Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Homelink Cleaning Services

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

For many of us, balancing work, family and keeping a clean home can be overwhelming. Homelink is a family owned business dedicated to helping you simplify your life and gain peace of mind. We will introduce you to a team of our experienced house cleaners whose job it is to make sure your house is clean from top to bottom. While there are specific services included in our cleanings, no house is the same, and we can adapt our cleaning services to meet your needs. Need the inside of the refrigerator cleaned? Linens changed? Just let us know and we will create a cleaning plan that works for you. Thank you for choosing Homelink Cleaning and we look forward to hearing from you!

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Voted one of Richmond Magazine's favorite cleaning companies by readers, we offer detailed residential cleaning from friendly, experienced cleaning professionals. Give us a call for a complimentary estimate!

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.862 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 62 reviews

Gwendolyn M.
09/2016
5.0
house cleaning
  + -1 more
Excellent cleaning service. The ladies are prompt, pleasant and honor my requests to use specific cleaners for floors and counters. They are detailed and thorough.
Description of Work: I use Homelink for Biweekly residential cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Goran G.
03/2016
5.0
house cleaning
  + -1 more
Cleaning crew did an outstanding job. It took a while to schedule the service due to them being very busy, inclement weather, or holidays. The cleaning crew (3 people) were punctual and we discussed what I wanted to have cleaned during the time they were here. They did a meticulous job and I'm very satisfied with the service.
Description of Work: Purchased an "Angie's Deal" - $80 for 4 hours of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Homelink Cleaning Services
Thank you for taking the time to review our Housecleaning Services. We value your feedback and are happy your were pleased with our "introductory" housecleaning coupon. We look forward to working with you again in the future. Kind regards, Dana

Carolyn S.
03/2016
5.0
house cleaning
  + -1 more
Excellent company! The work done was high quality and the owner was friendly and quick to respond and schedule work.
Description of Work: 4 hours of house cleaning (2 hours with 2 cleaners)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Homelink Cleaning Services
Thank you for taking the time to review our Housecleaning Services. We value your feedback and are happy your were pleased with our "introductory" housecleaning coupon. We look forward to working with you again in the future. Kind regards, Dana

Janice Z.
01/2016
5.0
house cleaning
  + -1 more
Arrived right on time. There were some things that I expected to be done that were not, but for the hours that they were here they worked hard and the house definitely looked better.
Description of Work: general cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Homelink Cleaning Services
Thank you for taking the time to review our Housecleaning Services. We value your feedback and are happy your were pleased with our "introductory" housecleaning coupon. We look forward to working with you again in the future. Kind regards, Dana

Gwendolyn M.
11/2015
5.0
house cleaning
  + -1 more
Very well. Dispatch very friendly, helpful. Crew professional, quick and responsive to requests. Quality of clean was very good, little missed in spite of time constraint. Hired for regular cleaning.
Description of Work: Cleaned first level of 2900 sf home with attention to areas I specified

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Homelink Cleaning Services
Thank you for taking the time to review our Housecleaning Services. We value your feedback and are happy your were pleased with our "introductory" housecleaning coupon. We look forward to working with you again in the future. Kind regards, Dana

Claudia A.
11/2015
5.0
house cleaning
  + -1 more
The staff were on time/early. Pleasant staff. Diligent workers, very good cleaning job!
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Homelink Cleaning Services
Thank you for taking the time to review our Housecleaning Services. We love to hear that customers are happy and we look forward to working with you in the future.

David A. K.
11/2015
5.0
house cleaning
  + -1 more
Very well. Prompt, courteous, and thorough.
Description of Work: Home cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Homelink Cleaning Services
Thank you for taking the time to review our housecleaning services. We love to hear that our customers are and happy and pleased with our housecleaning team. We value your feedback and look forward to working with you again in the future! Have a wonderful day, Dana

Terri C.
10/2015
5.0
house cleaning
  + -1 more
Homelink Cleaning Services do a excellent job. Every two weeks we are reminded in advance by e-mail when the cleaning crew will be at our home (including an approximate time). We are on a regular Friday afternoon schedule. The crew of 2-3 ladies arrives with all of their supplies and efficiently work their way through our three bedroom, 3 bathroom home in less than 2 hours. Bathrooms and kitchen counters are spotless when they are done. Floors are vacuumed. Beds are made or changed if clean sheets are left out. High and low dusting is done in rotation. I appreciate that the ladies who clean for us are almost always the same from week to week so that they come to know our house and family. My husband works from home, and the ladies are always willing to work around times he needs to be on the phone while they are cleaning. I would highly recommend Homelink Cleaning Services.
Description of Work: Homelink personnel have cleaned my home every two weeks for the last 3+ years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Response from Homelink Cleaning Services
Thank you for taking the time to review our housecleaning services. We love to hear that our customers are happy. We value you and appreciate your business, and look forward to seeing you soon! Have a wonderful day!

HARVEY T.
10/2015
3.0
house cleaning
  + -1 more
Nice ladies, but at exactly two hours they stopped and left. Some of the areas I asked specifically to attend to, were not cleaned. Others, not asked for, were cleaned.
Description of Work: Performed basic cleaning. Two workers for two hours.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$80

Response from Homelink Cleaning Services
Thank you for taking the time to review your "introductory" housecleaning service. As was mentioned on the coupon and via Angie's List/client correspondence, the cleaning was for two (2) hours for two (2) ladies. Our team reviewed with homeowner upon arrival the priority areas knowing that we would not complete the entire house within that time frame. Thank you for your business.

Linda H.
09/2015
5.0
house cleaning
  + -1 more
Excellent- on time- the rooms were like new.
Description of Work: Cleaning - kitchen/ bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Homelink Cleaning Services
We are very happy you were pleased with our services. We love to hear feedback like this! Thanks so much for taking the time to review us. We look forward to working with you in the future.

Scott M.
08/2015
5.0
house cleaning
  + -1 more
We used this service the past 3 years and they have always been great. Reliable, efficient and professional. The only reason we stopped is we are trying to teach our kids life lessons and they are cleaning our house. I am sure at some point we will go back to Homelink.
Description of Work: Cleaned house. Upstairs and downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Homelink Cleaning Services
Thank you for taking the time to review our house cleaning services. We love to hear feedback like this. We have enjoyed working with you over the years and we look forward to seeing you again in the future!

Patricia S.
08/2015
5.0
house cleaning
  + -1 more
Overall, it went well. The dusting could be better by moving things rather than dusting around things. Too many missed spots.
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Homelink Cleaning Services
Thank you for taking the time to review our cleaning services. We are so happy you were pleased and we value your additional comments. We look forward to working with you in the future. Thank you again for choosing Homelink for your housecleaning needs.

Cecelia J.
08/2015
3.0
house cleaning
  + -1 more
Cleaning services were always good. Howeverc we've had zero response from the owner in reference to the ripped sheets that happened when the cleaning women were changing the sheets earlier this year. I have provided him with pictures, and have tried to follow up with the assistant Dana to no avail. I would like a refund for the new sheets that I had to buy at a reduced price (compared to the ones that were ripped) for $30.00.
Description of Work: Cleaning services were fine.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Homelink Cleaning Services
Thank you for your continuing cleaning business and we look forward to a long relationship with you and your family. You have been issued a $50 credit and we apologize for the delay in resolution of the situation. We work hard to please our customers and appreciate your business.

Jeff H.
07/2015
4.0
house cleaning
  + -1 more
Really nice people. They bid our house cleaning for 2 1/2 hours. At first everything was fine. However, over time the ladies took less and less time in our house. That's OK if they still got everything clean, but they didn't. We found things that weren't done or weren't done right almost every cleaning. We felt cheated because we were paying for 2 1/2 hours work and a clean house, but were not getting what we paid for. Every time we would complain we would get really great cleaning for a few weeks, but eventually things would go back to normal. We finally had to let them go.
Description of Work: We had regular house cleaning for a few years.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$140

Response from Homelink Cleaning Services
Thanks for the constructive feedback!

Judith C.
02/2015
5.0
house cleaning
  + -1 more
Team of two always on time. Good communication maintained between there supervisor and me and with them. They are polite, friendly, do a consistently good job.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Response from Homelink Cleaning Services
As a house cleaning customer for over 7 years, we are thankful for your business and appreciate you taking the time to post your positive experience.

Lauren K.
01/2015
5.0
house cleaning
  + -1 more
We have had several different cleaners in the last four years but all have done a good job. They are thorough, detailed and trustworthy. Good communication from office when there have been scheduling issues.
Description of Work: House cleaning of 3700 sq.ft house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Homelink Cleaning Services
We are so pleased you have been happy with all of our teams over the years and we plan on providing you consistent professional house cleaning service in the future.

Bruce Y.
02/2013
5.0
house cleaning
  + -1 more
Homelink always emails ahead of time to confirm dates. They & the cleaners are honest, trustworthy, & completely dependable.
Description of Work: Cleaning our house - dust, sweep, wipe down surfaces. Cost is per month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Homelink Cleaning Services
Homelink strives to employ hard workers with the traits you mentioned in your post. Thanks for taking the time to report.

Peter F.
06/2012
5.0
house cleaning
  + -1 more
Contacted Homelink to provide a "move in" cleaning for our new home in the area. We had flooring work done prior to our move in so wanted to be sure the house was spotless for when we arrived. Homelink was very responsive to my request for a quote and we quickly agreed on a price (reasonable) and date that worked for my schedule. Was pleased with how easy this process went. Cleaning took place as scheduled and at the price quoted. Overall, the cleaning went well. Floors, moldings, and cabinets were all wiped clean and free of dust or any remaining dirt from flooring work or prior owner. Only reason I didn't give an "A" was that the mini blinds were not attended to. All blinds still had dust on them and will need to be cleaned when we move in. Sort of a bummer that I'll have to tackle that as part of the move. Perhaps I should have been more specific on this but felt that in the 5.5 hours the crew was there, this would have been on the list. Easy to deal with. Prices seem fair.
Description of Work: Move in cleaning service for new home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Homelink Cleaning Services
Homelink has received excellent reports for our housecleaning services and we're pleased to hear another one! Thanks!

Candace G.
02/2012
4.0
house cleaning
  + -1 more
overall the cleaning was sufficient. kitchen sinks were not clean and tub and shower still had soap scum residue I would be happy to provide better cleaning supplies (they bring their own) but we have had subs and trainees come 3 or 4 times in the last few months, so it's difficult to have consistency. I am going to call the woman at Homelink today to express my concerns. I'll be glad to report the response/results I get.
Description of Work: vacuumed and dusted/wiped down furniture and blinds, cleaned kitchen and bathroom surfaces/floors

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$106

Response from Homelink Cleaning Services
Homelink had a baby boom earlier this year where three of our top house cleaners were out on maternity at once. We can report happily the delivery of two girls and one boy and the return of our hard working ladies. The issues the member brought up were addressed with her cleaning team immediately.

Anthony D.
12/2011
5.0
flooring contractor, hardwood floor, home remodeling
  + 1 more
Some minor bumps in the road but Bills co-worker Linda did great in smoothing out any wrinkles in the process. Overall I was pleased with the demo and installation process and the new floors look good.
Description of Work: Had Homelink remove all my old hardwood flooring and install new hardwood flooring througout the first floor of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,279.14

Cecelia J.
11/2011
5.0
house cleaning
  + -1 more
Overall, it went well. Once I let the head cleaner know about how I felt about the shower, she returned and worked to clean it until I was happy.
Description of Work: Very thorough initial home cleaning except for the problematic cleaning of the master bath that has a textured base - I had to tell the cleaner she might need to use my scrub brush rather than her cloth...!!! I also had her use a bleach product which helped as well. She was very open to using my products.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

ann S.
10/2011
3.0
house cleaning
  + -1 more
Had cleaning service for a few months. Sometimes the dusting wasn't done everywhere. Or, the furniture was dusted but left dirty. Sometimes the cleaning was good and other times I had to email in to notify. I cancelled the service because I was tired of complaining about the wood floors not being cleaned properly. End of story.
Description of Work: Bi Monthly house cleaning. Had issue with getting the wood floors cleaned properly. After still not receiving the standard I was looking for. Cancelled service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$130

Response from Homelink Cleaning Services
Thank you for taking the time to read our response; please review our numerous house cleaning reports for a more comprehensive picture of our service. This client was with us for over a year and also increased her service frequency from bi-weekly to weekly. We were disappointed to lose this customer from our Homelink family although we felt we were promptly responsive whenever she offered feedback or requested a specific item get more attention.

Jeff H.
08/2011
5.0
house cleaning
  + -1 more
They are punctual and professional and do an outstanding job.
Description of Work: We pay about $135/visit to have our house cleaned. They come every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Mary Sue O.
06/2011
5.0
house cleaning
  + -1 more
The work turned out to be excellent. The management of the company has identified folks that it uses as subcontractors, and the subcontractors are excellent. They do a thorough job, and the company supervises well the folks who come over to do the work. I would use them again in the future if necessary.
Description of Work: I used Homelink for a thorough housecleaning in preparation for a wedding breakfast.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael G.
06/2011
5.0
house cleaning
  + -1 more
Gina and Maria did a wonderful job. They worked hard and very professionally. We have already scheduled the second cleaning and intend to continue using their services.
Description of Work: Full housecleaning, upstairs and down. My wife has physical limitations and I have very little time to help. With house guests coming, we needed the house put in order. Homelink did a very thorough cleaning of the entire house. My wife was more than satisfied; she was impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155
    • 1(current)
    • 2
    • 3

Contact information

14241 Midlothian Tpke Ste 134, Midlothian, VA 23113

www.homelinkamerica.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 6:30 PM
Friday:
8:30 AM - 6:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Handyman Services,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Lighting,
Hardwood Flooring Sales and Installation,
Electrical

FAQ

Homelink Cleaning Services is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:30 PM

Tuesday: 8:30 AM - 6:30 PM

Wednesday: 8:30 AM - 6:30 PM

Thursday: 8:30 AM - 6:30 PM

Friday: 8:30 AM - 6:30 PM

Saturday: Closed

Homelink Cleaning Services accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Homelink Cleaning Services offers free project estimates.
Yes, Homelink Cleaning Services offers eco-friendly accreditations.
No, Homelink Cleaning Services does not offer a senior discount.
Yes, Homelink Cleaning Services offers emergency services.
No, Homelink Cleaning Services does not offer warranties.
Homelink Cleaning Services offers the following services: Voted one of Richmond Magazine's favorite cleaning companies by readers, we offer detailed residential cleaning from friendly, experienced cleaning professionals. Give us a call for a complimentary estimate!

Contact information

14241 Midlothian Tpke Ste 134, Midlothian, VA 23113

www.homelinkamerica.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 6:30 PM
Friday:
8:30 AM - 6:30 PM
Saturday:
Closed