Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Parrish Services Inc
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
Parrish Services is an award-winning, Class A mechanical contractor providing a wide range of heating, cooling, plumbing, and electrical services for the home. We are family-owned and operated and have been serving the area for over 15 years. We offer a premium level of service and will always make sure any job is performed properly. For the protection of you and your loved ones, our technicians have undergone a rigorous screening that includes background checks, ongoing drug testing, and driving record checks.
Business highlights
Emergency services offered
29 years of experience
Services we offer
We perform any residential heating, cooling, or electrical repair or installation for an existing home. Financing is available for any repair or installation greater than $500., plumbing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.9214 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 15% | ||
| 5% | ||
| 7% | ||
| 15% |
Showing 51-75 of 214 reviews
Steven C.
Jun 2015
The problem was there since January and I thought I HAD to replace whole unit rather than a repair. three other companies had come out between January and May. None had thought to look at a repair, because of the unit's age.
The serviceman arrived just before 7PM, as he said he would. He went right to the unit, performed a few tests, and diagnosed the problem as a faulty capacitor (and a needed cleaning). He had the part on his SUV, plugged it in, and it started right up, blowing hot air from the house so the cool air was blowing inside. That took all of about 15 minutes. He was knowledgeable, and polite. He did not chastise me for the unclean unit; rather he just went about explaining how the cleaning would make this 14 year old unit be much more efficient for as long as it might last. I asked for information on a new unit for the time I might be looking in that direction. He went to a book in his SUV and produced a unit description, all inclusive and quoted the price. They have a different approach to customer service, to accommodate employees AND customers. I was happily surprised by how easy this whole process had been. Kind of wished I had called sooner, or at least have had it serviced every 6 months. In any case, I am so very satisfied with the results. Glad I called them up. I will do so again, but, hopefully, not right away!
The serviceman arrived just before 7PM, as he said he would. He went right to the unit, performed a few tests, and diagnosed the problem as a faulty capacitor (and a needed cleaning). He had the part on his SUV, plugged it in, and it started right up, blowing hot air from the house so the cool air was blowing inside. That took all of about 15 minutes. He was knowledgeable, and polite. He did not chastise me for the unclean unit; rather he just went about explaining how the cleaning would make this 14 year old unit be much more efficient for as long as it might last. I asked for information on a new unit for the time I might be looking in that direction. He went to a book in his SUV and produced a unit description, all inclusive and quoted the price. They have a different approach to customer service, to accommodate employees AND customers. I was happily surprised by how easy this whole process had been. Kind of wished I had called sooner, or at least have had it serviced every 6 months. In any case, I am so very satisfied with the results. Glad I called them up. I will do so again, but, hopefully, not right away!
Brad S.
May 2015
.
Patricia M.
May 2015
.
Ismael D.
May 2015
We have a yearly contract with them. They haven’t messed up yet. It’s easier to use somebody you know. If they haven’t done anything horrible, just stick with them. In this area, I don’t think it’s that easy to find somebody good. They are very good. On punctuality, it’s a little iffy. They give you a 6-hour window. If you work, you’d rather take the whole day off. If you work 45 minutes from home and the call and say that they’d be there in 15 minutes, that’s not going to work. They used to give you a 4-hour window, which meant you could usually work and taking half a day off. Now that they are up to 6-hours leeway of when they are coming, it’s very inconvenient. If there is an emergency, they come out fairly quick. We’re packing up right now to move to North Carolina unless something happens between now and August; I won’t have any reason to call them. From the 6 years that I used them, I was satisfied with them. I never hesitated to call them.
Gerard M.
Apr 2015
unknown
Ismael D.
Mar 2015
They checked the boiler. They were prompt because we have a contract. I will recommend them to others. As a whole they know what they are doing.
Patricia M.
Feb 2015
unknown
Elizabeth M.
Feb 2015
Our heat went out sometime during the night. We called Parrish promptly at 8:00 (their opening time). The person who answered the phone said that everyone was in a meeting, but as soon as the meeting broke up (9:00ish), a technician would be sent over.
We received word at around 9:30 that a technician was on his way, and by 10:00, we had two technicians busily diagnosing our furnace. They fixed some loose wiring and cleaned the dirty flame sensor, and voila, by 11:00, we had heat! They were polite, professional, and knowledgeable. We appreciate the prompt and effective response!
We received word at around 9:30 that a technician was on his way, and by 10:00, we had two technicians busily diagnosing our furnace. They fixed some loose wiring and cleaned the dirty flame sensor, and voila, by 11:00, we had heat! They were polite, professional, and knowledgeable. We appreciate the prompt and effective response!
Laura K.
Feb 2015
Very professional and nice but felt it was overpriced for service provided and because it's such a large company and I have a demanding job, I had to schedule at least a week or two ahead of time. Didn't hate them but didn't love them either. I'd say they didn't work for me. I probably will go with someone else for the next electrical repair I need. As for plumbing, I already went with Crowley's and they're fantastic, very responsive, and was able to come the next day to address our plumbing issues on two occasions.
Cynthia D.
Feb 2015
Got 4 quotes and opinions on different systems. Parrish was middle of the road and willing to use some of the products I wanted incorporated into the system. Little did I know they had no clue how to install them. And even lied about what they installed. To begin with, the salesman was nice but not always responsive. Seemed to have too many personal problems. Once we agreed on price and contract was signed, getting scheduled was a pain. We set-up a payment plan by credit card. I made note that the final payment was not to be charged until ALL work was complete and to my satisfaction. I had that put into my contract. They used a guy who worked for a small company they bought recently and he seemed nice enough. Turned out he didn't really know how to do what he was doing. They had to bring more knowledgeable people in from a couple of counties over to redo a lot of the work. But some of the damage was done. Without explaining to me the entire process would include cutting a large hole in the brick for exhaust next to a window of a room considered a bedroom, they proceeded to do so. This created a situation where the room can no longer be considered a bedroom by county standards because of the possibility of exhaust seeping into the room. Had they cut it 6 inches further to the right and added other pipe in the wall inside, they could've prevented this. Brick ruined and unable to find the same brick (the house is over 50 years old), their solution was to place a four foot PVC pipe with a circumference of 12" down the side of my house. The building inspector said that it was shoddy work, but also understood that I wanted them out of my house, and that the brick would never be correctly fixed. He said he could "pass" the work as it was but he hated to have it done that way. He said the room couldn't be used as a bedroom otherwise. This process had taken 6 months, so far. They still had to come over to reconnect the whole home humidifier and a couple of other small things. I had also found that the outdoor portion of my new thermostat was not connected (this tells my thermostat the outdoor temperature and humidity allowing the thermostat to make auto adjustments to the indoor temperature and humidity). I discovered this when questioning why the thermostat didn't seem to be showing me the outdoor info. They assured me that the outdoor thermometer had been installed. They even asked the tech. It was NOT installed and they had to send over a guy to do that, but no one seemed to know how to work the thermostat. And they wanted more money to change a couple of settings. I read the users manual, the installers manual and called the Honeywell to let them know this company was installing their product without proper training. I figured it all out on my own. I told them we could finish the last few details when I got back from vacation in a couple of weeks, and we would settle the balance when the work was complete per the contract. Of course, while I was gone they charged my card the balance which only angered me further. We were exceptionally nice during this whole ordeal. I believe in firm but friendly. I stated my issues with them, sent the owner a couple of detailed emails during the process, and was assured there would be an acceptable solution. I never received an acceptable solution. Short of hiring an attorney, I would have to live with it. I would never recommend this company. I believe their honesty is in question and their work leaves much to be desired. Buyer beware!
Response from Parrish Services Inc
"We did install a system in 2010, and we're very sorry to read you had such a negative experience. I do see our HVAC department manager made several visits for the project, and that is certainly not typical of our installations. The salesman is no longer with Parrish, but we certainly stand behind our work. I see we performed maintenance in 2011, but we would be happy to offer you a free air conditioning maintenance this spring to make sure your system is completely operational and ready for the summer. We've noted your service record, so all you need to do to take advantage of the offer is call. Again, we're sorry your experience with Parrish was anything less than 100% satisfactory."
Robert P.
Feb 2015
They were professional and competent. I would recommend them and they are a good value for your money.
Response from Parrish Services Inc
"Thank you so much for taking the time to give us a review. We read them all, and they help us provide the best service possible. We're here 24x7 for all your residential heating, cooling, plumbing, and electrical needs. Thanks!"
Jenn R.
Jan 2015
unknown
Response from Parrish Services Inc
"Thank you! We know Angie's List members depend on quality reviews like yours, so we appreciate you taking the time to describe your experience. Please keep us in mind for your future heating, cooling, plumbing, and electrical work. Thanks again."
Charles S.
Dec 2014
unknown
Steve V.
Dec 2014
These guys were great they brought all equipment and started early in the cold and rain. Got water flowing in the afternoon.
Response from Parrish Services Inc
"Thanks, [Member Name Removed]. Yes, we think our plumbers are pretty awesome - hard working guys who definitely work under some of the most difficult of circumstances. We appreciate you taking them time to report on Angie's List and give them kudos. Thanks again."
Lindsay P.
Oct 2014
This review is not for one specific experience but for several that occurred between July and September of this year. This is also for plumbing only, we use Parrish for our heating and cooling as well, and so far have had a great experience in that dept. Fourth of July my husband decided to replace the insides of our powder room toilet hours before we had guests coming and discovered that the water line to the tank would not shut off all the way and water was running all over our wood floors. Called Parrish and they had someone who could come that day, but he was on another job and we were next in line. 4 hours later we get a call that he's still on the other job and they ask if we still needed him. Yes, we did, but my husband was able to finally put the old toilet parts back together so the water was just running through the toilet vs all over the floor. We cancelled and had them send the guy first thing in the morning, but we were still changed the full emergency call fee. I feel that since we waited for so long, we should have been cut some sort of break with that fee. A company that large should have more than one person available for emergencies, even on holidays. Next experience was fine, they came out to do a plumbing check as part of our service plan (which we paid for over the phone on the 4th so we could save some money on our emergency call fee). The guy showed up on time and was very professional, told us our water heater was on its last leg, which wasn't a surprise since it was 15 years old. We set up a time to replace it and they showed up on time to do that and did a good job. A couple weeks later we started to notice this thumping sound whenever we would turn on water or flush a toilet, and then about a minute later after the water had stopped running. I called Parrish to have someone come look at it not sure if it was tied to the new water heater or what. The first time I called was on a Monday and was told the earliest they could come out would be the following Monday because their techs were in meetings all week. I made the appointment for 1-6pm, and then the weekend before I got a call saying they could bump me up to the 8-2 slot. I was told I was the second call that day and the tech would more than likely arrive around 10am. By 12:30 no one had shown and I received a call that they were still on the first job and would be there by 2. I was upset and cancelled, but then called back shortly and got my place back, by that time they said he was still on the first job from early that morning and I was still next on the list. At 4:30 I get a call that he is just finishing up and should be leaving falls church soon. I live in a Ashburn and knew he would show up right while I was getting my son ready for bed, so I cancelled. Two weeks later I called again and they said they could send someone out from 1-6 that Friday. Around 5pm the guy shows up, listens to the thumping noise and says it's not right, but he doesn't know what's causing it. He calls someone tells them about it, that guys says he'll get back to him and never does. For about 45 minutes I watched the guy basically scratch his head, turn a few water valves on and off, and "think" about what could be causing it. He kept mentioning it might be the pressure regulator, but didn't want to charge us for that if it was something else. Finally I just agreed with him that turning the water off to the wash machine did the trick so he could go. It was obvious that it was 5pm on a Friday and he was ready to just go home. The noise continued, and I got ahold of another company. Within 20 minutes the new company confirmed it was the pressure regulator, had it replaced 20 minutes later, and charged me a VERY reasonable fee compared to things I've read online. I even got a discount for being an angies list member. Oh, and the best part, when I called this other company they were able to come out the next day, and showed up right on time. I still like Parrish for Heating and Cooling because our usual tech Scott is very knowledgable and does a great job, but they have lost our business for plumbing.
Deborah M.
Oct 2014
Washington Gas had a subcontractor replace the meters and lines in our neighborhood this weekend, which loosened up a gas pipe inside the house next to where they replaced piping. The subcontractor said they could not fix the leak since it wasn't their pipe, but they turned off the gas. Parrish was the only provider I called who was able to come out today, and within an hour or so of when I called. The serviceman was very nice & helpful and he was able to reuse and reseal the leaking joint.
We have an annual service plan with them for both HVAC and plumbing. After calling several providers at the top of the search list who weren't available right away or hadn't called back (from Saturday) I decided to call Parrish and see if they did gas line repair. Next time I'll just call them first.
We have an annual service plan with them for both HVAC and plumbing. After calling several providers at the top of the search list who weren't available right away or hadn't called back (from Saturday) I decided to call Parrish and see if they did gas line repair. Next time I'll just call them first.
D P.
Sep 2014
.
Cynthia M.
Aug 2014
I recently contacted Parrish Services to install a garbage disposal I had purchased. I have used them for?over 10 years and have been very?satisfied with the services that were included in the membership package they offered.? This plan?was $15/mo included 15% off plumbing services w/ priority emergency service calls.? While the plumber was working on?disposal I asked him if he could replace the T-valve?to?my dishwasher which was under the sink where he was working.? He then informed me that in order to do this additional work I would need to join one of the their 2 new membership plans, the?silver plan for $1,700/year or their gold plan for $2,300/year.? I was shocked.? There had never been any indication from them that their pricing or process of performing piece work was changing.? The plumber also told me that if I went with the?silver plan, the part would only be "mediocre" and that the gold plan would be a "top of the line" part.? I let him know I wasn't interested.? This is very disappointing that a company? have been happy using is suddenly treating their customers this way.? Many of the services covered in these plans are not anything one would need unless remodeling a home.? They are not regular maintenance services a home owner would encounter over a year.? I was worried this was simply a case of up selling on the part of the plumber, so I contacted Parrish's customer service department and they confirmed that in order?to have piece work completed by them my only choices were the silver and gold plans.?Not customer friendly at all.? I have cancelled my membership with them.
Michele O.
Jul 2014
Excellent and prompt service from a very pleasant and professional company. Returned our call quickly, and set up an appointment the next morning. Worked quickly, and cleaned up after himself. He provided great service. As a property management company it was nice to have him work punctually on a property we manage so it could be addressed and fixed as soon as possible. For our tenants. Highly recommended.
Response from Parrish Services Inc
"Thank you, [member name removed], for taking the time to offer kind words. We very much appreciate your business and look forward to serving you again in the future."
Don C.
Jun 2014
This garbage disposal retails for $75. The installation was complete in less than fifteen minutes. I was charged $600. Now, I believe in making a profit, but that is ridiculous! My $500 "nuts and bolts" service plan gets me the typical manufacturers one-year warranty and the typical thirty-day service guarantee.....nothing more. In the future, I will find a plumber who charges less than Parrish and skips the service plan "shell game."
Response from Parrish Services Inc
"[member name removed], thank you for your frank feedback - we welcome every bit. I would like to clarify, though, how we develop our pricing and offer our services. For consistency and fairness, we offer up-front, flat rate pricing from a pre-printed price book for standard repairs and installations. There are no surprises - every service is explained up front and agreed upon before work ever begins. We offer this type of service and pricing because we believe it is exactly the opposite of a "shell game." For each type of repair, we do offer everything from a minimal "stop the bleeding" type of fix to a Platinum level repair. The least expensive repairs use the lowest (yet still contractor) grade parts (i.e., these are not parts you'll find at your typical home improvement store), a minimal warranty, and a repair isolated to the minimum component level. The Platinum level repairs offer comprehensive repairs for the system, the highest grade parts, and the longest warranty. They offer the highest peace of mind and can often be the best value, too. This approach to pricing offers homeowners the ability to choose minimizing their expenses, maximizing their peace of mind, or something in between. The pricing is flat rate; that means our clients pay the same price whether we take 5 minutes or 5 weeks to do the work. We value our clients' time, and flat rate pricing ensures technicians are not incented to take any longer than is necessary to perform a proper repair. No, we are not the cheapest plumbers (or electricians, or heating and air conditioning technicians) in town, nor do we strive to be - we want to be the BEST! We do, however, ensure our prices are competitive. We do this by regularly monitoring comparable companies' advertisements, calling competitors for prices, and soliciting invoices from those who have decided to use our competitors. We ensure our prices are in line with those of comparable companies (i.e., companies that are properly licensed, adequately insured, technically proficient, well-stocked, legally compliant, willing and able to offer financing, etc.) To stay on top, we offer the highest levels of service - everything from being open 7 days a week to extensive training for our technicians to 0% interest financing - in order to attract and retain clients. We hope you are satisfied with the level of service you chose and will reconsider using Parrish Services in the future. Thank you for your business and for your feedback."
Sally M.
Jun 2014
Always good service.
Response from Parrish Services Inc
"Thank you, [member name removed], for sharing your experience. It's been a very quiet summer, but we'll be out there in the fall to check on things again. Thanks!"
Kristy M.
Jun 2014
unknown
Tracy P.
Jun 2014
They have a really good customer service, personable and easy to work with.
Pete W.
Jun 2014
unknown
Mark R.
Apr 2014
Not so good at first, but they came around and I am happy. Sent me a flyer offering a good deal.? Called to schedule, they were fully booked, so we tried another date, but the price was much higher due to the "special" being over. Tried calling back the next day, and got the same result.?? Asked them to escalate to mgt. to see if they could make good on the offer. I wanted the better price.? Took longer than it should have to hear back, but they made good on the offer, and took care of me. I have used this company for the past 9 years on our condo (7 of which it has been a rental property)? They almost lost me there, but I am glad they figured it out and kept me as a customer, cause they do provide quick and reliable service that I have relied on for a long time now.
Response from Parrish Services Inc
"Whew! That was close... We're happy you let us know something was wrong and we were able to take care of the problem. A lot of things can go wrong in our business, and we're certainly far from perfect. But we pride ourselves on making things right, and we're happy we were able to get things worked out for your service. We appreciate you taking the time to let us know and to repost when we stepped up. Thanks!!!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Parrish Services Inc is currently rated 3.9 overall out of 5.
Parrish Services Inc accepts the following forms of payment: CreditCard
Yes, Parrish Services Inc offers free project estimates.
No, Parrish Services Inc does not offer eco-friendly accreditations.
No, Parrish Services Inc does not offer a senior discount.
Yes, Parrish Services Inc offers emergency services.
No, Parrish Services Inc does not offer warranties.