About us
Business highlights
56 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.735 Reviews
Showing 1-25 of 35 reviews
Betsy G.
05/2021
flooring contractor, hardwood floor
+ 0 moreThe selection process was very informative and impressive with the expertise of the sales consultant who used her passion for design to make suggestions. The active listening skills demonstrated by Rosabella Picone, our in house consultant, let her understand our needs and design preferences. She was informative and polite as well as very professionally trained. An excellent example of how small family owned businesses perform and deliver. Enjoyed the experience and plan to shop there again!
Description of Work: We had hardwood flooring installed in 2 bedroom that were matched to existing flooring in main areas of house. Also had water resistant wide plank laminate installed on the primary bathroom.
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Yes, I recommend this pro
carol H.
06/2019
ceramic tile, flooring contractor, home remodeling
+ 1 moreThis is my third project with L & M and over the years their customer service and high quality of work have always exceeded my expectations. From the first moment walking in their door I feel their attention to detail is outstanding. The best thing ever is they listen to me! They are so experienced they understand the difficulties of my old construction and do everything to maintain the integrity of my home. I would recommend them to anyone wanting a quality job.
Description of Work: new bathroom tile
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Yes, I recommend this pro
$2,000
Response from L & M Carpet One Floor & Home
Joel R.
11/2018
carpet installation, flooring contractor, remodeling
+ 1 moreIt was a wonderful experience, both the sales staff and installors were top notch!
Description of Work: Installed new carpet
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Yes, I recommend this pro
$1,000
Response from L & M Carpet One Floor & Home
Deborah W.
03/2018
carpet installation
+ -1 moreTheir services and representatives were excellent. Laurel was my customer service rep and I enjoyed working with her. She was very helpful in providing me ideas and things to consider during my carpet selection. She addressed all of my concerns. The team doing the installation was great, very professional and cleaned up everything and moved the furniture back in its place. I will use this company again when it comes to replace the carpet upstairs in my home.
Description of Work: Replaced carpet in 1 bedroom
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Yes, I recommend this pro
$1,100
Response from L & M Carpet One Floor & Home
Randy C.
10/2017
flooring contractor, hardwood floor, remodeling, home remodeling
+ 2 moreFrom meeting with Misty Odum to picking out materials and finally the installation team, I had nothing but a great experience. I am going to finish my entire downstairs soon and guess who gets the job...L&M!
Description of Work: I needed hardwood and tile installed.
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Yes, I recommend this pro
Response from L & M Carpet One Floor & Home
Katie Y.
10/2017
carpet installation, flooring contractor
+ 0 moreJohn helped us find exactly what we were looking for, and went above and beyond to accommodate our busy schedules for the installation. Thank you for the refreshingly kind, personable, and reliable experience!
Description of Work: We needed new carpet for our nursery-to-be.
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Yes, I recommend this pro
$450
Response from L & M Carpet One Floor & Home
Teresa B.
10/2017
flooring contractor
+ -1 moreWorkers on time - very professional and neat. The quality of installation was excellent.
Description of Work: Flooring put in the tv room - removal of carpet.
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Yes, I recommend this pro
$1,800
Response from L & M Carpet One Floor & Home
William I.
09/2017
carpet installation
+ -1 moreThe price was reasonable. Everything was very good, top notch. I could not ask for more. Everything went smoothly. All the measuring took place. Everything with installing the carpet went on time. It met my criteria to an A rating.
Description of Work: Carpet instillation.
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Yes, I recommend this pro
Response from L & M Carpet One Floor & Home
Debra P.
09/2017
flooring contractor, hardwood floor
+ 0 moreVery professional, efficient & friendly service. I would highly recommend!
Description of Work: Installed engineered flooring in living room.
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Yes, I recommend this pro
$5,800
Response from L & M Carpet One Floor & Home
Wilson B.
09/2017
flooring contractor, ceramic tile
+ 0 moreAll work was done quietly and professionally. The quality of workmanship was excellent. Everything looks great. the products we chose was what we desired and is of good quality. There is a large variety to choose from and the price is according to what you choose. Everyone has their own preference and style. The sales person was able to help by explaining the differences and how the job should look. He was very knowledgeable and did a great job in coming to measure and coordinate the job.
Description of Work: New laminate flooring in bedrooms and living room and tile in 2 bathrooms.
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Yes, I recommend this pro
Response from L & M Carpet One Floor & Home
Brenda B. G.
09/2017
flooring contractor, carpet installation
+ 0 moreAfter selecting the carpet, with the help of Misty Odum, a customer service representative, a date was set for measuring, and installation. All members of the staff were friendly, knowledgeable, and performed their job very well.
Description of Work: Carpet was installed in empty room.
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Yes, I recommend this pro
$2,082.33
Response from L & M Carpet One Floor & Home
Stacey S.
08/2017
carpet installation, ceramic tile, flooring contractor
+ 1 moreFANTASTIC!!!! Super impressed with the product they helped me select. Can't believe how beautiful my floors are now. Everyone who knows what they looked like before is simply stunned!
Description of Work: Replaced 15 year old linoleum in my house in Kitchen, Utility Room and 2 bathrooms.
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Yes, I recommend this pro
$4,400
Response from L & M Carpet One Floor & Home
Kristin D.
08/2017
flooring contractor
+ -1 moreFrom the initial correspondences with Cathy Perkins, L & M made the process so easy! We emailed and made phone calls back and forth a couple of times and then Cathy informed me that she would come out to our house with an estimator and bring samples. I was so pleasantly surprised that a company would make the process this easy and convenient for customers and as a busy new mom, I really appreciated the customer-service approach the company takes. The work was done in a timely and professional way and we received reminder phone calls and updates prior to the guys arriving at our house. Upon completion of the work, Cathy Perkins followed up to see if we were pleased. This entire process was easy, affordable, and even personable. I couldn't give L & M a better rating and will absolutely recommend the company to family and friends!
Description of Work: Laminate flooring and carpeting installed
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Yes, I recommend this pro
$8
Response from L & M Carpet One Floor & Home
Tom D.
07/2017
flooring contractor
+ -1 morePerfect !! Another great install from L&M !! This is why I continue to use them and will never change companies!! Angie thanks again for providing wonderful customer service!!
Description of Work: Vinyl tile
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Yes, I recommend this pro
$2,600
Response from L & M Carpet One Floor & Home
Lee C.
07/2017
carpet installation, ceramic tile, flooring contractor, hardwood floor
+ 2 moreGreat! From start to finish and beyond!!! Only place I will go and Angela Jordan will be only one I deal with!
Description of Work: Angie was so helpful to me! As a matter of fact, in my opinion she is the best saleswoman here at this company! She was so kind and courteous to me, and on top of things by being on point with EVERYTHING from showing me different samples to a follow up call to make sure that I was happy with my purchase! I have dealt with a lot of sales men and woman in my life but this woman is by far the best salesperson I have every dealt with and never once had anyone call me after my purchase except her!!! Not one time did I feel like I was just another sale. I actually felt as if Angie was someone in my family helping me make my decision! I would definitely recommend anyone and everyone going to L&M to talk to Angie! This woman is on top of everything from start to beyond finish! I have already recommended you to a lot of people and will continue to! Thank you so much for treating me like family Angie! And, if I every need anything else, you will be the only one I deal with there! Thank you so much for not only helping me out Mrs. Jordan, but for treating me like family! You have a customer for life now!
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Yes, I recommend this pro
Response from L & M Carpet One Floor & Home
Patsy D.
07/2017
flooring contractor, carpet installation, hardwood floor
+ 1 moreI really liked the personality of the person that was helping me. ?They helped me with colors and other things I didn't even know. It was for carpet and wood flooring.
Description of Work: An estimate for flooring.
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Yes, I recommend this pro
Response from L & M Carpet One Floor & Home
Jeann R.
07/2017
carpet installation, flooring contractor
+ 0 moreVery well, work men were efficient, punctual and pleasant.
Description of Work: Replaced carpet in living room and on the stairs.
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Yes, I recommend this pro
$2,700
Response from L & M Carpet One Floor & Home
james H.
02/2017
ceramic tile, flooring contractor
+ 0 moreAs far as I could tell they sub-contracted out a non-English speaking crew to do the work. Not employees from the advertisement photo taken in front of their shop. They basically tore my house up while doing shoddy installation for which I had paid a premium. I paid $$$ for what I thought was going to be a turn key job and what I got was an unmitigated disaster from start to finish.
Description of Work: Laminate Flooring and tile
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Response from L & M Carpet One Floor & Home
Julie B.
01/2017
flooring contractor
+ -1 moreThe sales woman was not very knowledgeable, did not have good follow up and made a few mistakes. The workers themselves were nice and the actual flooring work was good. However, both my husband and I saw them cutting the vinyl tiles on our existing flooring on some cardboard. Later we noticed a cut in the floor over a foot long along with several small cuts and gouges. When we let L&M know about it, the owner came by the house. He basically accused of lying after looking at it. When my husband told him to leave after his rude behavior, the owner finally offered to repair the cut. Someone came out and "fixed it" which meant putting an epoxy on the cuts. All that did was seal in the dirt that had gotten in the cut and left a textured residue an inch wide over the cut that dirt has adhered to and makes the cut much more noticeable and ugly. Their "fix" made it much worse. No discount, no apology, no offer to replace our damaged existing flooring. They do not know how to make things right when they mess up. They accuse they customer of being liars and cheats.
Description of Work: We needed some subfloor replaced and new tile laid in the entryway and bathroom.
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Response from L & M Carpet One Floor & Home
Mary T.
09/2016
ceramic tile
+ -1 moreGreat. Installers were in constant communication and on time. Job was done well with the exception of follow up afterwards. We asked for threshold tile in between wood entry floor and bathroom floor, and never heard back. Worker also measured laundry room for additional work request. Never heard back from store.
Description of Work: Tile flooring in 3 bathrooms.
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Yes, I recommend this pro
$2,700
Josh C.
09/2016
ceramic tile, carpet installation, flooring contractor
+ 1 moreThe workers arrived on time and were very nice. The install went very well and everything looks great. The salesperson was helpful and called after the install to make sure everything went well. The only issue I had was getting the installation coordinator on the phone. We played phone tag for a few days before I was finally able to get in touch with him. In the end we got it all scheduled and installed.
Description of Work: Carpet Install
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Yes, I recommend this pro
$4,000
Response from L & M Carpet One Floor & Home
Mary T.
09/2016
ceramic tile, flooring contractor
+ 0 moreService was done as promised. The flooring looked great, just as promised. However, the installer said he would be back to complete threshold molding, but did not call us back. Also, he measured the laundry room because we asked to add that room to the list. Never heard back
Description of Work: Remove old and install tile flooring in 3 bathrooms.
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Yes, I recommend this pro
$2,400
George B.
08/2016
carpet installation, ceramic tile, flooring contractor
+ 1 moreIt went great! Angela, our sales representative was very through, professional and willing to wok competitively with our sale. She was able to assist us with finding and hiring a mover for our pool table which was a concern. The communication was fantastic from the scheduler Matt, Freddie and Stewart the installers were on time (actually a few minutes early) worked quickly, neatly and were finished before lunch! They removed all of the furniture and put it back upon their completion of the work. It was an overall positive experience and would recommend the team to anyone interested in purchasing carpet in the greater Richmond area!
Description of Work: Remove and install carpeting in two rooms in our basement and the stair case leading to the area
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Yes, I recommend this pro
$3,400
Response from L & M Carpet One Floor & Home
Jamie H.
08/2016
carpet installation, flooring contractor
+ 0 moreWe were greeted and helped by Angela Jordan when we arrived. She helped guide us to different types of carpet we might like based on our preferences. Once the carpet was chosen the process was very fast + simple and the carpet was ordered at a very reasonable price. About a week later we got a call saying the carpet was in so we set an install date for about 3 days down the road. The installers arrived on time and we're very professional and proficient at their jobs. They answered all of my questions and managed to get the job done in about 3 hours. Overall I am very happy with my purchase and I would recommend the company to any of my friends that are in the market for any type of flooring!
Description of Work: Remove old carpet and padding + install new carpet, padding, and metal transition
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Yes, I recommend this pro
$2,181
Response from L & M Carpet One Floor & Home
rachel G.
08/2016
carpet installation, flooring contractor, ceramic tile
+ 1 moreprompt service and very clean workmanship
Description of Work: Install vinyl tile and carpet
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Yes, I recommend this pro
$3,300
Response from L & M Carpet One Floor & Home
- 1(current)
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Contact information
6156 Mechanicsville Tpke, Mechanicsville, VA 23111
http://www.landmcarpetonemechanicsville.comService hours
Monday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 7:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 7:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
10:00 AM - 5:00 PMLicensing
Bonded
Insured
Licensed*
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Apartments,
Remodeling - Modular & Mobile Home,
Basement Remodeling,
Property Management,
Home Staging,
Real Estate Agents
FAQ
L & M Carpet One Floor & Home is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
L & M Carpet One Floor & Home accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, L & M Carpet One Floor & Home offers free project estimates.
Yes, L & M Carpet One Floor & Home offers eco-friendly accreditations.
No, L & M Carpet One Floor & Home does not offer a senior discount.
No, L & M Carpet One Floor & Home does not offer emergency services.
Yes, L & M Carpet One Floor & Home offers warranties.
L & M Carpet One Floor & Home offers the following services: New floors can completely transform a room and we have many of the best products available! In addition to providing a number of exclusive brands in flooring, we offer the most popular brands in the industry for all your flooring needs! Products available at our warehouse: Carpet, Luxury vinyl, Hardwood, Laminate, area rugs, and more. Healthy living floor installation system used. We do not refinish flooring.
Refinish and repair.
Contact information
6156 Mechanicsville Tpke, Mechanicsville, VA 23111
http://www.landmcarpetonemechanicsville.comService hours
Monday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 7:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 7:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
10:00 AM - 5:00 PM