Professional Moving Service, "We Provide The MUSCLE" Family owned and Operated, 20 Years serving Richmond and surrounding area. Delivery, Hauling, Snow Plow / Snow Removal
Business highlights
27 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Services we offer
Specialize in moving large items, delivery & in house moves."WE PROVIDE THE MUSCLE" Leave the heavy lifting for the professionals. Getting floors done, we will move your furniture.
Services we don't offer
J&M Moving Service does not offer packing service.
Thank you for your business. Mark J&M Moving Service
Glenda P.
09/2017
5.0
hauling services, moving companies
 + 0 more
they did a fine job.Fine
Description of Work: Hauling junk
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from J&M Moving Services
Thank you, Mark Mosley
Jose H.
07/2017
5.0
hauling services
 + -1 more
As good as it gets
Description of Work: They came and pick up what I did not needed. Just as they promised Very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from J&M Moving Services
Thank you. Mark J&M Moving Service
Anna A.
03/2017
4.0
moving companies
 + -1 more
It went ok.
Description of Work: Haul away boxes, etc.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from J&M Moving Services
Thanks, Mark Mosley J&M Moving Service
Martin G.
03/2017
5.0
hauling services
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from J&M Moving Services
Thank you, J&M Moving Service
T Alan M.
11/2016
1.0
moving companies
 + -1 more
It didn't.
Description of Work: I purchased the $75.00 deal on angie's list. I emailed and left vm's and never heard a word from them.
Rating Category
Rating out of 5
responsiveness
1.0
Response from J&M Moving Services
I am sorry no one returned your call. My cell phone number is (804)638-5004 please feel free to contact me about coupon. Thanks, Mark J&M Moving Service
Chris S.
10/2016
5.0
hauling services, moving companies
 + 0 more
Overall, very good.
Description of Work: Household items moved to storage unit
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from J&M Moving Services
Thank you, Mark J&M Moving Service (804)638-5004
Jessica D.
08/2016
5.0
piano moving
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,000
Response from J&M Moving Services
Thank you for your business. Mark J&M Moving Service
Debbie S.
07/2016
5.0
moving companies
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from J&M Moving Services
Thank you for your business. Mark J&M Moving Service
Cidna U.
06/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: The 2 movers moved a 2-bedroom house full of furniture from a "pod" sitting in our driveway to a moving truck. Too much for us to accomplish, but they it done in an hour and in such a manner that we had 'extra' room in the truck for additional boxes and furniture. I've already recommended this company to friends who needed moving services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from J&M Moving Services
Thank you, Mark J&M Moving Service (804)638-5004
Elaine D.
06/2016
1.0
moving companies
 + -1 more
unknown
Description of Work: Made appointment and never showed up.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from J&M Moving Services
My apologies to you. I can assure you it was not intentional. A mix up in communication. Thank you, Mark
LEW S.
03/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: Moved my safe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from J&M Moving Services
Thank you, Mark J&M Moving Services
Deborah W.
03/2016
2.0
hauling services, moving companies
 + 0 more
unknown
Description of Work: They removed a door to get furniture in and took it with them. Would not respond and would not return it. It took 4 or 5 men way longer to move the furniture out of storage than it had taken 2 men the to move it into storage. Owner was a complete jerk, did not want to honor the angies list deal. Total A**.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$1,325
Response from J&M Moving Services
Please call me at (804)638-5004. I don't recall doing your move. Are you sure J&M Moving Service did your move?Thanks, Mark J&M Moving Services
Shirley R.
03/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: J & M Moving removed from junk from my property. Fast & efficient. I will likely use them again.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from J&M Moving Services
Thank you, Mark J&M Moving Services
John H.
03/2016
5.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from J&M Moving Services
Thank you, Mark J&M Moving Services
Jeff K.
02/2016
5.0
moving companies
 + -1 more
unknown
Description of Work: Move 1 bed + 3 rooms from Richmond to williamsburg, about an hour trip.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from J&M Moving Services
Thank you. Mark J&M Moving Services
Joyce W.
01/2016
5.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from J&M Moving Services
Thank you, Mark J&M Moving Services
clayborne C.
01/2016
5.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
Response from J&M Moving Services
Thank you, Mark J&M Moving Services
Julia F.
12/2015
4.0
moving companies
 + -1 more
unknown
Description of Work: Moved from house to condo. They were late arriving. Also, they had no tools which proved to be a problem when dismantling a dresser mirror.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
$1,000
Response from J&M Moving Services
Thank you for your business. They should have let you know they were going to be late. I will go over this with my team. Thanks for your feedback, Mark J&M Moving Services
Nancy O.
12/2015
4.0
moving companies
 + -1 more
unknown
Description of Work: Moved a bed three miles down the road
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$300
Response from J&M Moving Services
Thank you. Mark J&M Moving Services (804)638-5004
Patricia F.
11/2015
5.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from J&M Moving Services
Thanks, Mark J&M Moving & Delivery Service
TOMMY T.
11/2015
5.0
moving companies, piano moving
 + 0 more
unknown
Description of Work: Used J&M to move a stackable washer and dryer up a narrow staircase. The movers from Home Depot refused to do it. J&M agreed to make it their first stop to coincide with the Home Depot. They did a great job, as they have in the past in moving piano's for me. Clearly there is a great deal of pride in the business and the work they do. I love these guys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from J&M Moving Services
Thank you so much for being a repeat customer. We value your business. Mark J&M Moving Services (804)638-5004
Erik S.
10/2015
2.0
moving companies
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$2,500
Response from J&M Moving Services
Mr. [removed member name], thank you for taking the time to do a review. I really would like to discuss with you the specifics of your move. I apologize that you didn't receive A+ service. Mark (804)638-5004
Matthew D.
10/2015
5.0
moving companies
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from J&M Moving Services
Thank you for giving us the opportunity. Mark J&M Moving & Delivery Service (804)920-8411
Ellen F.
09/2015
3.0
moving companies
 + -1 more
unknown
Description of Work: GOOD |*Very friendly, professional personnel |*Took great care not to ding walls |*Only needed 2 or 3 days notice for moving |*Discount coupons available through Angie's list |*Immediate response to damage issues | |BAD |*Time estimate for move was off by half - Bought a coupon for 4 hours at $500 to move a 2 BR apartment, but ended up paying an additional $800. I moved 12 miles. |*Movers did not carry their own tools and obviously did not know how to un-attach and re-attach a washer to the water supply. |*These movers are THE MUSCLE, i.e. their specialty is lifting heavy items, not making sure they arrive unbroken. If you don't pack your things very, very carefully, fragile items will be damaged. A solid cherry dining room credenza was covered in a black quilt and left in the sun, resulting in heat/sweat damage to the piece. A seasoned furniture mover should know how heat affects wood.
Rating Category
Rating out of 5
Response from J&M Moving Services
I apologize about the issues you mentioned. Antoine was the Supervisor on that job. He has over 10 yrs. Experience assembling and disassembly. In my 20 years of moving I had never had the sun to cause discoloration to a wooden piece of furniture. I wasn't aware that there was any item damaged other then the unusual stain that was on the side of curio. Thank you, Mark J&M Moving Services
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Hauling,
Piano Movers,
Delivery Service,
Home and Garage Organization,
Garbage Collection,
Lawn and Yard Work,
Snow Removal,
Lawn Fertilization & Treatment,
Landscaping
FAQ
J&M Moving Services is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
J&M Moving Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, J&M Moving Services does not offer warranties.
J&M Moving Services offers the following services: Specialize in moving large items, delivery & in house moves."WE PROVIDE THE MUSCLE" Leave the heavy lifting for the professionals. Getting floors done, we will move your furniture.
J&M Moving Service does not offer packing service.