Reddick & Sons, Inc.

Great ! Gilbert was very professional and did a great job. He made sure everything was working properly before he left,and gave me a full run down on all the knobs and levers.

I submitted for a quote to have a sump pump replaced. I get a text message saying they could come out on Sept 1 between 12pm and 4pm and asking if this is ok. I replied this is ok. Well, Sept 1 came but they didn't show or call. Wasted my time and having me leave work to meet them for a no-show. I sent a text back asking if there would be a reschedule. Here it is on Sept 5 and haven't heard a peep from them. Don't waste your time with this company.

The experience started off a little rough when the original tech assigned to our job (fixing a leak coming from under a toilet and into the crawlspace) missed our scheduled window (although he did call letting us know he was running behind and apologized) and we decided to reschedule for the next day since it was close to 8pm. However, that is when things changed for the better. Shontel Jackson came out late the next morning, went into the crawlspace, quickly identified the issue (blown out wax ring), removed the toilet, replaced the ring with a heftier version, replaced the toilet, and caulked around it. He was very knowledgeable, very cheerful, took the time to explain what he was doing, and the reason it may have occurred. The company even provide a decent discount on the service as an apology for not meeting their original time frame. We consider Shontel our go-to tech now!

The work was excellent. I would hire this company again.

We reached out to five other plumbing providers for an emergency technician to come out, with no luck, until one company referred us to Reddick & Sons. They sent a technician out within 90 minutes; he inspected the unit, gave us a short- and long-term diagnosis and refused payment after his short visit. We are now in the market for a new toilet.

Bottom Line: This is the first time we have used this company, and they did excellent work for a reasonable price. Communication: Easily scheduled the estimate through Angie's List messenger service. For those of us with hectic schedules where text, messaging, or email works better than a phone call, this is a must-have service. Only 2 of the 6 companies from whom I requested estimates respected that despite being my stated communication preference. After the estimate phase, timely communication continued via email to schedule the actual work, and the technician called me 30 minutes before arriving. Although the work was not time sensitive, company was very responsive from start to finish. Quality of Work: Of the six companies I contacted, this was 1 of 2 offering a free on-site estimate. The on-site estimate turned out to be crucial as there were specifics about the existing main pump and the piping that were not immediately apparent with the companies preferring to do virtual estimates using photos I sent. In addition, this company did not attempt to upsell me, which had become an increasing problem with my standard plumbing company. The technician installed an owner purchased, battery-backup, WIFI-enabled sump pump including a W-fitting, associated piping, and check valves. Overall, it was excellent work, and he walked me through it at completion. Pricing: Although the price for this specific work was the highest of the 3 highly ranked Angie’s List companies providing estimates, the technician's obvious expertise, upfront and clear appraisal with no upselling, timely communications, and excellent work took the hassle out of this project and made it all worth it.

Reddick & Sons replaced my interior and exterior HVAC units after the old system stopped providing heat in December. They identified three different replacement HVAC system options across a range of prices and capabilities. Once my decision was made, their office arranged for a technician to take measurements. He efficiently reviewed the situation prior to the day of the installation. On the day that the work was done, the installation team provided advance notice of their arrival. They laid down plastic sheeting to cover carpets, wore PPE, and accessed the work area through the patio and basement to minimize direct contact during COVID. The work was completed on-time and within budget. The team gave me the HVAC product brochures and registration information, and I was able to register successfully for an extended parts warranty with the manufacturer. In the future I'd be very happy to have Reddick & Sons provide regular check-ups of the HVAC system.

Annual contract with Reddick and Sons is reasonably priced. Technicians arrived on time for both air conditioning and boiler maintenance services. Employees are courteous and answer all questions in lay terms. Office staff notify schedule changes promptly. and no pressure for sales.

Great experience with Reddick & Sons. He was very knowledgeable, answered all of my questions and the price was the lowest i found compared to many other companies. Did not seem like he was trying to take advantage and gave me some good advice on other issues. Definitely would hire again!

Carlo and his assistant were outstanding. Very professional, courteous, polite, well mannered. Carlo explained everything very clearly before we committed to proceeding with the work. I only called for a quote, and he did not try to pressure me to get the work done right there and then. I asked him to do it immediately after he told me what needs to happen. Once I did, he clarified several times to ensure I understood what the quote covers and what it does not cover. He completed the work of installing a light fixture very quickly and ensured every step of the way that I was satisfied with the height, the location, and the function of it. He even explained how this light that I chose would fail in future and what needs to be done if that happens. He didn't try to upsell any services or products and actually gave me advice on saving money when he could have just as well spent some time and charge me unnecessarily (I had an issue of flashing light bulbs in a yard lamp). Because of his integrity and honesty I will be calling this company every time I have a need for any work in future!!!

Mitch came to my home to complete the work on two occasions. He was very professional, courteous, and knowledgeable. The work was done correctly, and the clean up was meticulous. He also provided information and advice on future projects I was considering.

Excellent. The technician called and arrived early. He completed the repairs quickly and efficiently at a cost that was reasonable and below what I expected to pay. Will definitely use them next time we need a plumber.

It went well! The technician was friendly and was able to get the drain flowing and offer advice for keeping it clear as well as some information about what next steps would look like if the drain continued to be a problem.

Very well. The installer answered all questions and provided tips about proper maintenance.

Reddick and Sons replaced our old heat pump system after we started having problems with it. The company is well-run and everything is handled professionally and efficiently. The technicians are very knowledgeable and always answered all our questions. They quickly provided estimates for several different replacement system options covering a range of costs. The cost estimates were quite reasonable and they did not try to convince us to buy a more efficient system that would have been more expensive. While waiting for the installation, they were very helpful in keeping our old system running, coming out a couple of times at no extra cost to address problems that arose. The installation team arrived on schedule and worked carefully and efficiently. All the work was very nicely done. We are very happy with how the whole the process went and with the professionalism of the technicians and the organization. We will have them come back to do regular maintenance checks on the system and would recommend them to anyone needing HVAC service or a new HVAC system.

They did a great job! He was professional, clean, respectful, wore a mask and show covers. He offered to do extra work but also said it wasn't necessary which was honest.

Gilbert was excellent. He knew what he was doing and provided additional advice on how to prevent future problems under the kitchen sink. The scheduling process was excellent, too. I received a response within 1 hour after submitting a request for quote. The correspondence was timely throughout. I would absolutely hire Reddick & Sons again.

First rate job—professional, courteous and responsive. Would highly recommend.

Breaker fix and outlet box replacement

I had an excellent experience with Reddick when they replaced my HVAC. All three technicians were very professional and knowledgeable. The job was well-done. My new system looks so much better installed than previous furnace. I would highly recommend this company.

We were very pleased with Reddick! Dave was very knowledgeable about our system ( and all others it seemed...!) He only suggested necessary work and completed a very thorough inspection- he was prompt, friendly, professional, and we were very satisfied- We’ll use Reddick for electric and plumbing also- No need to look further-don’t hesitate to call!

Michael of Reddick and Sons did an outstanding job in finding and repairing a damaged electrical wire for our dishwasher. He is the best electrician I have ever hired in my 32 years of home ownership.

Just great! Matthew was attentive, responsive and skilled in the evaluation for and later the performance of the tasks. I have to say a family owned business such as this is the way to go.

The service was great. Michael knew what he is doing and is very professional. He told me what needed to get done in a way that I could understand since I am not an electrician or work with hooking up the natural gas. He is approachable and extraordinarily competent. Further, the office staff is incredible as well. They follow up and assist when needed and have always been pleasant and cheerful. If I could give an A+, I would do it.

It went well. I would even say exceeded my expectations. The service man (Mitch) was very professional and answered all my nagging questions. I would definitely use Mitch again.