Frank's Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

For fastest response please call (804) 332-0046. We can refinish your hardwood floors or install new ones for you. We also install laminate. We have over 20 years experience. We are the company for you. We are a family owned business and we aim to please so call today!

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Wood floor refinishing & resurfacing, floor coatings, hardwood & laminate installation, repairs, hardwood floor refinishing

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.897 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-97 of 97 reviews

Bethanna G.
07/2018
5.0
hardwood floor
  + -1 more
Frank and his crew did a wonderful job -- very efficient -- would definitely hire again..
Description of Work: Floors refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig C.
01/2018
5.0
hardwood floor
  + -1 more
Frank refinished the hardwood floors throughout the ground floor of a 1940s-era Cape Cod cottage that I'm using as a rental property. He was easy to work with and gave me a reasonable price. The floors look beautiful now (natural finish with two coats of polyurethane) -- never thought those old worn floors would ever look like that. Would definitely hire him again and would refer him to anyone looking to have this kind of work done.
Description of Work: Hardwood floor refinishing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Chester H.
09/2017
5.0
hardwood floor
  + -1 more
Excellent customer service and exceptional quality of work performed. Floor looks like new. Definitely recommend franks flooring for refinishing hardwood flooring.
Description of Work: Living room and hallway sanded stained and polyurethane exc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan R.
08/2017
1.0
hardwood floor
  + -1 more
I called; the gentleman called me back and told me he would that evening or the next day to set up an appointment. He didn't call. I gave him the benefit of the doubt and called again. He called me back and set up an appointment. A few days before the appointment, he called to tell me that his machine had broken down but he was still going to get the floor done in a few days. I have heard nothing since from him.
Description of Work: Hardwood floor refinishing.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Frank's Flooring
Hi [Member Name Removed]. We are sincerely sorry for the lack of communication. We tried to reach you yesterday. We do not run our business this way as you can see in the 8 years of being on Angie's list we have only had 1 other F rating. Our equipment messed up and caused schedule issues and we should have done a much better job communicating with you. We are a small company and the owner does the work and the scheduling ect so with the issues that came up it caused a back log. We are up and running again and tried reaching you. Please give us a call when you can. Thanks

Janet B.
07/2017
5.0
hardwood floor
  + -1 more
I am thrilled with the quality of work that was done. The foyer joins the family room where the new hardwood was installed, and it flows perfectly. You would never know the floors weren't installed at the same time. Frank is very knowledgeable and really helped me when I had questions, or was unsure about decisions that had to be made. He and his employees always showed up when he said they would, and the work was actually finished ahead of schedule. I would definitely use this company again!
Description of Work: Installed hardwood in family room. Refinished floors in living room, dining room, foyer, kitchen and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia G.
07/2017
5.0
hardwood floor
  + -1 more
They were great. I would refer them. I don't live in that area anymore. I don't have a house anymore, so I won't be using them again, but I certainly would refer them.
Description of Work: Flooring services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Rob R.
07/2017
5.0
hardwood floor
  + -1 more
Excellent -- very professional and helpful. New wood looks identical to existing wood floors.
Description of Work: Replace carpet with wood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob R.
07/2017
5.0
hardwood floor
  + -1 more
Product and Service was excellent. The team was professional and timely.
Description of Work: new wood floors in room; match wood throughout the rest of house..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3

Linda S.
07/2017
5.0
hardwood floor
  + -1 more
Job looks nice. Frank is a very nice person who cares about his customers and employees.
Description of Work: Remove carpet, install wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
05/2017
5.0
hardwood floor
  + -1 more
work was completed in a timely manner and the outcome exceeded expectations.
Description of Work: Hardwood floor refinishing in three bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia S.
05/2017
5.0
hardwood floor
  + -1 more
The work was done to our specifications and looks phenomenal. We had a lot of work going on at the same time, and he worked with us to get the floors laid when we needed and then refinished them on our schedule. This is the second time we've used this company and I highly recommend Frank's Flooring.
Description of Work: Installed hardwood flooring in kitchen & dinette area. This was feathered into existing hardwood floor in den, then entire floor was sanded and 3 coats of natural polyurethane finish was applied. Frank's Flooring also sanded and refinished the hallway and master bedroom. Additionally he supplied and installed the quarter round molding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,088

Theresa S.
03/2017
5.0
hardwood floor
  + -1 more
Great! Looks beautiful! I had three coats put down and the room was larger than the offer hence the additional cost. I plan to use Frank's Flooring again soon.
Description of Work: I had one room refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Gloria G.
03/2017
5.0
hardwood floor
  + -1 more
Extremely knowledgeable, fast and efficient - came in did the job - floors were immaculate. Cleaned up afterwards. Could not ask for more. Would highly recommend.
Description of Work: hardwood floors needed to be re-finished..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria G.
02/2017
5.0
hardwood floor
  + -1 more
He was superb. He gets the highest mark plus 5 or 10 above that. He did an excellent job. He was on time and professional.
Description of Work: Floor cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hollie M.
12/2016
5.0
hardwood floor
  + -1 more
They sanded down my 20 year old hardwood floors and matched the color I wanted perfectly! I was very pleased with their work and how quickly they got the job done! I would definitely recommend these guys!
Description of Work: Sanding and staining of hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra T.
10/2016
5.0
flooring contractor
  + -1 more
They came in and removed the floor and the padding cleaned and sweep the area. Then started replacing the floor with the new flooring. They arrived at 4:30pm and when they were done they moved all the appliances back and they cleaned the new floor be fore they left. The owner Frank came by that evening and check to make sure everything was to my liking so far. And then he called me in the morning to make sure I was happy with the service and work. I would highly recommend them to anyone that need a flooring installed.
Description of Work: I had then remove my old kitchen and foyer floor and replace it with a new flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Pranav V.
09/2016
5.0
hardwood floor
  + -1 more
Very professional work. Really liked what he and his team has done. Also I got a good deal through Angie's List and he gave a reasonable price for the area over the offer's limit plus the cost to replace molding strips and transitions. This process generates a lot of dust... Just be sure that you have all the areas properly covered. Our powder room was not covered properly so had lot of saw dust that we needed to clean up. See the picture, the floors look awesome. You can see reflection of the wall, doors, etc., that's how good the floor shines now.
Description of Work: Sanding and refinishing wooden floors which are about 19 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$335

Bonita D.
08/2016
3.0
hardwood floor
  + -1 more
Did not hire. Ended up doing work myself.
Description of Work: Just getting estimate to have hardwood flooring installed

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Carol A.
07/2016
5.0
hardwood floor
  + -1 more
Very well. Arrived promptly, completed work on-time. Room looks great.
Description of Work: Refinish hardwood floor in bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Karen C.
07/2016
5.0
hardwood floor
  + -1 more
Frank's Flooring has done two jobs for us. I purchased a coupon last year from Angie's List for 150 square feet of flooring. I had a hallway and a bedroom to do, so the square footage exceeded the coupon limits, but Frank gave me a good price on the remainder of the work. The work was done quickly, the workmen arrived on time and were very professional, and the floors looked great. Frank even made, at no charge, some minor repairs on a staircase where I had pulled up a carpet. There was one area on the floor with a minor issue--I don't remember now what it was--and one of the workmen returned promptly and took care of it. I asked Frank to come back this spring to do another bedroom floor, and he worked me in on a weekend because he had such a busy schedule. He gave me the Angie's List coupon price even though I was not aware it was being offered again. The same workman returned, and he was very patient and courteous as he explained to my husband, who likes to do handiwork, everything he was doing and why. This floor took a little longer because the quality of the wood was not as good as my previous wood, but it looks great, and we are very pleased. I have a third job (we do these floors as we have time and money); Frank was not able to do it in the time frame I needed, but I would definitely hire him again. He is very busy and you may need to follow up on the initial contact, but he is worth the wait.
Description of Work: Install prefinished hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Michael K.
07/2016
3.0
hardwood floor
  + -1 more
Frank and his team did a great job on my floors and they look incredible. That said, however, Frank pressured me to pay him before the job was totally complete and I did because he seemed trustworthy. It's been more than a month and I have not been able to get Frank to come back to fix a couple small problems with the shoe molding that would take 30 minutes to fix, even after tipping him $100 bucks and his crew another $100. I would still recommend Frank, but caution you to not pay until the job is totally complete and you have had a chance to inspect the work.
Description of Work: Refinishing my hardwoods downstairs and staircase.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$2,200

Connie M.
02/2016
5.0
hardwood floor
  + -1 more
They showed up on time, finished early and the floors are beautiful.
Description of Work: Refinished old, damaged wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,650

Craig L.
01/2016
5.0
hardwood floor
  + -1 more
It looks great. Frank and his assistant did really careful, detailed quality work. They took the time to do the job right - even though couldn't have been a profitable job. I did a "deal" just to see how the floors would come out, or if it would help much. It does and I will have them back to do the rest of the floors.
Description of Work: Refinished the pine kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

C Leontine J.
12/2015
5.0
hardwood floor
  + -1 more
The floors look great! Frank's flooring sanded, stained and sealed two the floors in two rooms that had been damaged by water. Frank explained everything they were going to do, how long it would take, and how much it would cost. They did a great job, and I would use them in the future. Their price was way better than others I had present bids, and the results exceeded my expectations. I would recommend them highly.
Description of Work: Frank's flooring refinished the hardwood floors in two large rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Frank's Flooring
Thank you so much for this awesome review! We truly appreciate your business! Let us know if you need anything in the future!

William S.
12/2015
5.0
hardwood floor
  + -1 more
Excellent job. Would definitely use again.
Description of Work: Resurfaced and stained my old hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Contact information

6263 Crocus Ct, Mechanicsville, VA 23111


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

Frank's Flooring is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Frank's Flooring accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Frank's Flooring offers free project estimates.
No, Frank's Flooring does not offer eco-friendly accreditations.
No, Frank's Flooring does not offer a senior discount.
Yes, Frank's Flooring offers emergency services.
Yes, Frank's Flooring offers warranties.
Frank's Flooring offers the following services: Wood floor refinishing & resurfacing, floor coatings, hardwood & laminate installation, repairs, hardwood floor refinishing
Ask for details.

Contact information

6263 Crocus Ct, Mechanicsville, VA 23111


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM