Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

AUDIO EXPRESS INC

Stereo and Home Theater Systems, Auto Alarms

About us

Welcome to Audio Express your premier retailer in the 12volt industry. We have four locations, three in Richmond, Virginia and one in Raleigh, North Carolina. At Audio Express you can expect the finest in car audio, video, security, remote start, leather interiors, sunroofs and a full line of complete vehicle, and truck accessories.We have been servicing the Greater Richmond area for over 37 years. Stop by one of our four locations and let one of our trained professionals show you all of the upgrades available for your vehicle. Don't settle for the rest now that you have found the best.

Business highlights

47 years of trusted experience

Services we offer

Car audio, video, security, remote start, leather interiors, sunroofs and a full line of complete vehicle, and truck accessories.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.3
professionalism
3.7
responsiveness
4.0
punctuality
4.0
Showing 1-3 of 3 reviews

Steve R.
04/2015
3.0
home theater design
  + -1 more
When system purchased, was told that dashboard controls would operate as original system had, but this was not the case. 2 of 4 controls do not work as the original system did, and although feasible that it may not, this is not what we were told when system purchased. Original installation not completed on the date planned, delaying pickup. Satellite radio antenna intermittently malfunctioned, on 2nd return tip it was replaced and now works. Minimal customer service skills: staff never identify themselves on the phone, lack of communication between staff regarding who is writing up ticket, apologies for inconveniences made by one staff member but not the one who we primarily dealt with.
Description of Work: Installed car audio system

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$800

Corey B.
07/2014
5.0
home theater design
  + -1 more
Recently stopped in because the DVD player in our truck would not eject discs. Jason looked at it and ordered us a new one. We needed it done before that weekend and he came through. Thanks Jason! Will definitely use you guys in the future!!
Description of Work: Very Customer Friendly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$899

Janice S.
11/2012
5.0
home theater design, car alarms
  + 0 more
No issues.Would use them again
Description of Work: Bought a remote car starter. Works great. Audio Express was recommended by our dealer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    1121 Alverser Dr., Midlothian, VA 23113

    audioexpressrichmond.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    Auto Alarms

    FAQ

    AUDIO EXPRESS INC is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    AUDIO EXPRESS INC accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, AUDIO EXPRESS INC offers free project estimates.
    Yes, AUDIO EXPRESS INC offers eco-friendly accreditations.
    No, AUDIO EXPRESS INC does not offer a senior discount.
    No, AUDIO EXPRESS INC does not offer emergency services.
    No, AUDIO EXPRESS INC does not offer warranties.
    AUDIO EXPRESS INC offers the following services: Car audio, video, security, remote start, leather interiors, sunroofs and a full line of complete vehicle, and truck accessories.

    Contact information

    1121 Alverser Dr., Midlothian, VA 23113

    audioexpressrichmond.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM