Senate Termite and Pest Control

The amount they are charging for the service I think they should give more effort in actual service. No complaints on the guy who came to give treatment because he was awesome but I feel something is lacking in their process of service. Also, no followup made by them.

Great customer service, but pricey.

Effective, timely, responsive, knowledgeable. solved my bug issues. Very happy with service.

Very friendly, excellent explanation of initial service and ongoing quarterly plan. We hired them for fleas, but they’ll take care of all of our insect woes. Thanks Senate!

Kris was immediately at my service. I couldn't ask for a more knowledgeable expert with a sense of urgency for my situation. Thank you for being there for me!

Kris was extremely responsive in coming to inspect the site, diagnosing the backyard nests of cicada killers and scheduling the treatment. My issue is that he spent much of his time promoting the treatment and trying to sell other services such as annual termite inspections that probably are a good idea and not enough time explaining the pros and cons of treating the problem he was brought out to diagnose. It turns out cicadas killers are beneficial insects that, while annoying and intimidating looking, are of little to no danger to humans and naturally die off in a month or two. Shame on me for not doing further research instead of signing the treatment contract on the spot. I now regret authorizing the treatment of what was really more of a perception than actual problem, esp. when it would have taken care of itself anyway within a month of two.

Chris arrived on time, didn t try to sell me up, which happens constantly with exterminators. It took Chris five minutes to find the wasps huge nest and got on a long ladder and sprayed the critters into oblivion. Would absolutely use Senate in the future. I was a retailer for 50 years and enjoy watching a well run company. Ken Sickmen

I contacted them and they were able to come out the next day and take care of the wasp nest and 2 other nests. They even proactively checked to make sure there weren t nests forming in other locations around the house. Kris was very personable. I was even able to send pictures to Kris before the visit so he knew what he needed to do the job and could give me an accurate quote. In a world where customer service is lacking, he truly knows what it means to serve the customer. Thanks!

This is how it should be done. no hard sells, no scam offers. I called and told them what I needed, they explained everything and showed up on time. No hidden fee, Kris Grice was top notch. I will recommend them to anyone.

No issues or concerns, on time and professional

Great company. They protect my house for both termites and pest control

This company was extremely prompt in responding to our inquiry and completed the removal of a hornets nest within 2 days of us signing the contract. Excellent service!

They were excellent!

Great customer service and follow up. They call in advance to let you know when they are coming out.

Prompt and respectful inspector. Office staff professional.

Just started their service. So far everyone is friendly, helpful, and responsive. I hope our spiders are kept at bay now with the regular treatment. They have been very aware of us having young children and have reassured us of safety.

The technician who helped me was very informative and could communicate well.

I highly recommend Senate Termite Control. They were very friendly, prompt, professional and super knowledgeable. The pricing was very reasonable and made me feel not as customer, but as a neighbor. I will be using their services quarterly. Recognition to Don and Matt for a great job well done!

I was impressed with everything. The ants are gone. All of the people were helpful and easy to work with. They will come back once a quarter. They got out to our house promptly. I do wish that they had done the work and then mentioned that they had seen termites, rather than discovering them (outside and under a rock) within a few minutes of arriving.. Still, there was no pressure. They wrote up an estimate for termite control and were agreeable and willing for me to consult a few other companies to get additional information about our situation. At this point, I would definitely call them again for the ants.

Timely, responsive, professional and good quality work.