WE ARE A FAMILY OWNED BUSINESS OF 60 YEARS, 100% WOMAN OWNED SMALL BUSINESS. WE HAVE FOUND THAT OUR CLIENTS ARE SATISFIED WITH THE ATTENTION TO DETAIL THAT A WOMEN OWNED BUSINESS AND OUR EMPLOYEES DEMONSTRATE TAKING PRIDE IN HAVING THAT SKILL WHEN CLEANING THE WINDOWS IN YOUR HOME. WE WANT 100% CUSTOMER SATISFACTION. WE DO NOT CHARGE FOR ON-SITE ESTIMATES, THOUGH WE DO GIVE THE MAJORITY OVER THE TELEPHONE WITH A WINDOW COUNT. UPON SCHEDULING, OUR EMPLOYEE WILL BEFORE BEGINNING THE WORK, COUNT UP YOUR WINDOWS, LOOKING AT THE CONDITION, SIZE VARIATIONS, GIVING A FIRM PRICE BEFORE THE WORK BEGINS. IF THE CHARGE IS NOT AGREEABLE, WE DO NOT CHARGE YOU FOR THE TRIP AND ASK YOU TO CHECK AROUND AND GIVE US A CALL BACK AT YOUR CONVENIENCE. IN TODAY'S EVER CHANGING ECONOMY, WE ARE PROUD TO SAY THAT WE ONCE WE GIVE YOU A PRICE, IT WILL REMAIN THE SAME FOR A MINIMUM OF 3 YEARS. TYPICALLY WE REPRICE EVERY 3-5 YEARS. PRICES CAN CHANGE PRIOR TO THE 3 YEARS IF THE CONDITIONS OF THE WINDOWS CHANGE, OR THE SCOPE OF THE WORK CHANGES. WE DO NOT OFFER YOU A LOW PRICE TO GET YOUR WORK, AND THEN INCREASE IT NEXT CLEANING. THE PRICE YOU GET THE FIRST TIME WILL REMAIN THE SAME FOR SUBSEQUENT CLEANINGS UP TO 3 YEARS. WE DO NOT HIRE SEASONAL OR PICK/UP HELP. THE MAJORITY OF OUR WINDOW CLEANERS HAVE BEEN WITH US FOR 20+ YEARS. WHEN WE DO NEW HIRE, THEY ARE REQUIRED TO HAVE A MINIMUM OF 3 YEARS EXPERIENCE AND INITIALLY WORK WITH A ANOTHER WINDOW CLEANER FOR 90 DAYS TO LEARN OUR PROCEDURES AND EXPECTATIONS FOR QUALITY OF WORK. WE HOPE YOU WILL GIVE US A CALL AND GIVE US AN OPPORTUNITY TO COME INTO YOUR HOME AND CLEAN YOUR WINDOWS FROM HONEST, HARD WORKING AND PROFESSIONAL EMPLOYEES.