Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Home Appliance

Appliance Repair, Heating and Air Conditioning

About us

5 Employees. No subs. Additional phones - (804) 741-8033, (804) 288-0588.Additional address - 10110 Midlothian Tnpk #14, Richmond, VA 23235. Additional DBA - Affordable Home Appliance Service & Repair.

Business highlights

38 years of trusted experience

Services we offer

Large appliance repair & HVAC - washer, dryer, stove, dishwasher, garbage disposals, refrigerators, water heaters, compactors, airconditioners, heat pumps, gas and electric.

Services we don't offer

Appliance sales, installations, & deliveries

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.9191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 191 reviews

Kevin M.
09/2017
5.0
appliance repair
  + -1 more
They did a great job
Description of Work: Fixed the ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sandra F.
07/2017
5.0
appliance repair
  + -1 more
very pleased
Description of Work: repair washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy S.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: had dryer vent cleaned: was an excellent experience, thorough job,very personable and efficient repairman-dryer vent had not been cleaned in at least thirty years (I know) and runs so much better now

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Janeann Y.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Chris repaired my double oven and i then i had him come back a couple weeks later to fix my dryer. I have used this company for several years and find them both reasonably priced and knowledgeable. Chris has always provided excellent service, is highly skilled and i trust his feedback about whether to put money into repairs. I definitely recommend Chris and his company to Angie's list users!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Home Appliance
Thanks you for your kind words about Chris. He has worked here for over 15 years and has always strived to do a great job. I will pass along your message to Chris. We hope you will continue to use our service for many years to come. Charles Bechtler. Affordable Home Appliance/HVAC Service

Mary W.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Troubleshoot ailing dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Annu B.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: The refrigerator ice dispenser stopped working. They came checked; ordered the new part and scheduled the appointment to install the new part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debbie F.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed our broken washing machine. It went great and we highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Pat C.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: repaired a washing machine and a dishwasher. He was quick, efficient and very professional. I refer my friends to him when they need repairs. Don't hesitate to call him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

N. W.
08/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$104

Carl L.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Inspect problems with dryer. Issue determined to be electrical panel vs malfunctioning appliance. They were quick, on time, and professional. Provided us with name of electricians we were very pleased with also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

Kelly W.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$85

Robert R.
08/2008
5.0
appliance repair
  + -1 more
I called about 4:00pm, Charlie responded about 6:00pm and set a time to come the next morning at 8:00am. He was here at exactly at 8, diagnosed and repaired the refrigerator by 8:30. He had the necessary part in his truck. The service was perfect!
Description of Work: Replaced a defective relay on the compressor of a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Nancy A.
07/2008
5.0
appliance repair
  + -1 more
Prompt and courteous, I would definitely call again.
Description of Work: The technician replaced door latch switches, support bracket and door handle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Glen S.
11/2007
5.0
appliance repair
  + -1 more
I needed quicker help than I could get from folks I had used in the past. I called Affordable and was told Charlie would call me right back if he was not involved in a job. Within about an hour he called and told me where he was and that he would be at my house in about 10 minutes (he was). He went right to work, being careful to move whatever might fall when he moved the refrigerator. In about 20 minutes he was finished and advised me to not open the refrigerator for several hours to allow the cold to build up. He was efficient, friendly, and capable. I'm very pleased.
Description of Work: Charlie replaced a defective compressor relay in our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

LUKE S.
07/2007
5.0
appliance repair
  + -1 more
With the ice bucket full of water and my Ben & Jerry's Chunky Monkey ice cream (along with steaks, chicken, tilapia fillets) quickly thawing in the freezer I franticly called around for somebody to service our broken GE Profile side by side refrigerator. I found "Home Appliance" on Angie's List and gave them a call. They told me a serviceman would have to call back. I always hate to hear, "somebody will call you back", but within 20 minutes I received a call from "Mark" who was out on a call. He said he could come by in an hour and was at my door within 45 minutes along with another technician. They quickly diagnosed the problem and made the repair with a part they had in stock. Food saved! Both men were very professional, polite and efficient. I will definitely be calling Home Appliance for future needs. FYI, the service call price ($59) was the same price another company quoted (but waiting for them would have cost me a couple hundred dollars in spoiled food).
Description of Work: Saved my "Chunky Monkey!" Repaired freezer; replaced compressor relay overload.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

THOMAS W.
03/2007
5.0
appliance repair
  + -1 more
Called around 11am on a Saturday and Chris was at my house within two hours. He said they usually have someone working on Saturday and can give same day service if you call before noon. He knew exactly what to do and had the machine working again in less then an hour.
Description of Work: Washer would not pump water out. Chris removed the material blocking the pump (rubber backing from old rug)and made sure the machine was working properly. Service call fee is good for 30 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PAT C.
02/2007
5.0
appliance repair
  + -1 more
They called back to set an appointment promptly and then were right on time when they came. He told me it it needed a new igniter, told me price and labor cost for the part, then installed it. He then found the oven still would not heat. The gas valve was shot. He informed me the price and labor of that and we agreed that it was not cost effective to proceed. He then took out the new igniter he had installed and replaced the old, broken one. He charged me only for the base service call, nothing for labor! He was professional and courteous at all times. I would definitely call them again and have told all of my friends of this experience. Though I didn't anticipate having to buy a new stove, I am happy with the outcome of the call, due to his honest evaluation and advice.
Description of Work: The oven on my gas range wouldn't come on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.95

08/2006
5.0
appliance repair
  + -1 more
This company provided wonderful service and they did great work. They were responsive to my phone call and they were here in a timely manner. They had fair pricing and they were nice folks to deal with. They waited a few days and then did a follow up call to make sure everything was working okay. I was pleased with Home Appliance.
Description of Work: They repaired my dryer because the heating element went out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

MARY ELLEN G.
08/2006
5.0
appliance repair
  + -1 more
They were very honest and told me it would cost twice as much to fix my freezer than just to buy a new one. They only charged me the service fee to come to my home. This company has been around since 1986 and has been doing a great job ever since.
Description of Work: I had them come fix the compressor in my freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

08/2006
5.0
appliance repair
  + -1 more
Our old Maytag finally died and we were going to scrap it. The guy from affordable was great because he said it was a great old model and he could rebuild it, in which he did a great job. He was punctual and gave us good advice and got the dryers motor installed quickly so we didn t have to go long without a dryer. Their service was awesome and I would never go anywhere else.
Description of Work: He rebuilt the motor in my dryer for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

08/2006
5.0
appliance repair
  + -1 more
This is a great company and the technician did a real good job. He was very friendly, honest and professional. The company is trustworthy and has been around for along time. The technician cleaned up very well and my dishwasher works like new.
Description of Work: My dishwasher quit working, so the technician installed a new motor and pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JACK M.
08/2006
5.0
appliance repair
  + -1 more
I am not sure what was wrong to make it leak. It was something small as the repair bill was only around $50. We were happy about that. We had used these guys once before for the same washing machine. I know it was very affordable that time as well.
Description of Work: I had a leak in my washing machine fixed. It was a small part that needed replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

08/2006
5.0
appliance repair
  + -1 more
I'm not exactly sure what Affordable did to repair the washing machine but they did it on the first visit. It only took an hour and they did a fine job. It has been working well ever since and they didn't overcharge me.
Description of Work: Affordable came to repair our leaking washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

08/2006
5.0
appliance repair
  + -1 more
I gave this company a perfect score because they really amazed me. The first time it cost about $100 and the problem happened again, so they came back a second time and brought the right part and fixed it for free.
Description of Work: They repaired the ice maker in my refrigerator because water was dripping and it wasn t even a year old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JESSICA H.
07/2006
5.0
appliance repair
  + -1 more
We called Home Appliance and they came out right away. They did a very good job and seemed knowledgeable. Their service guy was friendly and helpful. They were a good local business and you could count on their help in a hurry. Nobody wanted to wait too long when something does go on the blink.
Description of Work: They repaired our bearing in our washer that had gone out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

PO Box 1923, Midlothian, VA 23113

www.affordableappliancerepairva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705123155
Trade License Locale
Commonwelth of Virginia
Trade License Authority
Va. D.P.O.R.
Trade License Expiration
06/30/2016
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning

FAQ

Home Appliance is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Home Appliance accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Home Appliance does not offer free project estimates.
No, Home Appliance does not offer eco-friendly accreditations.
Yes, Home Appliance offers a 10% senior discount.
No, Home Appliance does not offer emergency services.
Yes, Home Appliance offers warranties.
Home Appliance offers the following services: Large appliance repair & HVAC - washer, dryer, stove, dishwasher, garbage disposals, refrigerators, water heaters, compactors, airconditioners, heat pumps, gas and electric.
Appliance sales, installations, & deliveries

Contact information

PO Box 1923, Midlothian, VA 23113

www.affordableappliancerepairva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed