We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
John came out and upgraded my circuit breaker box. Fast and efficient. My dog liked him too
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John C.
02/2019
5.0
They will work with you on suggested recommendations for improving problem areas and will discuss all possible options available.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James W.
01/2019
5.0
....
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lucy W.
12/2018
5.0
Did an outstanding job. The guys were great to work with. Answered all my questions. Explained to me what was going to be done and why. Going to have them back for other work. Upgraded my electrical panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,700
Ana L.
11/2018
5.0
NA
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Derek A.
11/2018
5.0
Star Servco (Mr. Sparky) was a pleasure to work with. Our electrician, Matt H, installed a brand new breaker box and whole house surge protector as well as fixing a short circuit outlet and a few other issues around the house. He did a great job for a great price. Highly recommended!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gregory M.
10/2018
4.0
Very professional, quick return on requests, and even next day quote and service. Was pretty pricey, though.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
norma h.
09/2018
5.0
Chris did an outstanding repair job on outdoor faucets. The company is a welcome change to HVAC, home services companies in this area. (They are based in Virginia Beach and Midlothian.) Hopefully they will expand to the West End and reduce their rates.
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Barbara P.
09/2018
5.0
Plumber Chris was very thorough. A good communicator. He shared what he was doing every step of the way.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Michael M.
09/2018
5.0
Easy to schedule, on-time, and resolved the issue quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Richard F.
09/2018
3.0
We had an emergency plumbing issue and received a text from Star Servco offering a quote. I was offered an appointment time between 10am and 1pm for the quote with the strong possibility of having the work done at that time as well. I asked for 10am and was provided that time slot. By 10:30am, the plumber still had not arrived so I called the company and spoke with Robin who told me he was held up in traffic but was heading that way. After more calls to the company, the plumber arrived at 11:45am. The company umbrella-ed under this company, 1-Hour Service, that provided the quote and service promised service within an hour or the customer doesn?t pay. We had to pay $350 for a new line and shut off valve for our leaking toilet and,although I have been in touch with HomeAdvisor, I have not received a reimbursement. We were in the process of moving out of this house and into another one at the time this plumbing emergency occurred. Our time is worth something and to have to wait, with no call from the company explaining there was a delay in the plumber arriving, meant we could not be accomplishing necessary tasks. The plumber himself was very easy to work with and professional. In fact, after he completed the repair, he noticed a leak above the one he fixed and made that repair (at no extra cost) as well. The problems with this company were a lack of communication, disinterest in the issues caused to the customer by an unkept appointment time, and a less than reasonable repair cost.
Rating Category
Rating out of 5
quality
4.0
value
2.0
responsiveness
1.0
Yes, I recommend this pro
ARNEDIA D.
08/2018
2.0
I was overcharged for the work performed by one Hour Heating & Air Conditioning . Was charged more for one outlet due to estimation of having to go to attic, but did not give me a discount when discovered that there was not a need to go to attic. Did not wire the ceiling fan in bedroom properly and burnt out the motor. Had to purchase another ceiling fan and hire another electrician to reinstall. Did not place one outlet where I asked him to and outlet facing was different color than rest of outlets, so I will have to purchase another outlet facing to match the others. Left holes in ceiling, but did not tell me about that needing to be done until the day work was performed and I had already signed contract and given him a deposit. I would not hire again nor recommend.
Rating Category
Rating out of 5
quality
2.0
value
1.0
responsiveness
3.0
$2,300
bob d.
08/2018
5.0
good service.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
3.5
Yes, I recommend this pro
KENNETH D.
08/2018
5.0
Quality workmanship, great customer service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$2,192
Barbara B.
08/2018
4.5
He was friendly and helpful.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$115
Lorraine K.
08/2018
5.0
great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dexter C.
08/2018
5.0
Very professional and fast. Awesome Job !!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Herbert L.
08/2018
5.0
He was very professional and took the time to explain everything to us, which we appreciated. He did an excellent job, very happy with the results and highly recommend to all.