Estatepro Home Inspection Services

Ken was very nice. He arrived on time and went about his work quickly. He showed me pictures of the items that needed attention and/or service, and answered all of my questions. EstatePro then provided me a binder with all of the information Ken had explained (including the pictures and details about what he found). In the price of the inspection, EstatePro includes a manual that provides extensive information about taking care of one's home. That caught my eye when I was researching home inspection companies and I am so happy to have that information handy. I highly recommend EstatePro Home Inspection Services.

Best home inspection service I have ever had. We really appreciated the professionalism and thoroughness, and will definitely use EstatePro again.

The service and professionalism were Top Notch! The scheduling was easy, completed by either email or phone, and when I had to reschedule a few times due to the utilities not being active yet, there was no issue and they were able to reschedule me for just a few days later. The inspector, RIck, arrived on time, possibly even a few minutes early, and got right to work. He explained EVERYTHING to me as he was doing it, not just what he was doing, but why he was doing it and why I should care about it (as a first time home buyer, this was all invaluable information for me). If something wasn't working, he didn't just accept it as being broken, he would toggle with other switches or valves in other areas just to make sure that there wasn't something simple that was preventing normal function. He thoroughly investigated every defect so that I would know as much as possible about the property. I received the report the very next day because I had to leave a few minutes before the inspection was complete. The report has pictures of everything with detailed explanations and is nearly 50 pages long! I feel like I know my new house inside and out and I could not be more thankful for the service that EstatePro Home Inspection provided. I originally called them after getting a good reference from one of my family members, and I will be referring my other friends and family members to them as well. Even my realtor (who was present with me through the entire inspection) said that she was very impressed and that she had never seen such a thorough inspection before.

Rick inspected the house, spent almost 5 hours on a 3 bed room house. Taught us all we needed to know about our new house, and right on every issue he noted. Great experience. Highly recommended for any home buyer.

Rick and his wife Michelle run EstatePro. From the get-go everything was very professional. I paid in advance via a web-based system, was sent an appointment calendar item, and called to verify the appointment. Rick was thorough, and walked myself and my wife through the home taking extra time to answer our questions and check every last nook and cranny. He spent an extra hour or two answering our questions and did not increase his fixed fee for us. After the inspection was completed, we received the inspection via their online web portal. Done and done. His suggestions were helpful and accurate. He also made sure to categorize his suggestions into "absolutely necessary" items and items that I could take care of over time. I would highly recommend Rick for future inspections!

The inspection was on time, very friendly, and seemed to be doing a good job. He seemed to be taking his time. However, things came apart once the inspection was complete. He missed several items and he did not always choose the best wording in the report. My realtor and I had to ask him to re-word some items because a copy of the report also goes to the seller before final negotiations on price of the home. He made a couple mistakes too, for example, saying the way the exhaust pipe for the water heater was connected in a dangerous way and leaking combustion gases into the house. That was not correct. While the way it was connected was still not correct the type of piping was double wall and no gases were leaking into the house. I had this verified by three HVAC contractors. They all told me the same thing. Also, when I received the radon test report they sent me a report for the wrong house. It took a few hours before they got me the correct report. I'm not sure he ever did do the termite inspection. He gave me a certificate saying there was no termite damage but I never saw him looking around specifically for any termite damage. I rated this company as a D because while they were friendly and on time, the quality of the inspection and report was sub par. For the price I paid I should have a report that did not overlook items and did not have significant errors.