MaidPro Midlophian Va

The experience was horrifying! When I hired Maid Pro I was very specific with the owner, Jonathan, about my brand new hardwood floors and how it was important to me that they not ruin them. He said they use a product I had never heard of called Fabulouso. I repeatedly asked on different occasions if it was safe and he repeatedly said yes, so I let the "expert" have the job. Within a few cleanings I noticed that the finish in some places was vanishing. I called in a wood floor expert who said what ever was being used to clean my floor was eating away the finish. I reported the problem to Jonathan and after weeks of hesitation, he submitted an insurance claim. The right thing to do. After submitting my claim and the photos, the insurance company took months to determine that it is not Maid Pro's fault because Fabuloso is a safe product and no one had ever complained before. I just spent $3,000 to refinish my floors only to have Maid Pro use a cheap product, Fabuloso (I researched the product) on my floor and ruin it. No to mention that the cleaning crew broke a porcelain salt box in my kitchen and caused a frame to fall to the floor taking a huge chunk of my baseboard out. Jonathan was supposed to fix it but never did. Take your chances...maybe you'll have better luck and your expensive floors will be spared!

I have been using them for three months. I like their level of professionalism, the quality and the work that they do in the house.