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Stanley Steemer

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning,

About us

Additional DBA - Stanley Steemer International Inc. Additional phone - (804) 732-8572.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture and leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.664 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
8%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 64 reviews

Anne B.
08/2011
5.0
carpet cleaners
  + -1 more
After they clean the carpet, the carpet looks good. They do a pretty good job. I always appreciate them. They were on time. They were courteous and professional. Every time different crew comes and they were very nice, courteous, and professional. I'm thinking about getting the carpet in my van cleaned. I would use them in the future.
Description of Work: I used Stanley Steemer Carpet Cleaner for carpet cleaning. They did the work during the holidays in December.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Sue O.
06/2011
5.0
carpet cleaners
  + -1 more
They have been very responsive and thorough in their work. They seem to do a good job each time they come and seem to have reasonable prices. I found that the person who comes out to clean up is professional. They serve the metropolitan area. I would rate them highly and would use them again in the future if necessary.
Description of Work: I used Stanley Steemer Carpet Cleaner for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mark F.
03/2011
4.0
carpet cleaners
  + -1 more
Stanley Steemer was fine, it was a good experience. They were professional and reasonable.
Description of Work: Stanley Steemer cleaned our carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

Brehima C.
02/2011
5.0
auto detailing
  + -1 more
Overall was good, good experience. They just had a good result.
Description of Work: They vacuum and clean car seats. They cleaned out stains. They also do the carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

KAREN T.
01/2011
4.0
carpet cleaners
  + -1 more
The price was a little bit high but it wasn't too high where I wouldn't consider doing it again. They did a decent job. The quality was good.
Description of Work: We used Stanley Steemer to clean our rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evandro M.
01/2011
5.0
carpet cleaners
  + -1 more
I liked everything about them. The person was very nice and gentle. He spent three hours there just trying to make the work perfect.
Description of Work: They cleaned a four foot by six foot carpet that had urine stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

ellen R.
11/2010
5.0
carpet cleaners
  + -1 more
They did a fine job. I have used them before and will use them again in the future.
Description of Work: They cleaned all the carpeting in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rashida G.
12/2008
5.0
carpet cleaners
  + -1 more
This was a very professional company, who came on time and were very professional the entire time. The carpet did take longer than expected to dry, about 6 hours in some rooms. I plan to use them in the future.
Description of Work: Carpet cleaning, protection, and deodorizer for 5 rooms and a third floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Theresa B.
07/2008
5.0
upholstery cleaning
  + -1 more
Arrived on time, very personable, professional, quick, efficient, reasonable cost.
Description of Work: Cleaned two couches and one chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul F.
11/2007
3.0
carpet cleaners
  + -1 more
The first time the company came, they left the carpet in front of two chairs in the family room not clean and left streak marks in the bedroom floor and the area of the bedroom around the walls was left unclean. Could not discern this until carpet dried. I called them for a second visit. They promptly returned within a couple of days. I listened to all kinds of excuses on why the carpets still looked dirty. Many of the arguments were bologna. I insisted and indeed they did get the dark spots out from in front of the two chairs. In the bedroom they made the rug look worse. I called them for a third time. They came and this time got the bedroom carpet cleaned. Lesson of this adventure is to be persistent. You know when it is still dirty. They just need to try harder, like get down on ones hands and knees. Good point is that they returned each time in a timely fashion. They were very polite.
Description of Work: Two rooms to be cleaned with a protective spray. One room to be cleaned without a protective spray.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$136

JEANIE P.
09/2006
5.0
carpet cleaners
  + -1 more
They were here on time (called before hand). The technican was extremely knowledgeable and explained carpet care to me. They left NO mess, put protectors under the furniture and moved everything but the computers. They seemed very professional. I bought the Guaranteed Service Contract in addition to the cleaning and it is worth it. You can have your carpeting cleaned within one year three more times!
Description of Work: They cleaned the master bedroom and walk in closet, another bedroom, the hallway and the staircase. I had them clean, deodorize and protect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$514

08/2006
4.0
carpet cleaners
  + -1 more
I was expecting my furniture to look like new or something, but it really doesn't. The furniture looks clean, but not new. I only wanted to do the carpet, but the special is really just something to get them in the door for more services. The one room has really light colored carpet. A few days later I realized it did not look any cleaner. After I did some fancy talking they sent the guy out to redo that room and now it is clean the way it should have looked the first time.
Description of Work: I had gotten the special where you get three average size rooms cleaned for $99. I also had a living room set cleaned.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

08/2006
5.0
carpet cleaners
  + -1 more
Our carpets are very clean since we had Stanley Steemer clean them. There are no stains or anything and the hallway looks very nice again. They did not move the furniture, but put it up on little wooden blocks.
Description of Work: Stanley Steemer cleaned the carpets in four rooms and a hallway in our 2800 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

08/2006
5.0
carpet cleaners
  + -1 more
They did an excellent job on my carpet and they were very courteous while they were here. They even called me a few days later to be sure I was happy and satisfied with the job. They put all of the furniture back in place, and put little plastic pieces under the furniture. They were a little expensive, although I couldn t remember the price, but other companies I called wouldn t come out to this area.
Description of Work: They cleaned the carpet in three bedrooms, the living room, and the dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2006
3.0
carpet cleaners
  + -1 more
They did an OK job, but they didn t get the carpet clean where the carpet gets dirty from lots of traffic. They told me to rent a shampooer for those areas and I felt they could have done a better job. The technician was on time and polite, but I wasn t pleased with the results.
Description of Work: I had two rooms of carpet steam cleaned and treated with spot remover to loosen the dirt. One large room was over the garage and the other room was a large bedroom. They moved some furniture and put it back after they finished.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

SYED Y A.
08/2006
5.0
carpet cleaners
  + -1 more
They only had to move a few items, and they were good at pulling up all the stains. The carpets dried overnight. They seemed quite professional. This was the first time we used Stanley Steemer and they did a good job.
Description of Work: Stanley Steemer cleaned our home office and a big hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

08/2006
5.0
carpet cleaners
  + -1 more
Our carpets are so clean now that Stanley Steemer cleaned them. They got all of the stains out and even some that have been there for a really long time. The man who came to clean the carpets was really nice and listened to what I had to say. They are very nice people who do a really good job.
Description of Work: They cleaned the carpet in two rooms of our 2600 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

08/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He did a terrific job and the carpet and furniture was totally clean. I was very pleased with his work and he was very professional. He put little things underneath the furniture to protect it. He was on time, and I would highly recommend them.
Description of Work: The technician steam cleaned my carpet in one room of my house. He also cleaned the couch, chair and ottoman. He used a spot treatment and moved the furniture as he cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CONNIE O.
08/2006
5.0
carpet cleaners
  + -1 more
We have had people ask if we put in new carpets since Stanley Steemer cleaned them. They got all of the stains out and the parts that were high traffic no longer look like they are walked on all of the time. They were on time and really paid attention to the areas I was worried about.
Description of Work: Stanley Steemer cleaned the carpets in three rooms of our 2600 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

BRYAN M.
08/2006
5.0
carpet cleaners
  + -1 more
Carpet Cleaning is harder than I assumed. Stanley Steemer did a wonderful job. They are a hard working, dedicated company. They went over our dirty carpet several times to get it to smell good. They spent more time than I thought that they would have had to.
Description of Work: They cleaned two bedrooms, a living room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

08/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a wonderful job cleaning my carpets. They were able to get every single stain up. I was amazed. They had to move some of the furniture to get every spot, but they got everything back in the right locations. They were also extremely polite and courteous to me. Over all, they did a very good job and the price was very good. We have no complaints at all.
Description of Work: Stanley Steemer cleaned the carpets in my living room, dining room, and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

08/2006
5.0
carpet cleaners
  + -1 more
We are so glad that we had Stanley Steemer clean our carpets. They are a very nice company that really listens to their customers. They did not move the furniture, but put it up on little blocks. The people who came out were very friendly and we are very pleased with the service that we received from them.
Description of Work: Stanley Steemer cleaned the carpets in four rooms of our 2700 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

08/2006
5.0
carpet cleaners
  + -1 more
I have always been happy with the job that has been done. The guys always move my furniture and they are very careful with it. The carpet is always completely dry by the time they leave. I would have to say they are very professional.
Description of Work: I had a large living room measuring 12x20 cleaned and shampooed. The furniture was moved and then put back. I also had the hallway which is about 4 feet long cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
4.0
carpet cleaners
  + -1 more
The technician was right on time, very professional and polite. He did an excellent job and the carpet was really clean. I was really pleased with the results and I would recommend them. I think they re a little expensive.
Description of Work: The technician steam cleaned one room of my house, which was the family room. He used a spot treatment, but I moved the furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

TERRELL P.
08/2006
5.0
upholstery cleaning
  + -1 more
They arrived on time with a courtesy call, and were well dressed and courteous. The job was quite reasonably priced. The person who set up the appointment gave us a seniors discount. I was very pleased with the results, and so was the owner of the house. I chose this company from Angie's list based on comments from others. Definitely, we will use them again.
Description of Work: The workers cleaned three bedrooms, a living room, a dining room, and one set of stairs. They were very professional and efficient, and finished within an hour. Their work resulted in nicely cleaned carpets, even removing old stains left from previous tenants. They explained the work they were doing in detail and gave us advice on carpet care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186.3
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    • 2(current)
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Contact information

12727 Oak Lake Ct, Midlothian, VA 23112

www.stanleysteemer.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Flooring Sales and Installation,
Auto Detailing,
Upholstering - Boat & Auto,
Air Duct Cleaning,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture and leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Contact information

12727 Oak Lake Ct, Midlothian, VA 23112

www.stanleysteemer.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM