I just called and spoke with Stephen Glaze - super nice guy, gave me 5 mins of his time trying to troubleshoot an LG washer/dryer combo issue.
Description of Work: I just called and spoke with Stephen Glaze - super nice guy, gave me 5 mins of his time trying to troubleshoot an LG washer/dryer combo issue.
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert P.
09/2017
5.0
appliance repair
 + -1 more
3 year old LG dryer stopped working. I called Home Depot Protection Plan since I had an extended warranty through HDPP. They sent another company out to attempt repairs. After 5 visits over 5 weeks, that technician was unable to repair my dryer. HDPP refused to replace the dryer without a 2nd opinion from another company. They sent Manassas Appliance Repair to attempt to repair my LG dryer. The next day, Steve came to my house and, within 2 hours, diagnosed the problem and repaired the dryer!! He definitely knew what he was doing and got my dryer operating after being broke for 5 weeks!! He will definitely have my business in the future. He was a pleasure to work with!!!
Description of Work: 3 year old LG dryer stopped working. Home Depot Protection Plan covered cost of repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tina S.
05/2016
5.0
appliance repair
 + -1 more
My washer was rattling and he knew what the problem was and came back out within a week to fix it. Every time he has come out to any of my properties he has resolved the issues in a timely manner. His cost are very reasonable
Description of Work: I have multiple properties in northern Virginia. He has been working on my appliances over 10 years and always has great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Darrell F.
05/2016
5.0
appliance repair
 + -1 more
It went very well I can't state how pleased I am of the speedy visit and quick work on my water heater I will definitely use him again and also recommend him to my family and friends.
Description of Work: The provider come over and looked at my hot water heater witch was not in the most assessable place to be looked at and found the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Stephanie B.
05/2016
5.0
appliance repair
 + -1 more
Our dryer was no longer drying our clothes and having a household of 5 without a dryer is practically impossible. Called Manassas appliance and explained the issue we were having. They were out the next day with the proper part on hand to fix our dryer! I HIGHLY recommend these folks and I plan on keeping their number handy. They are affordable, honest and prompt.
Description of Work: Fixed dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Michelle W.
11/2012
1.0
appliance repair
 + -1 more
They sent this joke out to do the job. I had to call them to find out when they were coming out because they never called to set up a time. Acted as if they never even knew they were supposed to come out, but did not state that. Repaired dryer, but failed to finish the job. Did not put all screws in to secure the lint filter, then did not even attach the duct work to the dryer. Unprofessional and I would not recommend!
Description of Work: Had a service contract with Lowes for my Electrolux dryer.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$125
Response from MANASSAS APPLIANCE REPAIR
i don't understand $125 customer said it was a warranty job with home depot
Alan K.
10/2012
3.0
appliance repair
 + -1 more
We have a contract with Whirlpool and this was the second company that they sent out to repair our stove. The repairman was proactive and called the company to see if there were any recalls or recent concerns with our model. He got the part numbers to order and came back and installed the parts. The only problem was I had no stove to use from 9/20 until 10/11. He doesn't stock parts and had to send away for them. A month is a bit too long. During that timeframe, I needed to call him to find out if the parts came in or not. The job was done right, my stove works, he was professional and once an appointment was made, he kept the appointment. I'm glad it was just a stove and not another appliance that would be difficult to go a month without. If we didn't have to wait so long for the repair, I wouldn't hesitate to use him for other appliance repairs.
Description of Work: Our Whirlpool convection oven did not always light after the gas was turned on. Parts needed to be ordered to fix the problem. It took less than one hour to install the parts once they were in stock. Would we use them again ~ it depends on the appliance and the length of time for him to get the parts.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
Kelly S.
10/2009
2.0
appliance repair
 + -1 more
I felt they tried to repair an appliance that should have just been scraped, and I even feel like the repairman thought it should be scraped also (as least he had his doubts), he just tried to repair it to make more money on the job. After the repair it still didn't work well, and stopped working altogether within a few weeks, and I replaced it at that time.
Description of Work: Repair refridgerator
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$200
ALAN K.
09/2005
5.0
appliance repair
 + -1 more
I WAS VERY THANKFUL FOR THIS COMPANY. THEY SAVED ME FOR HAVING TO BUY A NEW REFRIGERATOR. THEY DID AN EXCELLENT JOB. THE REFRIGERATOR IS RUNNING LIKE IT IS NEW.
Description of Work: I HAD MY REFRIGERATOR SERVICED.
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Service Categories
Appliance Repair
FAQ
MANASSAS APPLIANCE REPAIR is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
MANASSAS APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, MANASSAS APPLIANCE REPAIR does not offer free project estimates.
No, MANASSAS APPLIANCE REPAIR does not offer eco-friendly accreditations.
No, MANASSAS APPLIANCE REPAIR does not offer a senior discount.
No, MANASSAS APPLIANCE REPAIR does not offer emergency services.
No, MANASSAS APPLIANCE REPAIR does not offer warranties.
MANASSAS APPLIANCE REPAIR offers the following services: Appliance Repair.