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STONEMAN HEATING & AIR CONDITIONING

4.9(
19
)

Heating and Air Conditioning, Drain Cleaning

About us

All installations, inspections and service repairs are performed by trained and experienced Stoneman employees. In addition to continuing education and service manuals, our technicians have daily access to management personnel with 35+ years of hands-on experience in the HVAC field as an extremely valuable resource. Our diagnostic charge and repair fees are highly competitive as well as our pricing on new and replacement system installations.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Sales, installation and service of heat pumps and gas furnaces in the residential and light commercial market in the Richmond, VA Metro area and surrounding counties. New construction and replacement systems installed, duct work changes and repairs. FREE quotes provided.

Services we don't offer

plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.919 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
0%
2
5%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Write a review
Showing 1-19 of 19 reviews
Sandra P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service my filters and A/C.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betty B.
05/2016
4.0
heating & air conditioning/hvac
  + -1 more
They've gone up so much in their price that it really amazed me. It's under new management but there's just a lot of things that they have done really great. They jumped three times on their prices. They're good. Their punctuality is very good.
Description of Work: Stoneman has done work for me.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from STONEMAN HEATING & AIR CONDITIONING
Hello Mrs. [Member Name Removed], We was sorry to hear that you felt our prices had jumped. Also, we have not been taking over by new management. The owner of our Company has been the owner for over 30+ years now and hasn't made any plans of retirement. We have not had a price increase in over 6+ years because we know that during this economic time, things has been difficult on our Customers as well which means we want to continue to give great service at great prices. Thank you for your continued use of Stoneman Heating & Air Conditioning Inc. for your HVAC needs.
Patrick S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fall preventative maintenance on two zone heat pumps and gas furnaces. Stoneman continues to provide excellent preventative maintenance service on the heating and cooling systems that they installed in 2013.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Susan Z.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Added Freon to the heat pumps.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Gaynelle G D.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They come out twice a year and do routine mantenance work. We have been using for several years. They are very professional and knowledgable.
Rating CategoryRating out of 5
Yes, I recommend this pro
Robert W.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
Stoneman did not appear for the appointment but a representative called to say that their technician was busy on another call and would call later that afternoon. No one came or called
Description of Work: Stoneman did not appear for the appointment but a representative called to say that their technician was busy on another call and would call later that afternoon. No one came or called .
Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from STONEMAN HEATING & AIR CONDITIONING
We apologize for the customer service that was received, but it doesn't appear that Stoneman has ever had this person as a Customer. There is no records in our system of 30+ years.
John L.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went great. Excellent customer service.
Description of Work: Had a new heat pump installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Tom A.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fall check-up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Louise A.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They come when needed. They make appointments, and they show up. They answer any of my questions. I've been using them for 20 years. I guess, their price is right. I don't really compare it from the others. I just stick with those people that I've worked with for 20 years. I would absolutely use them again in the future.
Description of Work: Stoneman Heating & Air Conditioning did their spring checkup.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick S.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Charles Goodman furnished a competive estimate and we were impressed with his honesty and integrity. His installation team were professional, courteous, and completed the job efficiently and as promised. Performance of the Trane units have been solid thus far consistent with what was committed. This is the second job which Stoneman's has completed within the past 12 years and I would definitely use their services again.
Description of Work: Complete replacement of first and second level furnaces and heat pumps.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Malcolm P.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. They did a great job, and I will use them again.
Description of Work: Central Air Conditioning replacement
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Linda N.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were respectful of the property. No mess left behind. The price was good, and they followed up to make sure everything was running as expected. We will definately use them again for service.
Description of Work: AC stopped cooling, but the fan was blowing. They were able to get it going again, but we knew the unit was old and needed to be replaced. They were able to find an outside unit at a good price that worked with the current indoor system. No high pressure. They only did just what was needed. They were there just when they said they would be. They were even able to replace the thermostat per our request at the last minute with no problem.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,575
Response from STONEMAN HEATING & AIR CONDITIONING
For more than 3 decades, we have operated our business on the premise that our customer is our No. 1 Priority. We appreciate the feedback and the huge volume of repeat and referral business our company enjoys. We strive to always honor our commitments and to meet or exceed our customers' expectations.
Janice S.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
Regular service for 20 years and recently purchased a whole new system
Description of Work: Regular Maint and purchased a new system
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Trixie L.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Excellent
Description of Work: I use them for A/C maintenance. Always professional and knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JD D.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
It went on very well. Their price was very good and they did a very good job.
Description of Work: Stoneman Heating & Air Conditioning replaced a HVAC system for me in 2007.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
TIM F.
09/2009
5.0
heating & air conditioning/hvac
  + -1 more
It was great. They fixed the machine.
Description of Work: They repaired my air condtioner.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I had heard from a few people that Stoneman Heating did a good job and that they weren't too expensive so I decided to give them a try. They had my old furnace out and the new one in very quickly and cleaned up all the mess.
Description of Work: Stoneman replaced an old non-working furnace.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
MELITA R.
07/2006
5.0
drain cleaning
  + -1 more
Stoneman Heating and Air were prompt in returning our calls and they showed up at their scheduled time. They were very courteous, professional, clean and did a sufficient job. It didn't take them very long to do what they had to do.
Description of Work: Stoneman Heating & Air had to come to our house and clean out a drain pipe that was plugged. Stoneman Heating & Air didn't have to put on a new pipe, they just cleaned it out.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
07/2006
4.0
heating & air conditioning/hvac
  + -1 more
We were in a jam when our compressor went out and they sent over a repairman right away. He was very efficient and completed all the work that day. The service was good, however I thought the price was very high. Since the unit has worked great so far I would ask them back if necessary. They offered us a service contract but we declined.
Description of Work: The contractor replaced a compressor on my air-conditioning unit.
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$800

    Contact information

    1636 E OAK LAKE BLVD, Midlothian, VA 23112

    www.stonemanheatingandair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Drain Cleaning

    FAQ

    STONEMAN HEATING & AIR CONDITIONING is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    STONEMAN HEATING & AIR CONDITIONING accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, STONEMAN HEATING & AIR CONDITIONING offers free project estimates.
    No, STONEMAN HEATING & AIR CONDITIONING does not offer eco-friendly accreditations.
    No, STONEMAN HEATING & AIR CONDITIONING does not offer a senior discount.
    Yes, STONEMAN HEATING & AIR CONDITIONING offers emergency services.
    Yes, STONEMAN HEATING & AIR CONDITIONING offers warranties.
    STONEMAN HEATING & AIR CONDITIONING offers the following services: Sales, installation and service of heat pumps and gas furnaces in the residential and light commercial market in the Richmond, VA Metro area and surrounding counties. New construction and replacement systems installed, duct work changes and repairs. FREE quotes provided.
    plumbing

    Contact information

    1636 E OAK LAKE BLVD, Midlothian, VA 23112

    www.stonemanheatingandair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed