Commonwealth Curb Appeal

We did not end up signing a contract, but not until after weeks of lousy interactions. This place has decent prices, but zero flexibility and no military discounts. Even so, compared with other quotes we got, theirs was better. But they were INCREDIBLY frustrating. First asking "when I could come in" to sign the contract. I didn't realize until I was on my way out the door that their office is VERY far from my house. I would have appreciated an offer to do things electronically. But what's worse is that - when we scheduled the appointment for me to come in, I told the person (Chris Johannson) that I wanted the work to start as soon as possible. It wasn't until after I had wasted 45 minutes driving to his office that he told me August was the likely start date. Also, when they first came to my house to give a bid, he took no measurements and wasn't able to produce an accurate drawing that showed what the patio would look like in our specific yard. He also added a bunch of stuff that I never asked for, which would have been fine if he'd mentioned it before he sent the quote - but seemed like a cheap attempt to upsell on items I never requested. We will not be using them to build our patio.

Josh and his crew are extremely responsive and cost effective. I first met Josh several years ago, when I requested a quote for a concrete or paver driveway. I never went that route, however CCA delivered and spread driveway gravel on two separate occasions. Recently, I asked to have some topsoil and pathway slate delivered. The price couldn't be beat, and the turn-around time of the request was very prompt. I highly recommend Josh and CCA.

From the first time I met Josh, the owner, it was a phenomenal experience all around. He was insightful, creative and passionate about his work and it was obvious. I had about 5 other contractors to the house to help me with ideas and NONE of them, I repeat NONE of them offered any ideas much further than and quot;we can do whatever you want.and quot; There was a lot of confusion as to just where we should put our patio, and which pavers to use, etc. Josh was extremely patient and gave me the freedom and confidence to choose the best paver style and color for our yard. His knowledge of industry standards, and general know how have obviously been bolstered by years of experience. I was blown away by the final result, and the time frames promised were kept, except when weather didn't permit. If I ever have any other hardscape work to do (which we plan to in the future), Josh and Commonwealth Curb Appeal will definitely be my first call. Amazing service and professionalism, and the work is beyond stellar!

We really have nothing positive to say. We didn't realize they used plastic after the entire job was done. They broke our fence and sent somebody to repair it. We have been trying to repair it ever since. The guy they sent did not repair, and it is still broken like before, which is frustrating. The top piece of rock on one of the steps is loose, and they came back to redo it a couple of times, when they were doing the work here. All the plants they planted have died. They ran over a low brick wall with the truck and broke it; but they sent out someone skilled at fixing it. The owner is a young guy who is just kind of starting up. He got his truck up on the low brick wall, and he called his mom. We don't want to curse his career, if he is learning from his mistake. We had a really bad experience with him. He was someone our landscape architect recommended, so we used him. He was responsive, and he was a nice guy. We are sure, he has learnt a lot from our experience.

We started on the 9th just as they had promised. They laid out the design and went to work. Once we had the tile laid, we were worried about the amount of space for a fire pit. They suggested another circle which we went with. I can't tell you how nice it looks. The patio was finished in two weeks time and is exactly what we wanted done. I know we are going to enjoy it in the years to come.

I always get three estimates for big projects. I knew we were going to want to work with Commonwealth Curb Appeal after talking with Josh Goff for only a few minutes. Right away we liked him - he is polite, respectful, relaxed, and he has the skills that made our ideas turn out better that we could ever have thought of on our own. The patio is wonderful and very well built. The research he did on the artificial turf was incredible - he brought us samples from companies that we hadn't been able to find on our own and the quality (color, appearance, texture, warranty) was superior. My husband and I were prepared to make a joke out of the minigolf in our back yard (again, it came from the need for a practical solution to a mud problem) but Josh and his crew made it gorgeous. We also appreciated that he was very flexible with our desire to spread the project out and do it in affordable phases. I wish I could attach pictures to this story - if you could see our yard, you'd want one too!