Senate Termite and Pest Control

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As sometimes happens, the first ant control treatment didn't work, so they promptly sent someone out and the second treatment worked like a charm. Ask for Logan to so your treatments. He is awesome.

Excellent response time and very professional.

Great people, great service, great price.

good

They keep true to their word. If you have any issues, they come out and re apply product as often as needed, no questions ask or issues presented.

Sales and technician very friendly and respectful of my residence.

Good experience. Very professional and knowledgeable staff.

Their follow up with me to see if I was satisfied with their work

Its quick, knowledgeable on insects and pest and seemed very interested in protecting my house. Thank you guys! Also, the price is a can't beat for the service.

First time using a pest company, for fleas inside the house, no pets, no carpet, but w/ kids. Full disclosure, have not yet paid as of the time of this review, and treatments are not complete, so it is hard to give ratings. However, I asked for information about what treatments would be done, how they would be applied, in generalities. I was given no specifics and the general info i was looking for was not responsive to my queries, had to wait until after the treatment was done for that. It made me think twice about choosing another company that would be more forthcoming. I appreciated the timely response, despite COVID.

Mr. Ron Washington was GREAT and made the experience so easy! The tech who came out Mr. John Daniel was AMAZING! He was very knowledgeable and show a great deal of patience with me! And to have Mr. Ray do a follow up call to make sure I was happy was icing on the cake!

I received a call from their customer service to follow up on the service. That was a pleasant surprise. The agent who called me was really helpful, scheduled a follow up inspection and provided me directions that was very helpful. Although I am still waiting to see the final results, the services so far is very satisfactory.

Customer service was very good, they came to house, performed the inspection, explained all procedures and quickly scheduled the application for carpenter bees.

Very thorough and professional. I received estimates from 4 companies and they were the highest quality. Will gladly do business with again.

I would give Senate 100% for persistence. They called until they got us and came out promptly. They have not finished the job yet. But are coming out next Wednesday.

I highly recommend Senate Pest Control. They were very professional and polite. There were no hidden surprises. They were available quickly for both the estimate and application of needed services. Recommendation upfront was general pest control. Will definitely use for all pest control services.

Highly recommend!! Very professional, polite and would prefer to use local business any day. Great people and great value!

They quickly came out for an estimate and had prices that beat the competition. It was easy to get started and I was able to add mosquito coverage as well, which was all done quickly and pain-free on my part

They arrived 15mins early always a plus and 1st treatment I've seen results already.Very Please my tech John Daniels was very knowledgeable and did a great job

While preparing our house for a resale I had discovered small bugs in our back yard that very much resembled termites. We immediately called Senate Termite and Pest Control to come and do inspection and treatment if need be. The technician came to the house and recommended that we treat for a live termite infestation. We agreed, as we are by no means pest control experts. We were quoted $1680 but told that the invoice would be sent to the title company to be paid at closing. They said that per standard business practice, they needed a credit card number on file. Although we questioned this practice, we signed the contract and gave them our card number. They came out the following day and treated for a live termite infestation. The report that they sent to our real estate agent, however, concluded that there was neither an inspection performed nor an infestation. After many phone calls and many different responses from various employees (Kevin, Ron, John, and AJ, to name a few) we were finally told that we did not have an active infestation and that we had signed up for a preventative treatment. This is not what was represented to us as consumers. We were misled into believing that we had an active infestation. On top of it, they failed to send an invoice to the title company to be paid at closing and charged the full amount to our bank within 48 hours of work performed.