Mclean Pool & Spa Service

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I have used Mclean Pool and Spa a number of times. I have probably been too patient, not knowing any other company in the area. But on most occasions there has been an issue of some kind. Either the work was not carried out to a satisfactory standard, equipment not put back and/or an incorrect price invoiced...

Had a former pool company who was not reliable. I would call and ask for repair, etc and they would not call back, or get the date wrong so I decided to give McLean Pool and Spa a shot. We had some tile flagstone in our pool that needed repaired and also needed to have the pool checked out and cleaned while we were on vacation 10 days. McLean Pool ant Spa did the work while we were gone. We did not know what to expect when we returned from vacation given our past experience with the other company. Upon return, the tile repair looked great and the water was crystal clear and the kids were able to jump right in! Really appreciated their professionalism and follow through. Tough to find this with many of the pool outfits out there today.

While it was relatively easy to schedule service the quality of service left much to be desired. We ran into problems with our weekly pool service. Some weeks, we noticed that only a note was left to show that someone stopped by. However, cleaning was not done. We started noticing algae growth in our pool. This is absolutely not acceptable especially since someone supposedly stops by every week to check chemical levels and clean the pool. Would not recommend this company. We are planning to hire a different pool company ASAP.

I would recommend them. We received recommendation from one of our neighbors. Once they came they could have set a very high priced fixed but they were straight on and were loyal.

They were taking care of the pool when we bought the house 10 years ago and we have stayed with them. They always are here when they say they are going to be and they do a good job. Their price is competitive. I did check with one or two others just to see what the prices were and they were higher. They are always fine. If there is anything that I need to leave out for them, I leave it out. I don't even have to be here when they come. They come and take care of everything. I've never had any problem.