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Home Appliance

Appliance Repair, Heating and Air Conditioning

About us

5 Employees. No subs. Additional phones - (804) 741-8033, (804) 288-0588.Additional address - 10110 Midlothian Tnpk #14, Richmond, VA 23235. Additional DBA - Affordable Home Appliance Service & Repair.

Business highlights

38 years of trusted experience

Services we offer

Large appliance repair & HVAC - washer, dryer, stove, dishwasher, garbage disposals, refrigerators, water heaters, compactors, airconditioners, heat pumps, gas and electric.

Services we don't offer

Appliance sales, installations, & deliveries

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.9191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 176-191 of 191 reviews

Ernest W.
11/2013
5.0
appliance repair
  + -1 more
.
Description of Work: Cleared clog in drain line. Replaced ice dispenser door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

James L.
10/2013
4.0
appliance repair
  + -1 more
fine
Description of Work: Repaired washer dryer and trash compactor

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Roderick L.
07/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Matt diagnosed the problem due to the steam unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

LYNETTE A.
04/2013
5.0
appliance repair
  + -1 more
C
Description of Work: I WAS UPSET AND INCONVIENCED WHEN FRIG WASN'T WORKING. CHRIS WAS PROMPT PROFESSIONAL EFFICIENT AND FIXED THE PROBLEM. HE WAS COURTEOUS FRIENDLY AND TOOK TIME TO EXPLAIN THE PROBLEM. I'LL DEFINATELY CALL HOME APPLIANCE AGAIN AND GLADLY REFER TO FRIENDS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ellen B.
03/2013
5.0
appliance repair
  + -1 more
Was quick and easy
Description of Work: Fixed dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Nancy R.
02/2013
5.0
appliance repair
  + -1 more
see above
Description of Work: Washing machine repair. Called today and had someone at my house by 1:30. Offered to call when they were 30 minutes away so I could still be at work. Diagnosed problem in less than 10 minutes. Very professional. Would recommend and use again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Rob M.
01/2013
5.0
appliance repair
  + -1 more
der
Description of Work: I called late in the day to request service on my gas oven. They were able to send a repairman out the next day. Chris Mcleod gave me a time window of 2 hrs. 8:00AM-10:00PM. He arrived a little before 9:00 AM and I was pleased that I didn't have to wait too long. My technician was Chris Mcleod and I found him to be very efficient, knowledgeable, respectful and left no mess behind. They had a sale on the service that reduced my cost by $50...a nice surprise! I'm completely satisfied with the experience. They are first on list should I ever need appliance repair again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Felicia H.
12/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: The Techician was on time,knowledgeable and fast my stove was back to new
Rating CategoryRating out of 5
Yes, I recommend this pro

mary B.
12/2012
5.0
appliance repair
  + -1 more
Great.
Description of Work: Checked out dishwasher, appeared nothing wrong.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael O.
11/2012
5.0
appliance repair
  + -1 more
Fantastic!
Description of Work: On Friday, July 27th of this year, Chris MacLeod with "Home Appliance" came to our home to diagnose & repair our washing machine. I had found Home Appliance on Angie's list, and they were clearly highly related. If I remember correctly, I called their office at 10:00pm +/- the previous Sunday night. I was amazed to find myself talking with someone immediately, and arrangements were made for my appointment, and a follow up call that week. Mr. MacLeod arrived on time, and was very professional and knowledgeable. The issue with our washer turned out to be simply the failure of the "lid switch", and he had it repaired in short order. My entire experience with Home Appliance has been extremely positive, and I will wholeheartedly (& proactively) reccommend them to my friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Shana W.
08/2012
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
See above
Description of Work: Replaced water dispenser lever and checked the Ice Dispenser. He offered to check on the parts for the "ice crush" dispenser function but I never hear from him again nor did I follow-up. I can live w/o out crushed ice. I was charged a flat rate for his hour visit. My only disappointment was the cost for the new water dispenser part - it was $80. He was prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Amy W.
07/2012
5.0
appliance repair
  + -1 more
Good
Description of Work: My dryer was not working properly. I called and make an appointment within 3 days of my call. The repair man was able to fix the problem in about 35 minutes. I recieved 10% off for Angie's List customer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Karin S.
04/2012
5.0
appliance repair
  + -1 more
we wanted
Description of Work: I called Home Appliance Service at 8PM on Thurs and got a call back 10 minutes later , a appointment was set for 2 PM the next day . Right on time Chris arrived and checked out our washing Mac. After inspection he stated the washer was approx 8 years old , and the repair would be approx $350.00 ( the cost for a new one would be around $400.00 and change). While at the house I had him check out a ice maker on the fridge that to was found to be about $250.00 to repair , Both prices where not what we had planed on spending so I explained to Chris we would not be doing the repair. He understood , and charged the $79.00 service call as agreed prior to him coming out . I was happy with the response, and his honesty on the cost to repair against the cost to replace , I will call them again if we need service , But for now I have a new washing Mac to go buy , Thanks for trying Chris I will keep your number and if need be call your company again

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.95

Joseph M.
04/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: I contacted Home Appliance on a friday because our ice maker was not working. The technician called me right back and offered to come the next day. We were going to be out of town so I scheduled the appt for Monday. The tech told me he would arrive between 8:30 and 10:00a. He showed up at 9 and was done at 9:30. He was very courteous and explained everything. I didn't have my Angie's List coupon but he gave me the discount anyway. I would highly recommend this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roger B.
02/2012
5.0
appliance repair
  + -1 more
Excellent
Description of Work: Called for repair of icemaker. Anthony came on time was polite and careful in his work. The problem was not with the icemaker but with the water line. Need a plumber to repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78.95

john M.
01/2009
5.0
appliance repair
  + -1 more
Fine.
Description of Work: Evaluation for burning smell and noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

PO Box 1923, Midlothian, VA 23113

www.affordableappliancerepairva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705123155
Trade License Locale
Commonwelth of Virginia
Trade License Authority
Va. D.P.O.R.
Trade License Expiration
06/30/2016
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning

FAQ

Home Appliance is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Home Appliance accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Home Appliance does not offer free project estimates.
No, Home Appliance does not offer eco-friendly accreditations.
Yes, Home Appliance offers a 10% senior discount.
No, Home Appliance does not offer emergency services.
Yes, Home Appliance offers warranties.
Home Appliance offers the following services: Large appliance repair & HVAC - washer, dryer, stove, dishwasher, garbage disposals, refrigerators, water heaters, compactors, airconditioners, heat pumps, gas and electric.
Appliance sales, installations, & deliveries

Contact information

PO Box 1923, Midlothian, VA 23113

www.affordableappliancerepairva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed