Over 20 years ago, Rob Hetrick, owner of HPI, began a small painting company to help support his growing family. He made sure he always took the time to recognize exactly what the client had in mind and to understand all their expectations. If there was something that a prospective customer wanted that he was unsure of, he went out and learned the process completely before committing to the job. After more than twenty years, Rob has gained a vast knowledge of the painting business and keeps himself updated regularly with the improvements in both methods and product in this ever-advancing industry. Rob keeps his crew learning, too, and also tries to educate potential clients with this information as it pertains to their individual job so that they, the customer, will have a fuller understanding of what he and his crew will be doing. Additional phone - (804) 745-3822, (804) 762-0468. Additional DBA - H P I. Additional email - drhetrick@aol.com. Award winning.
Business highlights
43 years of trusted experience
Services we offer
Deck refinishing and interior or exterior painting, home repairs, drywall, specialized finishes, door staining & wallpaper removal.
wonderful experience, working ship, communicated with me. showed up on time, just did an wonderful job.
Description of Work: pressure wash all the surfaces. he took down and put back all the shutters after the painting so it could be useful again of all three buildings. And there is no repairs needed.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cherie H.
09/2022
5.0
drywall, interior painters
+ 0 more
I was very please with the service . The companies I were able to choose from were all very professional. It felt good to be able to choose the right company for the job that I needed. All I can say is job well done.
Description of Work: Interior painting
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Todd H.
05/2022
1.0
drywall, house painters
+ 0 more
We used Hetrick to paint our deck and it was a complete disaster. They charged us twice as much as the original quote because they said the wood really drank the paint and they used more that they thought. In less than 1 year it started peeling and hasn't stopped. You can see from the pictures it is not scratches. It is the paint cleanly coming off the wood. The only follow up was a guy from spectrum telling me the quality of stain isn't what it used to be. Rob never followed up with me after that. I guess I am supposed to just accept that after paying a fortune for the job. The final price was almost twice what he quoted and what others quoted. I don't know if it is quality of the paint or bad application, but either way they left me with the disaster to fix and of course kept the ridiculous amount of money I paid for it. Hopefully this helps others to avoid the same mistake.
Description of Work: Deck stain/paint
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,000
Response from Hetrick Painting Inc
[Member Name Removed], Our entire staff can't apologize enough for this situation. We have contacted the repps at Benjamin Moore who have done a complete assessment of the product used and we would love the opportunity to make this right at your convenience. I believe you have already spoken to the owner, Rob, on the phone, whose explained everything in a little more detail. But we wanted to make sure we reiterated on here that we are willing to correct this job whatever that looks like for you! Please let us know how we can make this right! Thank you so much
Rhonda G.
11/2020
2.0
interior painters, cabinet refacing
+ 0 more
Rob came to the house right away to provide an estimate. He said he would put us on his schedule to be done in two weeks. Three weeks later, I called him because we had not heard from him. He did not offer an explanation or an apology, but again put us on his schedule to be done in a couple of weeks. It has been more than a month and I have yet to hear from Rob. Not that it matter, because I have since hired someone else do the job; a professional who did it when he said he would and he did it well (R & B Painting). Had Rob been upfront with me (telling me that he had higher paying jobs he fully intended to do first), I could have had my painting done months earlier. This is rude (quite selfish actually) and unprofessional behavior.
Description of Work: Interior painting and deck staining
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,600
Brandon J.
05/2020
4.0
deck cleaning, pressure washing
+ 0 more
Easy to talk with and very quick to return calls. Pressure washing job went very well. Deck staining also looked good. Downside was that the quote looked low based on his basic labor charge, and he added material and repair afterward. That made the price 2.5x the quoted price, which gave me some sticker shock. I would prefer seeing the bottom line price upfront. That being said, it was my error and the work was good. Just make sure you understand the true price before you sign.
Description of Work: Deck washing and retaining
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$858
Kathy K.
02/2020
5.0
deck cleaning
+ -1 more
We were pleased with the job that Hetrick Painting did. Rob Hetrick came out quickly to give us a quote. Once we chose the stain color the work proceeded quickly. The deck looks much better than it did and is safer. Please note that the quote we received was for the labor only. The cost for the paint and other materials were then included in our final bill.
Description of Work: Back deck refresh including small repairs, cleaning and staining
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
David R.
09/2019
5.0
interior painters
+ -1 more
Excellent. No problems. It was a good price. Everything is good.
Description of Work: Painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
Yes, I recommend this pro
Donna S.
03/2019
5.0
house painters, interior painters
+ 0 more
They did a great job and paid attention to detail. I would highly recommend them and I would hire them again.
Description of Work: They painted the trim outside and a room inside of my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joanne S.
01/2019
5.0
interior painters
+ -1 more
Very prompt and professional. When my old paint wasn't still suitable the painter went out and purchased another gallon and passed on their discount to me. He was able to paint the wall and ceiling above the stairs which is tricky (hence why I called them) and did a very good job. He also was able to sand and caulk around an old window for painting.
Description of Work: Painting of wall and ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Emile C.
12/2018
5.0
interior painters, cabinet refacing
+ 0 more
Painted walls, ceiling and trim on 2 levels of our home. Abraham and his crew were very professional and precise in their work. We had our wood floors refinished after the painting was completed and Rob promptly sent back a painter to touch up the baseboards and walls. We are extremely satisfied with the quality of their work. We also had our maple kitchen cabinets painted white and they look great! Their price was very competitive.
Description of Work: Interior Painting and kitchen cabinets painted
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,200
Jenny M.
09/2018
5.0
interior painters
+ -1 more
Rob and his workers were always responsive, always on time, and always professional. They came back out to touch up after the work was done. Very pleased with the results.
Description of Work: Painting kitchen cabinets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Beth F.
09/2018
2.0
interior painters
+ -1 more
Deck was fine, so was power wash. Workers left trash and never put planters back like he said they would. Owner said fence repair would begin around aug 24. When they didn’t come, he never responded to my texts. Overall, very unreliable.
Description of Work: Deck refinish/repair, house power wash, fence built around ac unit
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
Response from Hetrick Painting Inc
[Member Name Removed], I want to take responsibility for my lack of communication. I thought I had sent you the information you had asked for earlier and by the time I realized it hadn't gotten to you, I was out of town. Upon returning I was dealing with my elderly parents with my dad having an operation and my mom's dementia. Unfortunately, you were impacted in all of that as I hadn't yet put something in place to cover the business side while I was distracted with my family. So there is no excuse for my lack of communication and I want you to know this is not how we feel we should conduct business. I hope you'll except this apology and I would like to extend a credit towards any work if you would still consider having us in the future. If you would like the information for the fence, I can still send that and make you a priority. You have been such great clients and I value The trust you have had in us in the past. Thanks, Rob
Bruce B.
08/2018
5.0
deck cleaning
+ -1 more
We are very pleased with the work performed by this company. Employees were courteous and very receptive to any suggestions we may offer. The work was highly professional, finished on time and on budget. We were very pleased with the finished product which exceeded our expectations. We have more painting projects in the near future and will definitely contract with this company. To anyone looking for a company to do work for them, I highly recommend this company.
Description of Work: Our deck needed pressure washing and sealing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cathy P.
08/2018
5.0
interior painters, cabinet refacing
+ 0 more
I am so happy with the results! I found that everyone involved in the project was professional, prompt, and perfectionists. I plan on doing more painting in the house and I will definitely be calling them again! It’s absolutely beautiful 💕
Description of Work: Repainted kitchen walls, ceiling and some cabinets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jirka C.
06/2018
5.0
interior painters
+ -1 more
We looked for interior painting of 2 story 1,850 sqft townhouse. Their guy, who did the cost estimate for our house was super-professional. They have been very good on cost, and I was little nervous about that. But the crew arrived in a timely manner, exactly when we agreed upon, and they started working, two, sometimes three people at once, cleaned before and after them, removed everything that was needed. They did a standard job, one coat on ceilings, and 2 coats on walls, plus baseboard trims, and 3 doors. I was happy with the outcome and paid them in full once the guy came a week later, to inspect the work of his team. Overall, very pleasant experience, no surprises, no cutting corners, just fast, good and affordable service. I certainly would recommend them to anyone in the area.
Description of Work: I had them paint whole interior of an 1,800 sqft townhouse
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Carol C.
05/2018
5.0
woodworking, interior painters
+ 0 more
Rob Hetrick got us worked in to his very business schedule and we really appreciate that very much. We have worked with Rob before. His estimate was in line with others, but his team has done an excellent job in the past, and he was willing to help us get it done asap. A few things that could be better: Communication. Part of the job from the start was repair to moldings where screws had done some pretty good damage. When the team arrived they asked us to walk them through the job, we did, paying special attention to the need for the molding repairs to be made professionally. However, it didn't look very good when done, and I called Rob, who said his crew was not supposed to do that repair job, that the person who was doing that was coming the following week. He did come the following week and got it done. However, I would have liked to have known that before hand. Also, some paint was spilled on a custom blind, one of 4 in a room, and that fabric is no longer available. So we would need to replace all 4 blinds. Even one blind would be very expensive to replace. I mentioned the paint on the blind to Rob, and he really didn't have any reaction to it. I let it go. Otherwise, Rob and his team do a great job, and we really do appreciate his willingness to help us out. I would definitely recommend his company to anyone.
Description of Work: I needed to get three rooms painted quickly.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sally S.
05/2018
4.0
interior painters
+ -1 more
The paint job was great. Workers were fast and efficient. The cost for painting was reasonable. The carpentry repair is charged by the hour, and was done by a different work crew. We were not as pleased with the number of hours we were charged for the minor work.
Description of Work: Exterior house painting and minor carpentry repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol C.
04/2018
5.0
interior painters
+ -1 more
They did an excellent job. Very professional, Rob came afterward to see the finished work. Great company. Second time I used them (July 2017).
Description of Work: They painted a large part of the interior of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carter B.
03/2018
5.0
drywall, interior painters, doors
+ 1 more
Rob Hetrick, the owner of the company, was wonderful to work with and very accessible. And his crew were very professional and polite. They did an excellent job for the drywall repair, painting, and other work I requested. As to the painting, it was the best job I’ve ever seen! Once the work was completed, Mr. Hetrick did a walkthrough with me to make sure that I was satisfied with all that had been done. I plan to use them for any future projects and highly recommend them.
Description of Work: Drywall repair, painting, hardware replaced on doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,126
David R.
02/2018
5.0
interior painters
+ -1 more
Fantastic! They painted roofing, walls and trim on about 2000+ sq/ft house. Mr. Hetrick was easily contacted to coordinate the painting and finishing of the project. His workers were very polite and took pride at ensuring the quality met my satisfaction. I only needed a few touch ups and this was coordinated well with Mr. Hetrick and the workers. Mr. Hetrick did a final walk through to ensure we were pleased with the work. I will use Hetrick painting again in the future. "Quality" is the key to their service.
Description of Work: Painting and minor drywall crack repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Johnnie M.
02/2018
5.0
interior painters
+ -1 more
The painters were skilled in the art of interior house painting. Everything was accomplished in a timely manner. HCI offers complete home services other than painting. I have been able to use them for other services and plan to continue to do so in the future.
Description of Work: Interior painting of new construction. Basically every room in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
ED S.
12/2017
5.0
deck cleaning, woodworking, house painters
+ 1 more
The painting crew was excellent and they did a great job. Ask for the Egyptian crew. They are very good detailed painters.
Description of Work: Painting the outside of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Lynn M.
12/2017
5.0
drywall, woodworking, house painters, interior painters, doors
+ 3 more
This company performed almost perfectly in every area. Crews were professional and polite and friendly and did A+ work. Owner of company accessible and flexible.
Description of Work: Painting, renovation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOANNE H.
08/2017
5.0
interior painters, drywall
+ 0 more
They did a great job. We're very happy. They were very professional. We had a punch list, they came back and did it and waited until we were satisfied before even asking for payment. We met with the owner last night and went over a few things and paid him. So, we're very happy. Price was a little more.
Description of Work: They painted and came back on Saturday to do the punch list. They painted three bedrooms, two very large bedrooms and one smaller guest room and did some repair work too. We had holes in the wall where things had fallen. They did some filling in of some drywall and patching, so that was also included in what we paid them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
John W.
08/2017
2.0
interior painters
+ -1 more
Did not show up for appointment. I came in from Northern Virginia for a 10am appt with his office manager because he was in CA.
Description of Work: Interior painting estimate
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,000
Response from Hetrick Painting Inc
[Member Name Removed], I apologize for the miscommunication with my office manager regarding your appointment .( I was visiting my daughter is Baja, Mexico, where she was working, and I'm afraid my cell reception was not the best.) I value my clients time, above all of our services! I understand how important your time is and I am sure this situation was extremely frustrating. So I am deeply sorry for this bad reflection of our company. I hope you were able to find exactly what you needed and hope you'll forgive this unfortunate mishap. Best, Rob & Hetrick Painting Crew
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Exterior Painting,
Drywall,
Finished Carpentry and Woodworking,
Deck Maintenance,
Doors,
Wallpaper Removal,
Cabinet Refacing and Refinishing,
Pressure Washing
FAQ
Hetrick Painting Inc is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:30 AM - 4:00 PM
Hetrick Painting Inc accepts the following forms of payment: Check
No, Hetrick Painting Inc does not offer a senior discount.
No, Hetrick Painting Inc does not offer emergency services.
No, Hetrick Painting Inc does not offer warranties.
Hetrick Painting Inc offers the following services: Deck refinishing and interior or exterior painting, home repairs, drywall, specialized finishes, door staining & wallpaper removal.