Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation
About us
Family-owned & operated business specializing in all your flooring needs. HFI is a class B contractor with all the licensing & insurance required. We maintain full-time employees, provide free estimates, and accept major credit cards. Please come in and visit our showroom or call for more information at 804-467-7925.
Business highlights
24 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Services we offer
We offer all services that are required for installing or refinishing wood floors. We offer all services related to carpeting. We sell top-quality floor products, performs removal of old floor coverings (carpet, vinyl, tile, etc.), and installs new floor along with all the necessary trim and moldings. We also: convert staircases to oak, sell/install laminate flooring, LVT, re-coat wood floors, sand/refinish wood floors.
The floors were installed beautifully, and their pricing was much better than other vendors I'd either called or had come out for estimates. The workers damaged a sconce while doing the work, and that type was no longer made, so I had to purchase two sconces, for it was a part of a pair. The company gave me no problems in paying for the replacements. They were very professional about everything. I would have liked for them to have carried away all of the packaging of the new flooring, but that wasn't their responsibility and wasn't in their contract.
Description of Work: I had them to take out the wood floors in my home and replace them with bamboo flooring that I purchased from another vendor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Linda S.
09/2017
5.0
hardwood floor
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Christine C.
02/2017
5.0
hardwood floor
+ -1 more
Great! The installation was top notch and some problem areas (an odd staircase railing that needed to be worked around, not your standard staircase railing) were worked around with a great solution. The crew was punctual, professional and did a wonderful job! The pricing was competitive, I got a much better deal going with Howdyshell than I would have from a local flooring company and the selection of flooring they have is outstanding - if you think you've seen all the available hardwood flooring, think again. If you are in the market for hardwood installation, take the time and swing by their locations, it's worth it to see their collection and their pricing is competitive, too so the old thinking that specialized shops charge more is wrong! I saw beautiful hardwood flooring I did not see anywhere else in the stores around here. To Howdyshell: Two thumbs up, keep up the great work! The only suggestion I have is to get someone to do SEO for this company so this company is listed on the first Google page of results, have a greater web presence and utilize more social media besides Facebook. I stumbled across this company by searching online for the brand and style of floor that I wanted, if it wouldn't have been for that, I would have totally missed it (at the time, it wasn't easy to find on Angie's list either).
Description of Work: Installation of Impressions Wheat Elegance Oak hardwood flooring in living room, dining room, hallway and three bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$8,200
Response from Howdyshell Flooring Inc
Thank you for the review!! We're so happy you are pleased with your new floors. We appreciate your feedback and will continue to aim high!
Baseer A.
08/2016
4.0
hardwood floor
+ -1 more
We were relocating from out of state and wanted to get the floorwork done prior to moving in. There were about 5 weeks for the three projects (floorwork, interior painting, and kitchen upgrade). We got quotes from 3 flooring companies and decided on Howdyshell given their middle quote and assurance that the work could be completed in a timely manner. Ultimately, the quality of the work was good and the floors look well-done. I must stress that the end result is good. Steve, the owner, is a very likeable guy and in person was always very pleasant, responsive, and professional. However, we have very mixed feelings since we encountered problems along the way: 1) The sawdust was not managed or cleaned up well, and the workers did not turn off the AC unit during sanding work. This caused the 1st floor AC unit air filter to become severely clogged and caused the unit to malfunction. (The unit ran for two weeks in this state, with ice forming on the outside AC unit piping). Cost of expenses + repairs was $500, which was mentioned. Steve listened but did not offer any significant concession or attempt to make this right. Even the other contractors (while trying to be tactful about another contracted) commented several times about how much dust had been left behind. 2) There was very poor communication with the other contractors and myself. The 2 other contractors repeatedly told me that they were unable to get in touch with anyone at Howdyshell to coordinate work. This meant that on two occasions the painter and kitchen contractor had to turn around after coming to the house. This disrupted their schedule and wasted a couple of their days. I had a similar experience because it often took multiple messages to get a response, and there were long stretches of not receiving return phone calls or emails. 3) Part of the reason for the above issue with other contractors was that stated dates for work were delayed. For example, staining that was supposed to be done between 6/23-6/30 didn't happen until 7/12 (one day before our move-in). Needless to say, it caused us a lot of anxiety that this work was done at the last minute. It also meant that final parts of the painting could not be completed prior to moving in. I have tried to be fair and objective about both the good and poor aspects of the contracting experience, and did communicate the above to Steve when completing payment. He was professional in acknowledging/hearing this constructive criticism.
Description of Work: Entire 1st floor refinishing (sanding/staining) + 3 rooms converted to hardwood
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$11,800
Response from Howdyshell Flooring Inc
We are very appreciative of the business and comments the clients left and glad they give our work crews a positive review however we wanted to respond as there must have been some mis-understanding, possibly because homeowner was not in town during the process. (1) There is dust during the sanding process, however we use a certified dust-reduction system. All our clients are informed this captures about 75% of dust and cleaning will be required afterward. Also, we walked the home 3 days after sanding was complete and the A/C was working perfectly. (2) We spoke to the paint contractor multiple times to coordinate work dates and never once was there a concern on their part. (3) Our work was completed several days prior to move in, homeowner may be referring to the final coat of finish which we intentionally hold off until other contractors are out of the home so the new floor gets a final coat without all the foot traffic. This is common practice and the painters as well as homeowner were informed. Thank you again for everything, we apologize for any discomfort you experienced.
Mykl E.
04/2016
5.0
flooring contractor, hardwood floor
+ 0 more
Howdyshell Flooring did a fantastic job installing the oak hardwood that I purchased at Floors and Decor. They were very professional, showed up at my house on time, and finished two relatively large rooms in one day!! My floors are beautiful and transformed my house. Every time I walk into my great room or dining room and see the floors, I fall in love all over again. I highly recommend Howdyshell Flooring.
Description of Work: Howdyshell Flooring did a fantastic job installing the oak hardwood that I purchased at Floors and Decor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Timothy K.
01/2016
5.0
flooring contractor, hardwood floor
+ 0 more
Steve was great to work with, the entire crew was quick to respond and very professional. They did the work in a very timely manner and the work was done very well.
Description of Work: Sanded and refinished 400 sq ft of hardwood flooring. Used a water based poly finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Carol S.
06/2015
5.0
flooring contractor, hardwood floor
+ 0 more
The work was excellent and the timing was all as promised. The work began and finished as scheduled. The new floor and the old floor are now one seamless floor - it looks great! Steve worked with me to deliver my desired outcome. I couldn't have asked for a better experience!
Description of Work: Remove engineered wood in part of the first floor and replaced with hardwood to match the existing hardwood in the other part of the first floor. Sanded and refinished the old hardwood to match the new hardwood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Alison C.
05/2015
5.0
hardwood floor
+ -1 more
I had two weeks to get my house ready to sell. They were the first contractor in a long line of those scheduled. If they were late or did not finish on time, my entire project would have been in jeopardy. They came when they said, finished when they said, and charged what they said they would.
Description of Work: They pulled up carpeting in the living room and refinished the entire first floor to match. There were multiple scratches, carpet tape and discolored wood that they made disappear. The floors look great.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Randall D.
03/2015
5.0
flooring contractor, hardwood floor
+ 0 more
They did a great job. Very professional and great to work with. I will be using Howdyshell any future flooring work.
Description of Work: Remove carpet and install hardwood flooring in our master bedroom, hall, and two walk-in closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Robin G.
10/2014
5.0
flooring contractor, hardwood floor
+ 0 more
unknown
Description of Work: The crew did a great job on refinishing our wood floors on our 100+yr old home. they look amazing!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Matthew G.
10/2014
5.0
flooring contractor, hardwood floor
+ 0 more
Steve came and gave us the estimate and gave us a very fair price. We had them deliver the flooring about 4-5 days in advance to allow it to acclimate to the house. The install went well. We are currently waiting for the staining and finishing, but have had nothing but a great experience to date.
Description of Work: Installed over 800 sf of new white oak flooring and finished nearly 1800sf of flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Peter B.
08/2014
5.0
flooring contractor, hardwood floor
+ 0 more
Our floors had water and sun damage, and we had several companies provide estimates for refinishing the existing floors and replacing the carpet in our family room with hardwood floors. While all of the quotes were in the same ballpark, Howdyshell was the only company that explained the different types of polyurethane finishes to us and indicated that they could tie in the new floor in the family room with our existing floors. Steve was very responsive to our questions and patient with trying to find the stain color that we wanted -- he even stained some samples and brought them over for us to see before starting the refinishing process. They were able to start the process while we were on vacation, and we were able to sleep in the house the few days they were finishing since we chose a water-based polyurethane. All of the Howdyshell employees that we met were professional and friendly. They even finished a day earlier than expected. Our floors look great, and the floors in the family room blend in seamlessly with the rest of the floors downstairs. Overall, it was a great experience. I wouldn't hesitate to use them again or recommend them.
Description of Work: Howdyshell refinished the hardwood floors in our home. They also removed the carpet from our family room and installed new hardwood floors, tying into the existing floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
MIKE C.
07/2014
5.0
flooring contractor, hardwood floor
+ 0 more
Excellent.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Elizabeth C.
06/2014
5.0
flooring contractor, hardwood floor
+ 0 more
unknown
Description of Work: Installed and finished new hardwood floors on second floor of our home. A very professional job from start to finish. They made a special effort to meet our time frame and did a great job. The floors are beautiful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Wendy E.
05/2014
5.0
hardwood floor
+ -1 more
My husband and I contacted a number of potential Angie's List providers for our renovation project. Howdyshell was by far the most professional in this initial stage, responding quickly, first by email and then when assessing the scope of work to be done on site. After my husband and I carried out most of the demolition, HFI installed the new floors in the family room and powder room and installed a new oak staircase over two days. During the next stage, the new flooring as well as our existing hardwood floors in the living room, dining room, foyer, and closet were sanded using "dustless" technology. We decided to go with darker stain this time around, and the crew provided me with some stain options. Staining was completed in a day, followed by three coats of latex semi-gloss poly, which emitted much less odor than an oil-based version. The three layers of poly were applied over three days. The last step was the stained-to-match shoe-moulding installation throughout. Steve Iddings was my primary contact throughout the process. He and his crew were extremely professional from beginning to end. I asked a number of questions, and Steve was patient and timely with his responses. The final product is absolutely stunning. It is impossible to tell where the old flooring ends and the new flooring begins; that is how well Howdyshell transitioned the floors from room to room. The staircase is gorgeous; it is the first thing one sees when entering the house, and it is truly beautiful. We will be renovating the kitchen in a few months, and we will definitely be using Howdyshell again to install the new hardwood floor to match the rest of the hardwood floors.
Description of Work: Howdyshell Flooring, Inc. installed and stained new white oak flooring in our family room and powder room, converted our carpeted stairway to oak , and refinished all of our existing hardwood floors to match. In addition, shoe moulding was stained to match and installed throughout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Karen P.
11/2013
5.0
hardwood floor
+ -1 more
I made an inquiry via a phone call and email and the representative was polite and responsive. He responded to my email within a few days. He made an appointment in a timely manner and was prompt and professional. The representative answered all our questions, and there were many. He was patient and informative. We did not receive a quote, but, because of our short timeline, and the fact the we needed more work done than just flooring installation, we went with a general contractor.
Description of Work: Made an in -person visit to our home to discuss our flooring project.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katharine Y.
11/2013
5.0
hardwood floor
+ -1 more
The results are beautiful. They arrived on time, the crew was great, and in one day we had beautiful hardwood floors. The job was done on time, on budget and they even suggested a brand that would save us some money and provided a lifetime guarantee on the product.
Description of Work: Howdyshell installed prefinished oak flooring in our master bedroom, walk-in closet, linen closet and on 3 stairs leading to our master bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,250
eboni B.
11/2013
4.0
flooring contractor
+ -1 more
It was a informative conversation but no work was preformed.
Description of Work: I contacted them about the work that they can do and the estimated time and cost.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Mary G.
06/2013
5.0
flooring contractor, hardwood floor
+ 0 more
The quality of the work they did for us is spectacular! It took them two days to sand the floors, and then they called us in to show us how three different stains would look. We chose one of the three, and it was applied. Then, three protective oil-based coatings were applied over 4 days. The day we chose the stain was the last contact we had with them until they sent their invoice by email. The job took 5 days. Before we actually owned the house, we did not feel we should make arrangements with a floor refinisher. We called the man who inspected the house for us prior to purchase for the name of a floor refinisher. He recommended Howdyshell, and Steve came out to the empty house immediately to assess the situation. He was very professional and forth-right about what would be involved and how much it would cost. We then asked the impossible: could they start tomorrow? Steve said no. Then, he called back to say they were going to work our job in. This was the best news to us because if we didn't do it now while the house was empty, there was a good chance we would never do it.
Description of Work: Refinished the hardwood floors in our house: approximately 1,500 square feet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Alice M.
06/2013
5.0
flooring contractor, hardwood floor
+ 0 more
I bought a townhouse that had a mix of old scuffed honey wood floors adjoining new dark wood floors in the rest of the downstairs. Cost estimate for new floors to replace the old floors was $8000. I asked two vendors if old floors could be refinished. Both were skeptical, but only one was willing to research it and give it a good probability of success -- Howdyshell Flooring took on my project. It was a phased approach with a light sanding and then restaining -- twice to get the color just right -- and then the finish was applied. The floors look great! I am extremely pleased. There was a buckle in the new floor that they were also able to fix. All this for $1900 versus $8000 I would have spent for new floors. Several workers were employed to do the job and all of them were very pleasant to work with. The owner -- Howdy himself -- oversaw the project. Steve heads up business and marketing. He was the one who gave me the estimate and scheduled the work to be sure I was able to meet my move-in date. Very responsive and professional. I just can't say enough about these folks!
Description of Work: Refinish and stain old wood floors to match new wood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
VICTOR T.
05/2013
5.0
flooring contractor, hardwood floor
+ 0 more
Steve & his crew came saw & installed Red Oak & Custom stained the Hardwood in my new construction build's. Best part was they were fast, cleaned up neatly, & Steve took the time to show us the different color options & even tried to match what we saw on the web. In the end he mixed a custom stain that just looked perfect for our new house. Steve & his crew are easy going but still attentive to details. I highly recommend at least talking to them for your needs.
Description of Work: Red Oak & Custom stained Hardwood in new construction build's installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Katharine Y.
05/2013
5.0
flooring contractor, hardwood floor
+ 0 more
The crew was professional, arrived and completed the job on time. They were responsive to our call for a missing rim piece that was not installed, but it took a while to get it done. Overall we are thrilled with our new floors. They were very open to my ideas for fixing a problem with the existing floor, and made it look like the new border had been there all along.
Description of Work: Removed damaged edge of living room (unfinished) floor and installed a cherry border. Sanded, stained and finished living room, dining room and foyer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,075
MIKE C.
12/2012
5.0
flooring contractor, hardwood floor
+ 0 more
They arrived right on time and did exactly what they said they were going to do. Steve Iddings was the guy that came out and he was excellent to work with. they were very clean and did a very ice job. I would definitely use them again and recommend them to everyone. It's so nice to work with a contractor that cares about your home as they do. Great job guys!!! Oh and by the way my wife loves the new areas, we'll call you after Christmas to the rest of it done.
Description of Work: My wife and I had Howdyshell Flooring Inc. come to our home and gave us a price for refinishing some areas in the downstairs of our home
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
Howdyshell Flooring Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 3:30 PM
Saturday: Closed
Howdyshell Flooring Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Howdyshell Flooring Inc does not offer a senior discount.
No, Howdyshell Flooring Inc does not offer emergency services.
No, Howdyshell Flooring Inc does not offer warranties.
Howdyshell Flooring Inc offers the following services: We offer all services that are required for installing or refinishing wood floors. We offer all services related to carpeting. We sell top-quality floor products, performs removal of old floor coverings (carpet, vinyl, tile, etc.), and installs new floor along with all the necessary trim and moldings. We also: convert staircases to oak, sell/install laminate flooring, LVT, re-coat wood floors, sand/refinish wood floors.