KING'S FLOORING AND RESTORATION

They were not professional, had to contact them 5 times in a month to rescheudule and get updates on my estimate for flooring.

We asked Dave King to come and give an estimate for several flooring jobs in our home. He came on time and was very professional. He was easy to talk to and completely understood what we were asking for. He never tried to get us to purchase something extra that was not necessary for the job. We will hire their company to do the flooring jobs as soon as we get a completed estimate, as we highly value their honesty and professionalism. He was also able to work around our work schedules and come in the late afternoon, even if it meant that he got back home quite late. Thanks!

King's did the insurance replacement Pergo for our flooded basement and we were pleased so we went to them first. We went in just before Thanksgiving 2010 and looked at carpet in the shop. The owner (Denise?) was very helpful and let us have a sample to take home. She also noted she would be leaving for England soon. A man came out a couple of weeks later to measure. Then, *crickets*. Nothing. We heard nothing. Called a couple of times, left messages. Even talked to a Nicole(?) and asked for a callback to schedule, "what's the deal". Nothing. Called and left a message asking if they were interested in the business, left full phone number and details. Nothing, no response, no callbacks, nothing. Very unprofessional. We speculated maybe they were going out of business or something. We still have the carpet sample. Ultimately went with Clawe's Flooring in Fairfax.

It went very smoothly. They were easy to work with and we are thrilled with the carpeting.