I won't have to go too many days without water as he had another job on Saturday. He also found a couple of little leaks in my old cooper pipes after everything was replaced and fixed these for me. I am very grateful that I had to go only two days without water. He gave me advise about my whole system since I live in a very old house.

When I made the call for help for issues with our well pump, Commonwealth Plumbing answered. They were flexible with scheduling and diagnosed the problem the next day. The following day the work was completed and we had running water once again. They were polite and professional and a pleasure to deal with. I can’t thank them enough for all the effort they made to get out water running again.

Very professional, good follow up, well done, no mess!

Professional, courteous, and efficient. Joe and his team did a great job replacing our old propane water heater. They were on time and answered all of my questions without feeling as if I was annoying them. He also helped take care of other small plumbing issues and did not charge extra. In addition, he provided an extended warranty on the hot water heater at no additional cost. The job was done right. I would absolutely use them again.