When you choose Southland Insulators, you choose quality and expertise that is unmatched. We care about our company, our industry, our customers and our reputation.
Since our beginning in 1986, we have built a reputation for quality and achievement in residential insulation. We were one of the first contractors to be accepted into the National Association of Home Builders, Research Center Certified Contractor program.
Description of Work: Removed old attic insulation- applied spray foam to attic area - large attic space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Amy K.
12/2014
4.0
insulation
 + -1 more
unknown
Description of Work: We needed insulation for an addition to the home. The salesperson was prompt with quick response with a quote. The work was scheduled quickly as we were dealing with county inspections. The only reason I did not give a higher grade was due to the failed insulation inspection. The company gave me the incorrect ESR report for spray foam and the work done did not meet the appropriate thickness for the County required R value. Southland did come out the next day to fix the problems and provided the correct report. We passed the 2nd inspection, but this did delay the rest of the renovation a few days.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Norman L.
12/2014
5.0
insulation
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Victoria S.
06/2014
4.0
insulation
 + -1 more
unknown
Description of Work: Overall the project went well but there were some confusion about where we wanted the spray foam insulation installed. We had specified on the roof deck for the entire project but they began installing it on the floor joist which made a big mess. We did get is mostly cleared up though.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Todd G.
11/2012
5.0
insulation
 + -1 more
Great, no real issues
Description of Work: Installed 1,000 SF of R30 insulation under the house in a crawl space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Larry D.
11/2011
1.0
insulation
 + -1 more
The receptionist took down all of the information- my name, home location, what I wanted done, area, etc. They never called me back. I even called back a second time in case they wrote the phone number down wrong or something. Utterly unprofessional. Even if they return your calls I would highly suggest not using them because if you do have a problem with them, trust me- they are just going to ignore your calls. There are a lot of other insulating companies out there with far more reviews so I will use one of them and I suggest the same to you.
Description of Work: I called them to get a blow in quote. They have very few reviews on here however they carry a brand that I am interested so I went for them. I need some insulation blown in wall cavities- I think they call this drill and fill.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Response from Southland Insulators
You have every right to be disappointed with the level of service you received. This lack of response is unacceptable and we are very sorry. We have made changes to our system for handling incoming calls in the hopes of preventing situations like this in the future. Thank you for sharing your feedback.
Thomas H.
09/2011
1.0
insulation
 + -1 more
I have attempted to contact Southland Insulators over the last 2-3 weeks. However, I only ever speak to the receptionist (Esperanza) who promises me someone will call me back that day, to which no one ever does. If this company is this unresponsive to customers and has receptionists that are to the point of being rude, do you really trust them to undertake your job with due diligence and respect?
Description of Work: I wanted to get my home spray foamed.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Response from Southland Insulators
Thank you for sharing your experience. We apologize you had a difficult time receiving a call from our team. That is unacceptable and we are very sorry. We have made changes to our call tracking system since that time to prevent this from happening in the future.
Richard L.
09/2011
5.0
insulation
 + -1 more
Southland's install team covered everything with plastic drop cloth and performed the install work quickly. They were in and out quickly. The temperature of my basement is much more consistent with the rest of house and I am looking forward to seeing my energy bills.
Description of Work: Southland installed foam insulation into finished walls and sealed the area between the joists that extended into the garage. Southland also assisted in locating and coordinating a sub contractor to cut the installation holes and then patch the holes to a ready to paint state.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Debra A J.
02/2011
5.0
energy audit, insulation
 + 0 more
I am waiting for the estimate.
Description of Work: Needed an estimate for insulating the 1957 section of the house and the attic. I started renovations immediately upon purchasing the house in July 2009. Drywall, insulation was removed. I had new electrical installed, which has not been completed, and new plumbing, which has not been completed. I received one estimate for insulation and sound-deading from one contractor but they did not give the complete estimate. I asked for an estimate of the crawl space but that was never done. So I looked for a new contractor to get a second estimate. I saw Southland's truck on the road and called. I spoke to Mr. Tom Ward. Very informative conversation. The trouble was scheduling for the estimate. On the 4th attempt, we met. On a day I was not at home, Tom and Juan came to the house to conduct a survey of ALL spaces needing insulation. That was early December. I do not need the energy audit credit, therefore, advised Tom to complete those that were in need of the credit and to contact me once he had completed the estimate. I called Tom. Juan and Tom are working the estimate. This is a large job and they are very busy.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Sheri W.
12/2010
1.0
insulation
 + -1 more
I never received a call back.
Description of Work: I called them twice, left messages with a receptionist and never received a call back.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Southland Insulators
We appreciate your response and are very sorry you had that experience. Since this time we have implemented a new procedure for taking incoming requests.
mimi F.
09/2010
5.0
energy audit, insulation
 + 0 more
The crew showed up on time, put down cloth to walk on and put plastic over doors to keep the dust out of bedrooms. When they were done they had me come up to inspect it. They were good about answering my questions. They estimated the time it would take and they were done right in that time frame.
Description of Work: I had my attic insulation pulled up, foam put in the cracks and new insulation blown in. The issue I had was my upper floor temperature was so different from the first floor. They actually came the day the power was out and it was 90 degrees outside. As soon as they were done I could already tell a difference. I had read that there is no need to pull up old insulation. However, I had an energy audit and was told about the attic air that can leak in the cracks around your fixtures and the walls. I believe by having the cracks filled (needed insulation to be gone to see this better) and new insulation blown in up to code, that this made a big difference.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Glenn P.
08/2010
5.0
energy audit, insulation
 + 0 more
The work of resealing and repairing all of my duct work then upgrading my insulation to a minimum of R-49 went perfectly. The team sent by Southland arrived on schedule, they worked like Trojans and actually went beyond what was called for in the contract. They were very neat and very professional. I highly recommend the use of Southland for any insulation needs.
Description of Work: As requested, they conducted an energy loss survey of my attic. I was concerned about a loss of some insulation and air duct leakage after some recent home renovations. The salesperson, Kim Earhart provided me with several options in a low pressure, professional manner. She even provided the contact of another company regarding a potential service they did not provide regarding the ducts. She also arranged for a subsequent inspection of the attic by an installation foreman, Juan Cruz. Together, they identified the cause of a problematic hot/cold spot resulting from the questionable insulating work of a previous contractor on an earlier renovation. All of my questions and concerns were answered honestly and professionally.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
George D.
08/2010
5.0
insulation
 + -1 more
I recently used Southland Insulators to add and improve the insulation in my attic space. When Southland arrived they had actually arrived early and had been waiting for about 20 minutes early to my 8:00a appointment. The crew was done and had left by 9:45a - 10:00a at the latest. They cleaned up and before they left I was able to have a look in my attic. The work looked professional.
Description of Work: Sealed all of my top plates, spray foamed all of the joists/gaps, and added about a foot of blown fiber glass insulation bringing my insulation value to R-24.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Insulation,
Energy Efficiency Auditing
FAQ
Southland Insulators is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 6:00 AM - 5:00 PM
Tuesday: 6:00 AM - 5:00 PM
Wednesday: 6:00 AM - 5:00 PM
Thursday: 6:00 AM - 5:00 PM
Friday: 6:00 AM - 5:00 PM
Saturday: Closed
No, Southland Insulators does not offer free project estimates.
No, Southland Insulators does not offer eco-friendly accreditations.
No, Southland Insulators does not offer a senior discount.
No, Southland Insulators does not offer emergency services.
No, Southland Insulators does not offer warranties.
Southland Insulators offers the following services: Insulation