Homelink

Our family has been highly satisfied with Homelink, both in the quality of their work and in their personal and responsive customer service. The ladies do a fantastic job cleaning our house. They are both thorough and efficient in their work, and having them clean has been such a help to our family. We would absolutely recommend Homelink for housecleaning services!

Took longer than expected but went well.

Fabulous. I wish you had higher marks than an A. I believe their work is definitely an A++. Bill Maslink provided an outstanding experience from contract to conclusion. Scott Messe, job manager literally provided day to day communication, scheduling and solutions. we never felt insecure in abilities of trades -plumbers, electricians, carpenters, cabinet makers, etc. Each trade arrived on the scheduled day ttimely, did their work plus cleaned up afterward, And, Scott met them at the house before, during or immediately after. He also got the job done a week earlier than expected. We are retired professionals having relocated several times during our careers. We interviewed a handful of contractors but none checked all our boxes. Homelike did! With our experience in building and/or remodeling a total of seven homes, we knew what to look for in a contractor. Homelink ranks #1 in all aspects.

The receptionist Chantalle was awesome and Dan the lead serviceman was a super-nice guy. They fixed everything quick and were great to deal with - I highly recommend them!

We didn't hear from them after the visit. I can't say Yes or No to whether I'd use them in the future - there should be a Maybe option. I'd love to get an estimate as they come well-recommended from a friend. UPDATE: after several contacts asking for an estimate and being promised one each time, I've given up.

Demo bathroom to studs and build back up to a full remodel. On time, on schedule and no hassle. They kept the construction dust to a min also.

They were fine. The structure of the business is just not how I generally prefer.

First it took a week to get a response from the floor person that I was told would get back to me. After a week I had called back to see what was taking so long. I explained my situation and told her I needed someone who could pull up my subflooring to see what was going on. Instead she scheduled an appointment to come by the house without someone who could do that. She had a negative attitude and wasted my time.

The subcontractor was fantastic! Smart Wire 360 - I recommend highly. Homelink, however, did not call me back when indicated, and the original scheduled date was not found on their books. The rate came in higher than quoted, also. Either they were having a very bad week, or they are very disorganized.

I called Home Link based on AngiesList's grade & because they had good reviews. Most other contractors I called wanted to come right away or within a day or two. Home Link works differently, there process is: 1. You call the office 2. They leave a message for a Project Manager 3. He will email or call you to set up the appointment (maybe a day or two later) The project manager came out and looked around and discussed the project with us. He was punctual on that day and professional (why I ranked it high on these). We told him we needed an estimate rather quickly and he said he would get one out to me the following week. When I did not receive it, I sent an email to remind him and let him know that we HAD to make a decision by the next day or at latest, that Friday, and really needed the estimate please (I was not mean, just matter of fact). I received NO Reply at all from him. It is now a week later and we have made our decision, however, I feel we could have made the decision a week earlier had I known they had no intention of providing an estimate. We waited, b/c Home Link said they would provide an estimate, but they did not. It is a rather large project, so I am surprised that they did not bid on it. I was very disappointed in the outcome with Home Link and expected at least an email reply. This is why my rating is low.

Homelink was extremely professional and provided high quality results on a tough job to blend flooring colors on an existing hardwood floor. Perfect !!

Excellent ~ done with materials so this will not be an annual repair event.

Generally the work was well done and completed in a professional manner.

We highly recommend Homelink and would use them again. Scott Meese is very knowledgeable and worked closely with us to develop our updated kitchen and one of a kind kitchen island at an affordable price.

First, all the bids took a painfully long time to obtain (in one instance, over 5 weeks). During the time I waited, I had to repeatedly call the office as well as the Homelink carpenter in order to remind the company that I still was waiting for them. Regarding the entry door, I was sent to the supplier myself -- quite a distance away -- to find what I wanted. The bids were astronomically high! Homelink came in over double the cost of what I ultimately paid to others. (Note that the other companies that I chose to hire did wonderful work.) I will never approach Homelink again. The website touts "one stop shopping." And so it is, particularly if you're looking to deplete all your dollars in one fell swoop. (Note: I've wrestled writing this review for some time, preferring to praise providers rather than censure. But given the amount of time wasted, and the astronomical estimates, it seemed inherently wrong not to warn other Angie's List members.)

Bill was prompt in scheduling Sandy, Homelink's Carpenter, to visit our home, conduct a thorough walk around our home identifying work to be performed, and providing a proposal. Sandy is one of the friendliest, honest, professional, and capable carpenters we've ever experienced. We are very pleased with the work that Sandy and Homelink performed.

The owner arrived on time but the lock we had purchased would not work on our new front door. He suggested we purchase the correct size lock and he would come back to install it. We did and he was able to install it with no problem. He was very efficient and professional. We will use this company again without hesitation. Highly recommended.

I liked him. He seems like a really good guy so I would give him a good rating. I like the way he came out in to my home, he's a very nice gentleman and he's trustworthy. I like the estimate that they gave. I just haven't done anything yet because it's close to Christmas time. The price was reasonable. I would use them in the future.

The project was professionally supervised by Scott Messe who was a real joy to work with from start to finish. Every phase of the project including demo, plumbing, electrical, tile, carpentry work and cleanup was closely supervised by Scott. HomeLink was able to meet our budgetary goal and tight completion schedule requirements. The end product is a beautiful modern master bathroom that we are very proud of and which has become the envy our our neighbors. Job well done HomeLink and thank you. Would we choose HomeLink again for any future projects? Yes, without hesitation.

My husband and I were in search for a project manager to handle a couple of projects around our house, and I saw what great reviews Homelink had received on Angies List so we decided to reach out to them. I wrote Homelink a message on Angie's List asking if they could complete these projects. I received an automatic message reply 3 days later that said they would contact me shortly and finally heard from someone at Homelink 6 days after that. Other companies that I've worked with have reached out to me within about 2-3 days, but it took me 9 days to actually speak to someone at Homelink--not a very timely response in my book. One of their project managers, Scott, came to our house to check out the projects. He also brought a plumber to give us an estimate on installing the gas line and switching out the electric stove to gas. Both Scott and the plumber looked at the stove and discussed the details of the project. We decided to go with Homelink to do this project so we set up an appointment with the plumber to complete the work. When he finished running the gas line and was installing the new gas stove, the plumber asked us when the electrician would be there. I stated that I did not know we needed an electrician and he said that anytime you switch an electric stove to gas you have to switch the electrical outlet. After doing research online I realize that anyone who has ever been involved with or knows anything about electric to gas stove top conversion would know that this is a required step when completing this project. I then called Scott asking about the electrician and the conversation with him was unprofessional and condescending. Scott stated he did not set one up because he did not know we needed one and if we wanted his help in getting one that would be an additional two hundred dollars. He talked in a roundabout way first saying that he did not know we needed to change the outlet and then mentioned that for all he knew we had a friend completing that part. He tried blaming me saying that I did not tell him I needed an electrician... I should not have to. I asked to switch an electric stove to gas in my original message on Angies List and I feel that as a project manager who is supposed to be overseeing ALL aspects of this job, Scott should have known about having to switch the outlet and he should have brought this to our attention. We wanted a project manager to oversee these jobs because we don't know what all is involved in these projects. It is HIS job to understand all aspects of the project and then coordinate all parties involved to get the job done. He only coordinated half the project and now we are stuck with a gas stove the we have to light with a match. When I told Scott that I wasn't happy with this customer service as he was taking no accountability for the mistake, he referred me to Angie's List to read the great customers reviews they have. How about I'm a current customer and he should be concerned with my viewpoint of their customer service. This happened back in July and its now October and we still have not gotten this resolved. My husband and I reached out to Scott trying to get this resolved and after telling us he would look into it, we never heard back from him. He ignored our calls and wouldn't call us back so we eventually reached out to his boss but he was with Scott at the time and just took his side. I definitely wouldn't recommend using this company to coordinate your projects because they do not know how to be effective project managers.

We probably won't do work with them again. It took way longer than what they estimated that it would take. They left all these boxes in our garage for a long period of time. They didn't keep up with some of the material that they had to put back. They had to replace them. It didn't look quite the same like the way it looked before. They have to change it in the middle of it because they did an estimate and they couldn't remove or put in one of the pieces that has to go with the tub and the bathroom through our doors. They estimated wrong on that so they have to change some of that material and I don't think there were any costs otherwise to speak of so that's a positive and another positive were that there were two or three things that went wrong with the house while they were doing it but that didn't relate to them. Since they were there, we got them to fix it and they were cooperative to do that, so that was good. I could say that is a positive, but it's just taking way way too long and not being able to foretell that the piece that they wanted to order wouldn't go through our doors and they have to give us another.

I was emailing and speaking with Kelly in February. She was great - courteous, responsive, and knowledgeable. She provided pricing to replace the shower stall. The price was $5,000. I gathered some other prices and called Kelly back to move to the next phase and have someone visit. Kelly didn't answer, but the phone rang and rang and finally was picked up by someone (Bill?.) He said he would have one of his project managers call me the next day and arrange a time. No word for 2 weeks. I called back. I believe I spoke to Bill again who apologized and said he would really have a project manager call me this time. The next day Scott called and we agreed on meeting time of 3/26. I reviewed the shower stall work with him and asked him to add the vanity and toilet replacement into the final estimate. I haven't heard from Scott since. I'm done with HomeLink. Kelly was great, but after that the grade has been a big zero. If they don't want my job/money why don't they just tell me that up front?

Throughout the entire process -- which took a few weeks due to the nature of the work being done -- Bill was unfailingly courteous, responsive and attentive. All those who came to my home were professional in their demeanor and knew exactly what they were doing. In addition, I believe Homelink's pricing is very fair and reasonable; I received quotes from two other companies and Homelink's estimate was right on target. Finally, the end result speaks for itself. We are very pleased with how everything turned out.

We chose another contractor for these renovations therefore no work was performed by Homelink. Kelly Naughton was very pleasant, helpful, and professional during this process and answered all our questions clearly and in a timely manner. We will keep Homelink in mind for future services and sincerely appreciate their assistance.

These guy were Fantastic and the price bet any one I had called well never use any one else