J&M Moving Services

Moving Companies, Hauling, Piano Movers,

About us

Professional Moving Service, "We Provide The MUSCLE" Family owned and Operated, 20 Years serving Richmond and surrounding area. Delivery, Hauling, Snow Plow / Snow Removal

Business highlights

27 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Specialize in moving large items, delivery & in house moves."WE PROVIDE THE MUSCLE" Leave the heavy lifting for the professionals. Getting floors done, we will move your furniture.

Services we don't offer

J&M Moving Service does not offer packing service.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7294 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 226-294 of 294 reviews

Richard H.
06/2018
5.0
moving companies
  + -1 more
Very well.
Description of Work: 4th time we have used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from J&M Moving Services
Thank you for your business. Mark J&M Moving Service

Glenda P.
09/2017
5.0
hauling services, moving companies
  + 0 more
they did a fine job.Fine
Description of Work: Hauling junk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from J&M Moving Services
Thank you, Mark Mosley

Jose H.
07/2017
5.0
hauling services
  + -1 more
As good as it gets
Description of Work: They came and pick up what I did not needed. Just as they promised Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J&M Moving Services
Thank you. Mark J&M Moving Service

Anna A.
03/2017
4.0
moving companies
  + -1 more
It went ok.
Description of Work: Haul away boxes, etc.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from J&M Moving Services
Thanks, Mark Mosley J&M Moving Service

Martin G.
03/2017
5.0
hauling services
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from J&M Moving Services
Thank you, J&M Moving Service

T Alan M.
11/2016
1.0
moving companies
  + -1 more
It didn't.
Description of Work: I purchased the $75.00 deal on angie's list. I emailed and left vm's and never heard a word from them.

Rating CategoryRating out of 5
responsiveness
1.0


Response from J&M Moving Services
I am sorry no one returned your call. My cell phone number is (804)638-5004 please feel free to contact me about coupon. Thanks, Mark J&M Moving Service

Chris S.
10/2016
5.0
hauling services, moving companies
  + 0 more
Overall, very good.
Description of Work: Household items moved to storage unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from J&M Moving Services
Thank you, Mark J&M Moving Service (804)638-5004

Jessica D.
08/2016
5.0
piano moving
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Response from J&M Moving Services
Thank you for your business. Mark J&M Moving Service

Debbie S.
07/2016
5.0
moving companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from J&M Moving Services
Thank you for your business. Mark J&M Moving Service

Cidna U.
06/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: The 2 movers moved a 2-bedroom house full of furniture from a "pod" sitting in our driveway to a moving truck. Too much for us to accomplish, but they it done in an hour and in such a manner that we had 'extra' room in the truck for additional boxes and furniture. I've already recommended this company to friends who needed moving services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from J&M Moving Services
Thank you, Mark J&M Moving Service (804)638-5004

Elaine D.
06/2016
1.0
moving companies
  + -1 more
unknown
Description of Work: Made appointment and never showed up.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from J&M Moving Services
My apologies to you. I can assure you it was not intentional. A mix up in communication. Thank you, Mark

LEW S.
03/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved my safe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from J&M Moving Services
Thank you, Mark J&M Moving Services

Deborah W.
03/2016
2.0
hauling services, moving companies
  + 0 more
unknown
Description of Work: They removed a door to get furniture in and took it with them. Would not respond and would not return it. It took 4 or 5 men way longer to move the furniture out of storage than it had taken 2 men the to move it into storage. Owner was a complete jerk, did not want to honor the angies list deal. Total A**.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$1,325

Response from J&M Moving Services
Please call me at (804)638-5004. I don't recall doing your move. Are you sure J&M Moving Service did your move?Thanks, Mark J&M Moving Services

Shirley R.
03/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: J & M Moving removed from junk from my property. Fast & efficient. I will likely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from J&M Moving Services
Thank you, Mark J&M Moving Services

John H.
03/2016
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from J&M Moving Services
Thank you, Mark J&M Moving Services

Jeff K.
02/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Move 1 bed + 3 rooms from Richmond to williamsburg, about an hour trip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from J&M Moving Services
Thank you. Mark J&M Moving Services

Joyce W.
01/2016
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J&M Moving Services
Thank you, Mark J&M Moving Services

clayborne C.
01/2016
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Response from J&M Moving Services
Thank you, Mark J&M Moving Services

Julia F.
12/2015
4.0
moving companies
  + -1 more
unknown
Description of Work: Moved from house to condo. They were late arriving. Also, they had no tools which proved to be a problem when dismantling a dresser mirror.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$1,000

Response from J&M Moving Services
Thank you for your business. They should have let you know they were going to be late. I will go over this with my team. Thanks for your feedback, Mark J&M Moving Services

Nancy O.
12/2015
4.0
moving companies
  + -1 more
unknown
Description of Work: Moved a bed three miles down the road

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Response from J&M Moving Services
Thank you. Mark J&M Moving Services (804)638-5004

Patricia F.
11/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J&M Moving Services
Thanks, Mark J&M Moving & Delivery Service

TOMMY T.
11/2015
5.0
moving companies, piano moving
  + 0 more
unknown
Description of Work: Used J&M to move a stackable washer and dryer up a narrow staircase. The movers from Home Depot refused to do it. J&M agreed to make it their first stop to coincide with the Home Depot. They did a great job, as they have in the past in moving piano's for me. Clearly there is a great deal of pride in the business and the work they do. I love these guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from J&M Moving Services
Thank you so much for being a repeat customer. We value your business. Mark J&M Moving Services (804)638-5004

Erik S.
10/2015
2.0
moving companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$2,500

Response from J&M Moving Services
Mr. [removed member name], thank you for taking the time to do a review. I really would like to discuss with you the specifics of your move. I apologize that you didn't receive A+ service. Mark (804)638-5004

Matthew D.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from J&M Moving Services
Thank you for giving us the opportunity. Mark J&M Moving & Delivery Service (804)920-8411

Ellen F.
09/2015
3.0
moving companies
  + -1 more
unknown
Description of Work: GOOD |*Very friendly, professional personnel |*Took great care not to ding walls |*Only needed 2 or 3 days notice for moving |*Discount coupons available through Angie's list |*Immediate response to damage issues | |BAD |*Time estimate for move was off by half - Bought a coupon for 4 hours at $500 to move a 2 BR apartment, but ended up paying an additional $800. I moved 12 miles. |*Movers did not carry their own tools and obviously did not know how to un-attach and re-attach a washer to the water supply. |*These movers are THE MUSCLE, i.e. their specialty is lifting heavy items, not making sure they arrive unbroken. If you don't pack your things very, very carefully, fragile items will be damaged. A solid cherry dining room credenza was covered in a black quilt and left in the sun, resulting in heat/sweat damage to the piece. A seasoned furniture mover should know how heat affects wood.
Rating CategoryRating out of 5

Response from J&M Moving Services
I apologize about the issues you mentioned. Antoine was the Supervisor on that job. He has over 10 yrs. Experience assembling and disassembly. In my 20 years of moving I had never had the sun to cause discoloration to a wooden piece of furniture. I wasn't aware that there was any item damaged other then the unusual stain that was on the side of curio. Thank you, Mark J&M Moving Services

Contact information

3351 Speeks Dr. 110, Midlothian, VA 23112

http://www.jandmmovingservice.net

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM


Licensing

Insured

Licensed*

Trade License Number
541-850-159

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Hauling,
Piano Movers,
Delivery Service,
Home and Garage Organization,
Garbage Collection,
Lawn and Yard Work,
Snow Removal,
Lawn Fertilization & Treatment,
Landscaping

FAQ

J&M Moving Services is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

J&M Moving Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, J&M Moving Services offers free project estimates.
Yes, J&M Moving Services offers eco-friendly accreditations.
No, J&M Moving Services does not offer a senior discount.
Yes, J&M Moving Services offers emergency services.
No, J&M Moving Services does not offer warranties.
J&M Moving Services offers the following services: Specialize in moving large items, delivery & in house moves."WE PROVIDE THE MUSCLE" Leave the heavy lifting for the professionals. Getting floors done, we will move your furniture.
J&M Moving Service does not offer packing service.

Contact information

3351 Speeks Dr. 110, Midlothian, VA 23112

http://www.jandmmovingservice.net

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM