Ross Tree Service Ltd

Description of Work: They provided me with an estimate for the job. But I did not have them do the job due to reasons described below.

Description of Work: I called Ross on 12/12 about trimming a large Oak that was posing a threat to my home. During the time the gentleman was here, I told him about my previous estimate of 800.00 dollars and was very surprised about how low his estimate was. Thinking I had been had by the other company, I offered the job to Ross. They came in on 12/13 on time. During the visit, I noticed the tree limb that I specifically wanted taken care was still there. I asked the little hispanic guys why this limb was still there. He told me the limbs was okay. I told him the limb was too close to the house and I was afraid of what would happen if there was a storm or snow. He told me then there was nothing wrong with the limb. He then told me I had another tree that was dead and needed to be taken care of but it would be another 175.00. I said okay, do what you have to do. They took the tree down. This took the invoice to 550.00. After they where finished, another gentleman came to me concerned about the limb hanging over my house. He told me how the limb was split and that it posed a major threat to my house. I called the little hispanic guy over again and told him to take the limb down. He told me then he had other jobs to do and if he did it would be another 450.00 dollars. I was really upset about this time. With the advise of the other guys on the crew, I called Greg, the gentleman that came over and gave the estimate. He didn't seem the least bit concern and stated that he had only estimated pruning the oak. Why would I ask him to just prune a tree when I specifically asked for the one limb to be taken care of? He then stated they could do the job with payment of the additional cost.I was then advised by the crew to call the owner Glen. He seemed really concern about my issue and stated he would come by to make the situation right. Glen came by later that afternoon with an associate Brian. It seemed to me that Glen had been briefed about my issues already so he knew the condition of the limb. This was not something we had discussed over the phone earlier. Anyway, to make a long story shorter, he came over and looked at the limb. He apologized and told me that the estimate was for pruning the tree but he purposed to do several other concerns in the yard in order to defuse the situation. He gave a list of things to be done to Brian and asked him to make sure they were done. Brian agreed to when the work would be done. In addition to one major issue I wanted to be taken care of Brian wanted to take on the rest of my pruning issues. He called on 12/14 and stated the price of what the overall job would cost with 20 percent off. I told Brian I could not commit to anything due to the fact this job could have already been finished by the other company. Now, I'm having to pay more out of pocket due to the fact this company misrepresented themselves. Brian, told me that they would be over later that day to finish the job. But if they could not it would be Monday the 17th but he would call. It's now 12/20/12. I have not heard anything back from this company. I don't know if the owner Glen is aware but how can I trust anything that was told me now. Glen to be was really concern about the integrity of his company. It's really sad...

Description of Work: Ross was a subcontractor working with Dominion Power to remove a huge poplar in the yard behind us. They had to go through our yard to get to it. We were not their direct client, our neighbor behind us was. But most of the work took place on our property. Dan and his crew were polite, informative and professional the entire time. The tree itself was a nightmare to remove, broken half way up and leaning into another problem tree and requiring a commercial crane to get it out. They handled the whole thing quickly and safely. I plan to hire them to remove one of mine next spring. I highly recommend them!

Description of Work: Called for an estimate to have a tree removed. They came promptly and looked at the tree and described perfectly what would be required to remove the tree from the yard. They will be sending an estimate to the owner of the house for the actual service and he will pay for this.

Description of Work: We hired this company when a different provider did not complete the stump and root grinding we had hired them for.

Description of Work: Removed 3 trees that were dead or threatenig falling over and trimmed dead brancehes of several others that were in danger of hitting the deck and roof.

Description of Work: Removal of a large lower limb on a silver maple - limb was about 1 foot in diameter and over 20 feet long.

Description of Work: We had 2 leaning Pine Trees in our backyard. We were alarmed when we saw them swaying during a big rainstorm that recently came by our area, afraid they would topple over in another storm. We called Dan Ross and he came out right away, even though we were not expecting him for another week or so because of emergency tree work at other locations. He was very friendly and professional and gave us a really good quote. He also gave me the paperwork to show that all of his employees were insured, and commented that he would never let his guys climb up into a tree that was considered unsafe in any way, but that they could get the tree down in a safer manner.

Description of Work: Trimming, canopy lifting of Bradford pear tree in front of home

Description of Work: I used Ross Tree Service, Ltd. to take down a humongous tree. They took down the trunk, the roots and hauled it away for me.

Description of Work: Removal of weeping willow tree and stump, do to the derecho storm, the top tree branches collapsed into the tree, and the tree was weak. Wished they had collected the tree material after the stump was removed. But overall was satisfied.

Description of Work: We had a large tree on a sloping hill growing over our fence line and toward the neighboring home.The man who cut down the tree had to put on a safety belt and 'swing' from branch to branch as he methodically cut, first the top, then he rest of the tree down.

Description of Work: We had thirteen large trees removed. They also removed the stumps for me.

Description of Work: They did several trees in our neighborhood included a few for us.

Description of Work: We had a tree go down in a storm that needed to be cleaned up.

Description of Work: They removed an elm tree.

Description of Work: Removal of several medium to large trees, including one dead tree and stump removal/grind down.

Description of Work: I used Ross Tree Services to take out a tree in my backyard.

Description of Work: I used the services of Ross Tree Services to cut down several trees in May, 2011.

Description of Work: Pruning, trimming and canopy lift on Bradford Pear tree

Description of Work: I used Ross Tree Service Ltd last August to cut down three trees.

Description of Work: Remove a 100+ yr old dying oak from the backyard, remove a major limb on another tree, major pruning/triming of a third tree, and fertilization of a number of trees.

Description of Work: Cut down two trees in our backyard and trimmed one tree.

Description of Work: They removed a tree.

Description of Work: We had previous used Ross to cut down a tree (decent job and fair price). We called a few years after asking for a cord of wood and the cord was short.