Woody's Sudden Service Inc

Since my unit was under warranty I had the warranty company send out their contractor (Pride). They said I'd have to replace the unit, which was covered under warranty, but that the labor and additional parts would amount to $1,000 in charges not covered by warranty. I called Woody's because I wanted a second opinion, and also another estimate on replacing/upgrading our entire system. The technician that responded listened to my story and heard that I wasn't really prepared to make the investment in upgrading at this time. So he offered to fix the unit right then. Not only did he fix the connection that had burnt out, but he offered to service a second connection that could potentially have the same issue in the future. A half our later we had heat in our home again. The total bill was $215, which was completely reimbursed by our warranty company. I would feel confident in using Woody's again in the future. They were professional, knowledgeable, listened, and did good work.

The technician came to my house and went up to the Air Handler Unit in my attic and basically did not like to working conditions and said he would not take the job. He also didn't give me any advice on perhaps who he might recommend or any other options. Just a curt I won't take the job and have a nice day. Easy to say when you have heat, which I didn't. The technician didn't even notice when he was looking at the unit that the unit's circuit breaker had been tripped, which I found later that day when I was trying to find the model number, part number and serial number on the unit itself. I noticed that the circuit breaker had been tripped upon my initial inspection, which doesn't say much for the technician.

Very well. I plan on having this company as my go to for problems.

They arrived on time and ripped out the old system and installed the new system. I have used Woody for many years and have always been satisfied with the work he performs.

They are excellent. They weren't the cheapest but we got a more expensive unit and knew it would cost a little more. I will use them again in the future.

Awesome company! Referred by neighbor after nightmare experience prior... they quickly assessed the problem, provided estimate and fixed for a very reasonable amount. They responded within 12 hours of call. Definitely a company you can trust. Very punctual and professional. I use for primary residence as well as rental property.

Technician arrived, assessed the situation, added freon.

The AC failed 5 days after the inspection and Woody's was not able to respond until 24 hours later to correct the problem. They did refund half the cost of the annual maintenance contract but were defensive of any problems reported.

This is the second time we've used this company and we couldn't be more pleased. Our technician (Evan) was friendly and efficient, despite the fact that it was about 8:00 at night when he was performing the work! Fortunately, ours was a quick fix and our upstairs was cooled off within a few hours. I highly recommend Woody's Sudden Service!

We called for service monday morning and Woody was able to schedule us in that same day a little after noon. He arrived when he said he would and got right to work. I have to particularly note that although my husband was home, Woody made sure to keep me in the loop as to what was going on and what he had done. Most technicians totally ignore me when David is here and I truly appreciated being kept informed. The repairs weren't as extensive as we feared, but instead were mostly because of lack of maintenance over the years. A cleaning, a freon charge and a small part were all that was needed. This was about as painless as it gets.

Woody’s installed a Lennox heat pump system, humidifier and programmable thermostat in September 2009. The following year my husband died and I had to assume a myriad of new household duties. I asked Woody’s to send an experienced tech for the spring 2011 checkup to give me a primer on the system and answer several questions. Evan came to my rescue and determined the compressor needed to be replaced (it was on warranty). That installation revealed another part failure which was remedied in a few days. During the initial 2009 installation, water from the dehumidifier was diverted outside and this posed a daily task of empting buckets into the garden. This May, Evan rigged the condensation line through ceiling and partition to a slop sink in the laundry room. This took one hour and a charge of $124 for copper pipe and labor. Then in early June I noted some problem with the condensation pump and again, Evan came to the rescue and installed a new pump at no cost. Throughout this experience, Evan was very knowledgeable, professional, courteous, and able to explain the mystery of this system in terms I could understand. I am very grateful to Woody’s and hope that Evan is immensely compensated.

Our A/C unit had not been serviced in over 20 years. We picked Woody's based on Angie's List rating and relative proximity to our house. They scheduled our appointment for a week after our call, with a window of 10AM-1PM. Steve, the technician, arrived at 10:40AM, prepared to do the work. He was professional, courteous and knowledgable. Even though our A/C unit is over 23 years old, Steve did not apply any pressure to replace the unit, which I really appreciated. He thoroughly washed out the unit, checked the freon level, as well as performed other tests of the unit. He explained in detail what he was doing and why he was doing it and answered my questions. He told us that the unit seemed to be working fine, testing out within the normal parameters and would work more efficiently after the cleaning. I plan to continue to use Woody's for any and all of our A/C issues/maintenance in the future and would recommend them to others.

I called Woody's Sudden Service and they were able to come out the same day! Woody was very professional, and took the time to show me why my unit was not working properly. My A/C unit was leaking freon, due to a damaged coil. If you are looking for a prompt, professional, and friendly A/C Company, I would highly recommend Woody's Sudden Service. I have no complaints, and would absolutely call them again if needed! Great Job!

Very professional and prompt. They were able to come out the day after my call. My A/C is now working like never before. I'm actually cold! I would definitely use them again.

They were able to come out the same day to do a check up and repair. The price of what they did was very fair; almost surprisingly so for around here. Usually HVAC work isn't fairly priced. They did not over charge. They did the work. They were very professional.

I've had him for my a/c guy since I've had this house so it has been about 20 years. I trust him and they have always fixed whatever problem I've had. Their work has been good and I don't go to anybody else. I would recommend them.

I lost heat during a very cold spell in January and called another company that I had done business with before. They were unable to diagnose the problem after two visits. That technician recommended getting a new furnace. I told him mine wasn't very old and he suggested getting a second opinion. I chose Woody's based on favorable reviews in Washington Consumer Checkbook. Woody's technician showed up on time and got my furnace running within 15 minutes. He said it was a temporary fix, ordered a new part, and returned the next week to install it. The technician was friendly, knowledgeable and professional throughout, explaining what he was doing and why.

This is an exceptional company. They performed as promised in a highly efficient and professional manner. We could not have asked for more. We are throughly satisfied with the system and service provided by Woody's Sudden Service.

honest and fair. Did not try to up sell me as other HVAC services have.

Woody's Sudden Service Inc Company?s pricing was excellent. If I had any questions, they answered them. They were willing to discuss things. They didn?t loose their temper. They were professional. They didn?t get mad when I asked them about things. They were very willing to talk to me without getting upset. If they needed three men out on the job, they would get three men and if they needed one man on the job, they would send only one man. They only send the people that they need to, on the job. They finished the job quickly; in a very reasonable amount of time. I can?t talk enough about them. They are when and where their customers need them to be. They didn?t charge too much; it was a good pricing.

We have them once or twice a year to inspect the system. We have had them out to rebuild the air conditioning and the heating system years ago. They do the work and they are on time. They even gave us a refund one time when they realized that they weren?t able to fix something timely. I call them for emergencies, planned work and also for unplanned work. Anything related to heating and air conditioning, I call them.

We discoverd the water heater leaking late in the day on the day before Thanksgiving. I called and the operator asked that I call after 4PM so it would go to emergency service. I did that and they called back immediately. The service person had a couple other emergencies and got to my place around 9 PM. He came with a water heater and was done...totally mess free...beffore 11PM. For the day before a holiday, I was pleased with this response. The service person was just so pleasant and nice to have in our home. I have used Woody's before for my furnace and will absolutely call them for any other needs I have!!! I LOVE WOODY'S!

Good job, knowlegable, will to explain procedure, punctual

We're happy with them and we keep going back to them. At first they misdiagnosed a drain problem we had but they eventually found out what the problem was and unclogged the drain.

Steve came out and was on time and also told me everything that needed to be done and provided recommendations. He seemed very knowledgable. WE had to have them put in a return in the basement, I had 3 different contractors come out, Woody's was not the lowest priced, but they were not the highest priced either. We picked them because they seemed to know what they were doing, told us about the return and were willing to work with us on other issues involved. The other 2 companies didn't tell us about some of these other things that needed to be done. Woody's also offered the best warranty. Tho we had to wait a week to have them install, they were on time on the day they stated they would be there (it was one of the hottest days of the year) and they did an excellent job. My husband was very pleased with their work. We would definitely use again and recommend them highly.