An Electrician and a Helper arrived late. Both men tracked dirt/mud from their shoes into my house and onto the carpet. The repair took about 10 minutes. Humphrey Electric billed me $175. I called to complain about the bill and was told that they have a minimum billing (which I was not told about when I phoned to make the appointment). I wrote a letter to the President of Humphrey Electric to further my complaint. He did not bother to respond. Really poor customer service.
Description of Work: Two Bathroom light switches (the on/off switch) were not working.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$175
JOSEPH C.
09/2006
2.0
electrician
+ -1 more
I had a lousy experience with this local contractor. They installed a fixture, but it didn't function, and they left the site before notifying me. They claim to have made a return visit in my absence but did not get the light working. They promised a third visit but never followed-through. Finally, I took a day off from work and begged for a quick trouble-shooting call to check the wiring to the fixture. They never came, ''too busy with other jobs.''
Description of Work: Attempted to install an outdoor security light fixture.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
CHARLES W.
08/2006
5.0
electrician
+ -1 more
We are extremely happy. The fellow that owns it (Dick Humphrey) is a super nice guy.
Description of Work: They wired entire home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
08/2006
5.0
electrician
+ -1 more
They had a flat fee of $90 for the house call and an hourly rate based on the length of the job. They let me know that upfront and they stuck to their estimate. My breaker kept popping the fuse and the guy from Humphrey's got it fixed in about 15 minutes, so there were no additional charges to me.
Description of Work: They repaired the main panel on our circuit breaker.
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Service Categories
Electrical,
Pest Control
FAQ
HUMPHREY ELECTRIC CO INC is currently rated 3.3 overall out of 5.
No, HUMPHREY ELECTRIC CO INC does not offer free project estimates.
No, HUMPHREY ELECTRIC CO INC does not offer eco-friendly accreditations.
No, HUMPHREY ELECTRIC CO INC does not offer a senior discount.
No, HUMPHREY ELECTRIC CO INC does not offer emergency services.
No, HUMPHREY ELECTRIC CO INC does not offer warranties.